A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
Welcome to our series: Influential Leaders Through History. In this series, we study the traits of some of the most influential leaders over the years. We compare and contrast their similarities and…
Welcome to our series: Influential Leaders Through History. In this series, we study the traits of some of the most influential leaders over the years. We compare and contrast their similarities and…
Welcome to our series: Influential Leaders Through History. In this series, we study the traits of some of the most influential leaders over the years. We compare and contrast their similarities and…
Welcome to our series: Influential Leaders Through History. In this series, we study the traits of some of the most influential leaders over the years. We compare and contrast their similarities and…
Despite working together in human societies for millennia, why is it still so hard to move together in the same direction? In Teams that Swear, Adrian Baillargeon breaks down the art and science of m…
Join us today in Part 2 of our conversation on leadership competencies. What makes a good leader and what are some qualities worth focusing on? In this week's episode Rocky, Larry and Gabby (or Gary)…
Join us today in Part 1 of our conversation on leadership competencies. What makes a good leader and what are some qualities worth focusing on? In this week's episode Rocky, Larry and Gabby (or Gary)…
Lea is a passionate human connector, inspirational speaker and community builder. As a Chinese ethnic descendant, who was born in Vietnam, Lea and her family fled communism. They survived the perilou…
Merry Christmas to all of our loyal listeners!
This week we discuss tactics leaders can use to motivate and encourage your team to be the best they can be. These are gifts that will keep on giving! W…
This week we reflect back on 2020 and it's unpredictability. What impact have the events of this year had on us all? What do people need from their leaders in times of crisis and fear?
Our guest this…
This week's episode we talk with Jan Edwards. Jan is the founder and President of Paving the Way Foundation, an organization that is a fierce disruption in the cycle of child trafficking around the g…
This episode we had the opportunity to sit down with Alex Chausovsky. Alex is an accomplished Speaker and the Senior Business Advisor at ITR Economics. He is a highly experienced market researcher an…
Tune in this week to hear from our guest, Bing Oliver!
Bing has served as a top-performing business consultant and franchisee with Chick-fil-A, where he had a reputation for innovation, creativity, t…
Omar L Harris is an Award-Winning and Bestselling Author of 4 books, Former GM GSK Indonesia, and Intent Consulting LLC Founder with 20+ year global pharmaceutical industry veteran and former executi…
This week we discuss leadership with Kevin Harrison. Kevin is an established business leader, having dedicated the last 31 years to owning and operating two successful Chick-fil-A franchise locations…
This week we discuss leadership with Adam Mendler, the Chief Executive Officer of The Veloz Group, where he co-founded and oversees ventures across a wide variety of industries: Beverly Hills Chairs,…
In honor of Halloween, this week's episode is all about "The Scary Side of Leadership". Tune in as some unfamiliar voices (including a mad scientist) talk about some of the fears associated with bec…
In this episode we talk with Allison Day and Jeff James, key members of The Bedford School. The mission of The Bedford School is to maximize the potential of students with learning differences and d…
In this episode, we invite Jack Kennington and Andrew Barnes, Rocky's colleagues, to talk about their experience with servant leadership. Jack and Andrew were present during Rocky's formative years …
In this episode we've invited Dee Ann Turner, one of our favorite guests, back on the show for the one year anniversary of her book: Bet On Talent. We discuss the evolving culture of Chick-fil-A as a…