1. EachPod

The Future of Commerce Podcast - Podcast

The Future of Commerce Podcast

 The Future of Commerce

Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.

Marketing Technology Purpose Business News Commentary Sales Leadership News
Update frequency
every day
Average duration
17 minutes
Episodes
207
Years Active
2019 - 2025
Share to:
CUSTOMER CORNER: Bo von der Heyden

CUSTOMER CORNER: Bo von der Heyden

If you like what you're hearing please subscribe to the show. Presented by www.the-future-of-commerce.com, where you can stay ahead of customer experience trends with daily updates that are informati…

00:24:11  |   Thu 24 Sep 2020
CUSTOMER CORNER: Merck

CUSTOMER CORNER: Merck

If you like what you're hearing please subscribe to the show. Presented by www.the-future-of-commerce.com, where you can stay ahead of customer experience trends with daily updates that are informati…

00:23:33  |   Tue 22 Sep 2020
CUSTOMER CORNER: Samantha Kris

CUSTOMER CORNER: Samantha Kris

If you like what you're hearing please subscribe to the show. Presented by www.the-future-of-commerce.com, where you can stay ahead of customer experience trends with daily updates that are informati…

00:34:03  |   Thu 17 Sep 2020
CUSTOMER CORNER: Yell

CUSTOMER CORNER: Yell

If you like what you're hearing please subscribe to the show. Presented by www.the-future-of-commerce.com, where you can stay ahead of customer experience trends with daily updates that are informati…

00:28:05  |   Tue 15 Sep 2020
CUSTOMER CORNER: Ravensburger

CUSTOMER CORNER: Ravensburger

If you like what you're hearing please subscribe to the show. Presented by www.the-future-of-commerce.com, where you can stay ahead of customer experience trends with daily updates that are informati…

00:32:16  |   Thu 10 Sep 2020
CUSTOMER CORNER: Frucor Suntory

CUSTOMER CORNER: Frucor Suntory

We’ve merged efforts with the team from The Art of CX podcast to bring you Customer Corner, a series of unplugged conversations focused on the challenges and transformations going on in the corner of…

00:34:08  |   Thu 03 Sep 2020
Understanding the value of Headless Commerce

Understanding the value of Headless Commerce

It’s episode two of our new Commerce Reimagined series, dedicated entirely to analysis on all things commerce. Simon Curd, Chief Product Owner within the SAP Commerce Group, helps us make sense of He…

00:31:29  |   Thu 27 Aug 2020
How B2B is going from transactional to experiential

How B2B is going from transactional to experiential

Welcome to the first episode of our new Commerce Reimagined series. These episodes are dedicated entirely to everything you need to know about digital commerce. 

To kick off the series, we’re tackling…

00:23:30  |   Thu 30 Jul 2020
We're Back!

We're Back!

We’re back! Obviously summer isn’t over, but our summer break is! We gave it our best shot at getting a tan, taking two naps a day and living off popsicles, and now we’re back with new episodes. 

We’l…

00:00:51  |   Thu 30 Jul 2020
Welcome to The Future of Commerce

Welcome to The Future of Commerce

Welcome to The Future of Commerce Podcast, here's what you can expect.
00:01:38  |   Fri 10 Jul 2020
Summer Hiatus: Be back soon

Summer Hiatus: Be back soon

As summer vacations begin, we’ll be taking a quick break over the summer as well to prepare for the second half of the year. In the meantime, feel free to catch up on any episodes you haven’t tried s…
00:00:50  |   Mon 06 Jul 2020
How to diagnose the online experience you offer today

How to diagnose the online experience you offer today

We want to take the steps to improve our digital customer experience, but how do we take a step back and understand what we need to improve? You’ll recognize today’s guest from our previous episode …
00:12:45  |   Wed 03 Jun 2020
9 Digital commerce trends you must know

9 Digital commerce trends you must know

For thousands of years now, people have been selling things to each other. We’ve only been selling to each other digitally for about 40 of those years. Yet just over the last four months due to COVID…
00:15:35  |   Thu 21 May 2020
How CX is changing Healthcare

How CX is changing Healthcare

Every business has been affected in some way over the last two months, but none more so than Healthcare. Not only from the perspective of the phenomenal workers administering care, but from the leade…
00:14:22  |   Tue 21 Apr 2020
Tips from a contact center pro

Tips from a contact center pro

We continue our series on leadership during uncertainty. When things become uncertain, what’s the first thing we look for? Answers. We’ll look anywhere, online on forum websites we’ve never heard of,…
00:11:47  |   Thu 09 Apr 2020
Grocery trends to know for 2020

Grocery trends to know for 2020

As we continue to navigate the new norm of social distancing and remote work, one thing hasn’t changed. We have to eat. Brush our teeth. Wash our hands and do all these things which still require gro…
00:11:01  |   Mon 06 Apr 2020
Supply chain, work from home reality, crisis management: Highlights of the week

Supply chain, work from home reality, crisis management: Highlights of the week

Supply chain, work from home reality, crisis management: Highlights and valuable insights from the week of March 27, 2020. David Valejo, VP of Digital Business Planning at SAP discussed Amanda Mage…
00:02:40  |   Fri 27 Mar 2020
Employee communication during crisis: what leaders need to know

Employee communication during crisis: what leaders need to know

Communication…a task that seems like a simple thing to do. But iIn the workplace, 57% of employees report not being given clear directions and 69% of managers are not comfortable communicating with t…
00:14:09  |   Wed 25 Mar 2020
Pivoting to remote work - Strategies and struggles

Pivoting to remote work - Strategies and struggles

The first episode in our new series on "Leadership During Uncertainty", Amanda Magee, Principal at Trampoline Design, shares how her business has been affected by COVID-19 and provides insight on how…
00:10:45  |   Mon 23 Mar 2020
Supply Chain & COVID-19: The Answers You're Looking For

Supply Chain & COVID-19: The Answers You're Looking For

When COVID-19 began, there was a discussion about the humanitarian and business impacts. Back then, the world was still divided between downplaying the crisis and creating excessive panic. Now the im…
00:07:10  |   Mon 23 Mar 2020
Disclaimer: The podcast and artwork embedded on this page are the property of The Future of Commerce. This content is not affiliated with or endorsed by eachpod.com.