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A Server's Journey - Podcast

A Server's Journey

A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.

Careers Coaching Culture Management Business Leadership Development Purpose Entrepreneurship
Update frequency
every 6 days
Average duration
26 minutes
Episodes
242
Years Active
2018 - 2021
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Talent Magnet: Mark Miller on Attracting Top Talent

Talent Magnet: Mark Miller on Attracting Top Talent

Grab a glance at Chick-fil-A’s roots from just seventy five stores to two thousand with Vice President of High Performance Leadership, Mark Miller. From Kodak’s refusal to see digital photography’s w…

00:48:05  |   Wed 13 May 2020
Bet on Talent: How to Win the Heart of Customers with Dee Ann Turner

Bet on Talent: How to Win the Heart of Customers with Dee Ann Turner

Want to know how Chick-Fil-A achieved its nation-sweeping success? It won the heart of its customers. Listen as one of the key motivators of Chick-fil-A’s success, Dee Ann Turner, talks how to create…

00:26:44  |   Wed 06 May 2020
Dan Wheeler on Making the Most of Your Retirement

Dan Wheeler on Making the Most of Your Retirement

Re-run of our favorite QVC tv host: Dan Wheeler, one of our guests with an over 40 year career in television broadcasting. While Dan’s professional life thrived, his personal life came crumbling down…

00:52:37  |   Wed 29 Apr 2020
Know Your Why

Know Your Why

Re-run of this classic episode, where we talk about about how the “why” in business can’t just be about profit if you want to stay motivated while the chips are down. Learn how to communicate purpose…

00:25:00  |   Wed 22 Apr 2020
Start Ugly with Chris Krimitsos

Start Ugly with Chris Krimitsos

Guest Chris Krimitsos comes on the show to talk about Podfest, a national podcast festival that draws creatives from all over the world. Here we're talking about Chris's book, Start Ugly, and his dri…

00:51:09  |   Wed 15 Apr 2020
How to Find Your Business' Purpose (and How to Know When to Change it)

How to Find Your Business' Purpose (and How to Know When to Change it)

From Ikea's mission statement (which we love) to Mind Tool's tips to crafting your own mission and vision statement for your business, we get down to the nitty gritty of how exactly to find your busi…

00:33:30  |   Wed 08 Apr 2020
Al Cartwright: Leadership Principles from the Army

Al Cartwright: Leadership Principles from the Army

Today's guest, experienced army lieutenant Al Cartwright, shares the leadership principles he learned from Officer Candidate School and in the field. Al Cartwright entered the army as an enlisted tro…

00:38:21  |   Wed 01 Apr 2020
Tool Box Takeaways: How to Discover Your Values

Tool Box Takeaways: How to Discover Your Values

Rocky, Larry, and Foster talk about how your value system shapes who you are as a leader. In light of the Covid-19 pandemic, we believe that knowing your values is an integral part to how we respond …

00:41:40  |   Wed 25 Mar 2020
How to Craft Your Vision and Mission For Your Business

How to Craft Your Vision and Mission For Your Business

So you've decided to lead by serving. How do you help craft a mission and vision statement for your business? Mike, our resident "numbers guy" talks about how vision is only relevant if you can measu…

00:29:15  |   Wed 18 Mar 2020
Tool Box Takeaways: Mentoring

Tool Box Takeaways: Mentoring

"You can't be perfect, but if you're vulnerable, and you just admit if you screw up, that means a lot. I think people have learned more from my failures than my successes." Rocky, Foster, and Mike ta…

00:26:49  |   Wed 11 Mar 2020
Kim Patton on Infertility and Adoption

Kim Patton on Infertility and Adoption

Author Kim Patton talks about her infertility, adoption, and how she's learned to serve others through her own struggles. 

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00:37:31  |   Wed 26 Feb 2020
The History of Servant Leadership

The History of Servant Leadership

Rocky talks about the origins of servant leadership, slavery, Plato and Aristotle. Today we're talking about the competing ideologies of Jesus' way and the way of others. We're unpacking how Jesus' w…

00:26:07  |   Wed 19 Feb 2020
The How: The First Step to Becoming a Servant Leader

The How: The First Step to Becoming a Servant Leader

What's the first step to becoming a servant leader? Looking at your heart. Today we're talking about four "Red Flag Qualities" that mean you're in desperate need of some servant leadership. 

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00:31:57  |   Wed 12 Feb 2020
How to Embrace and Really Apply Your Why with Mike Hodes

How to Embrace and Really Apply Your Why with Mike Hodes

What's OUR why? We believe the world needs more servant leaders, and we are intent on making that happen. We talked about the theory behind "The Why," we talked about businesses that SHOW us their "w…

00:37:00  |   Wed 05 Feb 2020
Diving into the Why (Part 2)

Diving into the Why (Part 2)

Apple's 1984 Super Bowl commercial launched their "Think Differently" campaign, never even showing a computer. Their capitalization on their own "why" is a prime example of why consumers are loyal to…

00:32:44  |   Wed 29 Jan 2020
Diving into The

Diving into The "Why"

Our 2020 motto: Less Rocky, more Foster. Foster joins the team as an actual paid member of the Server's Journey team and helps Rocky dive into "The Why." From the biology of what we do to the philoso…

00:34:46  |   Wed 22 Jan 2020
Tool Box Takeaways (Part 2)

Tool Box Takeaways (Part 2)

Part 2 of this informative series.

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00:40:43  |   Wed 15 Jan 2020
A Server's Moment: Gift Cards

A Server's Moment: Gift Cards

Who doesn’t want their daily Starbucks run for free? As a business owner, purchase a few gift cards before you start the day and empower your team to give this gift to someone of their choosing. Thro…

00:02:11  |   Tue 14 Jan 2020
Tool Box Takeaways (Part 1)

Tool Box Takeaways (Part 1)

Journey with Rocky and Mike Hodes as they reach into their tool box to find out what it takes to be a Servant Leader.  Listen to remind yourself of how a servant leader leads, that it's okay to fail,…

00:34:47  |   Wed 08 Jan 2020
A Server's Moment: Deep Thanks

A Server's Moment: Deep Thanks

Recognize that each member of your team brings value to your work-life. Instead of thanking your workers on a surface level, be sure to bring up the specifics of their positive action! Employees work…

00:02:35  |   Tue 07 Jan 2020
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