A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
“Why does having a culture of caring matter? And if it does, what does it look like?” As businesses grow, empower team members to make decisions and to “go off-script.” When it comes down to it, focu…
Chick-fil-A Owner Rocky DeStefano introduces his unconventional journey from an adrift youngster with a knack for trouble to a successful, people-driven businessman. In this pilot episode of A Server…