Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
Airline Safety: 3 Ways AI Can Help Make Flying Even Safer. Flying has long been one of the safest ways to travel, but AI is making it even safer. In this episode, we break down three key areas where …
Automakers face a major challenge: how to maintain a strong, consistent brand when their cars are sold through independent dealerships. In this episode, we break down the biggest risks OEMs face—from…
AI is reshaping the way governments engage with citizens, delivering smarter, more responsive services. In this episode, we explore five key AI applications in government that are improving accessibi…
Cell and gene therapy is at the forefront of personalized medicine, offering game-changing treatments for some of the most challenging diseases. But while the science is groundbreaking, the process o…
Modern warfare isn’t just fought on land, sea, or air—it’s being fought in cyberspace and across data networks. Inspired by Defense and Security Trends 2025: Building Strength with Data and AI, this …
The global semiconductor supply chain is shifting, and the U.S. is making a bold move to reclaim its position in chip manufacturing. Inspired by Reshoring the U.S. Chip Industry: A $650 Billion Oppor…
The construction industry is undergoing a massive transformation, driven by technological disruption, workforce shifts, and sustainability demands. Inspired by Construction Trends 2025: A Tech Reckon…
E-commerce has changed the way we shop—but did you know that a little-known trade rule called the de minimis exemption has been a game-changer for online shopping, import taxes, and global trade?
Insp…
The future of e-commerce is here, and it’s all about marketplaces, social commerce, and AI-driven shopping experiences. Inspired by Want More Online Sales? Hop on These Marketplace Trends in 2025, we…
In this episode, we take a deep dive into the biggest travel trends of 2025, inspired by Travel Trends 2025: Going Off the Beaten Track, AI, and Sustainable Trips. The travel industry is undergoing a…
In this episode, we take a deep dive into the life sciences industry’s most transformative trends for 2025, inspired by 2025 Life Sciences Trends: Reducing Complexity, Improving Healthcare. The healt…
In this episode, we explore the most significant online shopping trends for 2025, inspired by the article Online Shopping Trends 2025: Omnichannel, Sustainability, and Mobile Rise to the Top. Discove…
In this episode, we explore the challenges and opportunities in modern retail supply chain management, inspired by the article Retail Supply Chain Management: 4 Strategies to Keep Shelves Stocked. Fr…
In this episode, we explore the key sustainability trends shaping 2025, drawing insights from Sustainability Trends 2025: The Year of Action and Accountability. Discover why sustainability is no long…
In this episode, we uncover how telecom companies can monetize 5G technology and seize a projected $100 billion market opportunity. Drawing insights from How telecoms can monetize 5G, we explore the …
In this episode, we explore how generative AI is revolutionizing the world of commercial lending. Drawing insights from the article Generative AI is Reshaping Commercial Lending: Key Opportunities fo…
Welcome to this deep dive into the world of NFTs and their game-changing role in customer loyalty programs! In this episode, we break down the latest trends, examples, and opportunities for businesse…
Welcome to our deep dive into AI and E-commerce: Benefits, Challenges, and Power that business leaders need to understand. Here’s what we cover in this episode:
In this episode, we dive into the findings of Professional Services Trends 2025: Human-Focused Transformation. The professional services industry is at a crossroads, experiencing strong revenue growt…
Dive into the future of utilities in 2025 as we explore five transformative trends reshaping the energy sector. Drawing insights from 2025 Utilities Trends: Driving Sustainability, Value, and Better …