A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
- Update frequency
- every 6 days
- Average duration
- 26 minutes
- Episodes
- 242
- Years Active
- 2018 - 2021
A Server's Moment: Brag Boards
Find a spot in your business to celebrate your team’s successes. Whether work-related or otherwise, your team will love spotting a brochure from their latest show or a guest compliment posted next to…
Rocky's 6 Keys to Becoming a Better Leader
Lay the foundation for servant leadership with these six keys for uniqueness in the workplace. In this episode, unearth an Epic Moment in Leadership with our country’s founding father, learn how comp…
A Server's Moment: It's the Little Things
Honoring your team by knowing your team. Create a chart that will help to reward team members.
Church Leadership: Mike Shelly on Being Intentional
Outreach Pastor of one of the largest growing churches in America, Mike Shelly opens up about a conviction that brought him to his current position at Real Life Church in Central Florida. To lead wel…
A Server's Moment: Who Gets the Credit?
Larry the producer shares a motivational quote from President Reagan's desk.
5 Ways to Use the Hierarchy of Needs to Serve Your Team
Why would NFL quarterback AJ McCarron leave the security of the Cincinnati Bengals? Destefano implores business leaders to understand that not only do employees crave security in an environment where…
A Server's Moment: The Power of Refrigerator Praise
The best place to post a thank you.
Capitol Hill: Ebo Entsuah on Government Leadership
Clermont City Council runner Ebo Entsuah shares his journey in working on Capitol Hill and his passion for making a difference in his local community. Council runner Entsuah knows that his town does…
A Server's Moment: Thank your Team Publicly
Remember to thank someone in public.
Monday Mornings: Tom Rossi on the Art of Staying Small
How do you measure your success? Higher Pixels CEO and founder Tom Rossi says success isn’t just about the dollar amounts, but about the time spent building beautiful products. Follow Higher Pixel’s …
A Server's Moment: Everyone Loves a Gift Card
See what a gift card will do to help being a leaderd
Talent Magnet: Mark Miller on Attracting Top Talent
From Kodak’s refusal to see digital photography’s writing on the wall to Chick-fil-a’s search for resources on how to find and keep workers, Vice President of High Performance Leadership Mark Miller …
The Ideal Team Player: Pat Lencioni on his Best-Selling Books
Best selling author Patrick Lencioni takes the floor to discuss his latest book, “The Ideal Team Player,” and why you can’t fake humility in the workplace. Find out what sparked Pat’s passion in form…
A Server's Moment: The Theory of the Dimes
A lesson Rocky learned a long time ago and wants to pass it along to you.
From Tragedy to Triumph: Bing Oliver on Leadership Coaching
Special guest Bing Oliver celebrates one year as founder of Peake Coaching and Consulting and talks about how simply making yourself available to someone makes the magic he’s found as a coach and con…
It's My Pleasure: Dee Ann Turner on Corporate Purpose
Vice President of Sustainability for Chick-fil-A, Inc. Dee Ann Turner shares how this Chick-fil-A corporate purpose led to the company’s explosive success. Tune in for Turner’s valuable insight on ho…
Kalos: Sean Blackburn on Empowering Your Team
Former Chick-fil-A leader Sean Blackburn talks servant leadership, integrity, and having fun in the workplace. Find out how “the fastest chicken breader this side of the Mississippi” transformed his …
Why Team Members Leave Managers
Curious as to why your team members are quitting? Florida State University’s research shows that team members don’t leave organizations; they leave managers. Join Rocky as he gives us some tangible w…
Know Your Why
Most of the time, your team already knows the “what” and the “how” behind their work, but do they know the “why?” Learn how to communicate purpose with a team just looking for a paycheck, and help yo…