A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
Highlight your team’s successes; sometimes a simple thank you is enough to inspire your workers to keep going. Progress is easy to find when you’re looking for it.
This edition of a Server’s Journey brings you special guest Dan Wheeler, a tv host with a 40 year career in television broadcasting. While Dan’s professional life thrived, his personal life came crum…
Take time out of your day to start a conversation with a coworker without an agenda.
Part two of the difference between serving with empathy and sympathy in the workplace.
Clermont City Council Member Diane Travis talks about her management style. From developing relationships to going on daily runs, let Travis inspire you to reach your goals in leadership and elsewher…
What's the difference between leading with empathy and leading with sympathy? Are you pitying your team, or are you truly understanding your team's struggles? Coming alongside your team and bringing …
Jeff Rogers talks about how to find the right balance in your ministry so that the people you're helping aren't starving before they hear the gospel. Learn about the term "affluenza" and how to comba…
A look back at the first year of A Server's Journey, with a debut from Rocky's wife and memorable past guests.
Let your team fill in the gaps of your weaknesses. Foster reminds us to humble ourselves and allow your crew to take ownership of their expertise areas of the business.
Rocky and Zac talk about what it means to serve with humility. Rocky challenges you, leaders, to take a step back and realize what changes you can make to be someone who is worth following. Lead, ser…
Listen: we know that your crew's passion might not be to work in the service industry, or in whatever industry you're leading. This is why it's SO important to speak into your team's lives by getting…
Join us for Part 2 of CoupleCo: Can Couples Really Work Together? Blaine and Honey jump into the bare bones of what it takes to work with your spouse.
As a leader, one of the best things you can do to encourage your team is to speak hope! Most of your crew members will be focused on the fact that they want to go home throughout the day. Speak encou…
Today's special guests, Blaine and Honey Parker, talk about the journey that led them to founding CoupleCo, a podcast that explores the dynamic between couples who've formed a successful business par…
Who doesn’t want their daily Starbucks run for free? As a business owner, purchase a few gift cards before you start the day and empower your team to give this gift to someone of their choosing. Thro…
Rocky takes a moment to dive in deeper to this concept of "integrity" in a servant leader. Here, join us as our humble podcast highlights the tangible characteristics of someone with integrity. Effec…
Rocky challenges his leader-listeners to make positive changes towards a more humble approach to leading. We've been taught to take charge, lead, crush, beat; nothing in there talks about being a hum…
Rocky breaks down why it's so important for a servant leader to have integrity at the core of their leadership. Listen as he walks us through tangible ways to demonstrate this integrity, build trust …
Rocky reads a passage from the Bible in John 13 to demonstrate humility in action: Jesus washing the feet of his disciples, even with the full power of God inside him. Reflect and think today: how ca…
Let your team fill in the gaps of your weaknesses. Foster reminds us to humble ourselves and allow your crew to take ownership of their expertise areas of the business.