The Future of Commerce Podcast
Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
- Update frequency
- every day
- Average duration
- 17 minutes
- Episodes
- 207
- Years Active
- 2019 - 2025
AI in esports: How generative AI + data analytics help Team Liquid win
Esports may be built on fast reflexes, but sustained victory comes from deep strategy. In this episode, we explore how Team Liquid, one of the biggest names in competitive gaming, is redefining the g…
How sales AI helps organizations get ahead despite shifting markets
With global trade shocks, rising costs, and increasingly cautious buyers, B2B sales teams are under enormous pressure to perform. Enter sales AI—a suite of intelligent technologies helping organizati…
Federal contract cutbacks: How firms can deal with DOGE upheaval
A sweeping executive order is shaking up how the U.S. government procures common goods and services, shifting authority to the General Services Administration (GSA) and aiming to cut inefficiencies i…
Tariff impact on farmers: Plotting a profitable way forward for agriculture
With new U.S. tariffs in effect and retaliation from global trading partners already underway, American farmers—especially soybean and cotton producers—are facing an unprecedented season of uncertain…
It always felt like Rogue One: Quotes for galactic rebels
What can Star Wars teach us about resistance, resilience, and leadership in today’s world?
In honor of May the 4th, this episode examines timeless quotes from Rogue One, Andor, Rebels, and the broader…
Google AI Overviews are here: The SEO impact and 5 steps brands need to take
A major evolution is reshaping search: Google’s AI Overviews. Sitting at the top of search results and summarizing information using generative AI, these overviews are redefining what it means to “ra…
End of de minimis loophole in US puts squeeze on dropshippers
The era of duty-free imports under $800 from China and Hong Kong is officially over—and it’s sending shockwaves through the U.S. e-commerce ecosystem. In this episode, we explore how the end of the d…
The Gen Z effect on wholesale distribution: 3 ways young customers are changing the industry
Gen Z is no longer just influencing consumer brands—they’re changing the B2B landscape from the inside. In this episode, we explore how young professionals are transforming wholesale distribution wit…
West Coast port slowdown: Shipments plunge as U.S. tariffs take their toll
A sudden 145% U.S. tariff on select Chinese imports is sending shockwaves through West Coast ports—and reshaping trade flows in real time. In this episode, we examine the steep drops in cargo volumes…
Distribution’s regional reckoning: The end of globalization as we knew it
The age of globally optimized supply chains is ending—and distributors are at the forefront of a tectonic shift toward regionalization.
In this episode, we unpack the forces unraveling the traditional…
As digital disrupts distribution, gap widens between industry leaders and laggards
Wholesale distribution is at a crossroads. As customer expectations evolve and technology advances, the companies that lean into digital transformation are pulling ahead—while those slow to adapt ris…
U.S. scientific research funding: How tech can help higher education weather cutbacks
Federal research funding is facing a reckoning. With the Department of Defense slashing R&D investments and the National Institutes of Health capping indirect cost reimbursements at a flat 15%, unive…
Multifaceted search: The new wave of online shopping innovation
Shopping online is undergoing a radical transformation—and it’s all powered by AI. In this episode, inspired by the article titled: Multifaceted search: The new wave of online shopping innovation, w…
Coming down to earth: DTC model gets a retail reality check
Once hailed as a retail revolution, the direct-to-consumer (DTC) model is facing a sobering moment in 2025. Once-bold promises of cutting out the middleman and owning the customer experience are bein…
How Cloud ERP helps aerospace and defense startups focus on innovation + growth
The aerospace and defense (A&D) startup scene is exploding with innovation—think next-gen drones, on-orbit servicing, and AI-powered mission planning. But amid all the excitement lies a tough reality…
Retail supply chain scenario planning: Safeguarding business as volatility rises
Retailers today face a world of constant change—from supply chain shocks and tariff fluctuations to climate disruption and consumer unpredictability. In this episode, we unpack insights from The Futu…
B2B customer service: Why manufacturers MUST make support a priority
In this episode, we take a deep dive into the often-overlooked world of B2B customer service in manufacturing. Inspired by B2B Customer Service: Why Manufacturers MUST Make Support a Priority, we unc…
We need to talk about the superpower of ADHD at work – and debunk 7 common myths
Despite growing awareness, ADHD remains one of the most misunderstood conditions in the modern workplace. In this episode, we explore seven widespread myths that still shape how ADHD is perceived—and…
How distributors with federal contracts can cope in an era of tariffs and DOGE
In today’s rapidly shifting procurement environment, wholesale distributors with federal contracts face an unprecedented convergence of pressures—from newly imposed tariffs to the operational shake-u…
PPE inspection: How AI improves jobsite safety and productivity
Construction has long been an industry rooted in tradition—but as safety concerns rise and productivity plateaus, it’s time for a smarter approach. In this Deep Dive, we explore the rapidly emerging …