Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
In this episode, we compare French and American work cultures, diving into the values and practices that set them apart. Drawing insights from A Tale of Two Work Cultures: French vs. American Outlook…
In this episode, we explore the world of sustainable packaging, inspired by insights from Packed with Purpose: Sustainable Packaging Examples and Tips. Discover how businesses like Allbirds and Boxed…
In this episode, we break down the transformative trends redefining media and entertainment in 2025, inspired by insights from the article Media and Entertainment Trends 2025: Big Pivots Propel the I…
In this episode, we delve into the exciting ways artificial intelligence is reshaping B2B sales in 2025, inspired by insights from the article B2B Sales 2025: Top 3 AI Trends That Sales Teams Can’t A…
In this episode, we analyze the retail trends from the 2024 holiday season, breaking down what worked, what didn’t, and where the industry is headed in 2025. Inspired by Jason Goldberg's insightful a…
In this episode, we explore the transformative forces shaping the insurance industry by 2025, inspired by insights from the article Insurance Trends 2025: Aging Population, Skills Gap, Climate Change…
The automotive industry is undergoing a radical transformation, with innovations that will redefine transportation, sustainability, and mobility. In this episode, we discuss the eight key trends shap…
As the world shifts towards clean energy, how is the oil and gas industry keeping up? In this episode, we explore Deloitte's latest report on 2025 oil and gas trends and uncover four key developments…
Taylor Swift’s The Tortured Poets Department isn’t just an album—it’s a masterclass in navigating the complexities of work life. In this episode, we unpack how Swift’s raw and emotional lyrics captur…
The wholesale distribution industry is at a crossroads, facing disruption on multiple fronts. From the game-changing potential of AI to the increasing demand for personalized B2B e-commerce experienc…
Does your work life feel like a Taylor Swift song? From gender bias and workplace burnout to power dynamics and resilience, Taylor Swift’s lyrics capture the essence of modern work life. In this epis…
Is your workplace chaos deliberate? Inspired by the declassified CIA Simple Sabotage Field Manual, this episode explores how subtle tactics used for wartime disruption are surprisingly relevant in to…
Dive into the untold story of Generation X in this deep exploration inspired by Generation X: Years, Stats, Work, Spending Trends. Often overshadowed by Boomers and Millennials, Gen X has quietly sha…
In this episode, we dive into the game-changing potential of quantum computing for e-commerce, inspired by insights from Ready for Quantum Commerce? How Quantum Computing Could Impact E-commerce. Lea…
This episode dives into the transformative trends shaping the banking industry in 2025, inspired by insights from 2025 Banking Trends. Learn how banks are embracing AI, sustainability, decentralized …
Dive into the dynamic world of telecom with insights from Telecom Trends 2025: Top 7 Challenges and Opportunities. This episode covers key trends that are transforming the industry, including the ris…
In this episode, we explore the pressing trends shaping higher education in 2025, inspired by Higher Education Trends 2025: As Public Trust Drops, Leaders Must Act Now. With public trust in instituti…
In this episode, we take a deep dive into the game-changing trends transforming industrial manufacturing in 2025. Drawing insights from Industrial Manufacturing Trends 2025, we explore how digital tr…
n this episode, we explore the latest trends shaping customer experience (CX) in 2025, inspired by insights from Customer Experience Trends 2025. As digital transformation accelerates, we uncover the…
Dive into the evolving world of customer service as we explore the insights from Customer Service Trends 2025: AI Hype Versus Customer Trust. From AI-driven efficiencies to the indispensable value of…