The Future of Commerce Podcast

Returns don’t have to be a retail black hole. Inspired by The Future of Commerce article on retail omnichannel returns, this episode explores how retailers are transforming return processes from a lo…

What if efficiency in government wasn’t about cutting—but building? Inspired by the article “True government efficiency comes from building muscle, with data as the protein”, this episode reimagines …

As global trade tensions mount and supply chain risks rise, automakers are doubling down on U.S. production. This episode dives into how companies like Hyundai are investing billions in new EV and ba…

As digital transformation accelerates, insurers find themselves under siege — not just from hackers, but from shifting climate and property risk realities. In this episode inspired by the artcile tit…

Is swearing just crude behavior—or could it be a cognitive, physical, and social superpower? Inspired by The Future of Commerce article on swearing at work, this episode explores the surprising resea…

Old-school supply chains relied on lagging data and manual processes—fine in the past, but a liability in today’s fast-moving, disruption-prone world. In this episode, we unpack insights from How to …

From missed sales and inefficient operations to frustrated customers and broken trust, poor data quality is costing retailers more than they realize. As customer expectations rise, even minor data is…

From compromised vaccines to failed clinical trials, the stakes of biopharma cold chain failures are dangerously high. Each year, the industry loses $35 billion due to temperature excursions and envi…

With inflation, tariffs, and economic uncertainty putting pressure on both consumers and businesses, retailers are facing a perfect storm. Costs are rising, supply chains are strained, and shoppers a…

For years, AI felt like something only big retailers could afford—requiring massive investments and tech teams. But not anymore. Today’s cloud-based tools are making AI accessible, affordable, and sc…

Data breaches are no longer the exception—they’re the norm. As customer trust becomes harder to earn and easier to lose, businesses are waking up to a reality: managing customer data isn’t just an IT…

The way we consume is undergoing a massive shift. Driven by Millennials and Gen Z, the rental economy is growing fast as consumers trade ownership for access—seeking flexibility, sustainability, and …

Packaging is undergoing a radical transformation. Once considered a cost center, it's now a strategic opportunity to reduce waste, build brand loyalty, and meet rising consumer expectations for susta…

In the present hyper-connected, expectation-driven world, retail is being reshaped at unprecedented speed. As consumer demand rises, supply chains face pressure, and technology accelerates, the rules…

The CPG sector is under pressure. With newly implemented tariffs adding hundreds of millions in costs, companies are being forced to rework their playbooks—fast. Some are raising prices, others are h…

The “Buy Now” button may look simple, but what happens behind the scenes makes or breaks customer satisfaction. This episode explores why marketplace automation is no longer just an efficiency play—i…

Is looking back the best way forward? In this episode, we explore why nostalgia is becoming a powerful emotional tool for brands—and why it resonates especially strongly with younger generations like…

Banking is no longer just about numbers—it’s about data. In this episode, we unpack how financial institutions can modernize through two transformative shifts: cloud-based data architecture and stand…

Distributors today are caught in a squeeze—facing higher supplier costs and increasingly price-sensitive customers. But the answer isn’t just more discounting. It’s smarter selling. In this episode, …

Hollywood has always shaped culture—but now it’s being challenged to shape climate action, too. In this episode, we explore the environmental impact of media and entertainment—and the concrete steps …