A Server's Journey

Enable your team to grow by giving them an opportunity to share their ideas and thoughts on a project or shift. Let them take ownership of how your task will run throughout the day, and if it goes we…

"Be less focused on having the exact right goal; be more focused on even just having a goal," Rocky says. Rocky takes an off-the-cuff approach to today's episode by diving into how to not just create…

Write letters of encouragement to your team to inspire and promote a positive work environment. 

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Best selling author Patrick Lencioni takes the floor to discuss his latest book, “The Ideal Team Player,” and why you can’t fake humility in the workplace. Find out what sparked Pat’s passion in form…

Take a journey back with us to our original pilot episode of the series. Rediscover our roots this Christmas season and remember why it all began!

Chick-fil-A Owner Rocky DeStefano introduces his unco…

Exeuctive Director Kurt Kandler talks about his non-profit ministry, 410 Bridge and what they do to give those experiencing poverty the tools to succeed. 

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Chick-fil-A Vice President of Training and Development Mark Miller talks about how employees want to work for a brand that they resonate with. 

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Director of Guest Experience North Point Community Church in Atlanta, Georgia, talks about how of the 11 thousand stories he interacts with daily, every single one is an opportunity for God to work i…

Spark some friendly competition in your crew by letting them compete with each other on the clock. Whether that's a customer satisfaction marker or an item to up-sell, your team will feel empowered t…

"I get paid to talk to people." says our newest guest, Joel Johnson, director of alumni affairs at Southeastern University. Joel personally engages 15,000 alumni to make them feel connected and suppo…

Dee Ann Turner lets us in on her secret to being kind versus nice to her team. Here, Turner reveals how important it is to be honest with others, especially in a business environment. 

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What drives people away from their jobs? 41 percent of American workers say they've been psychologically harassed on the job due to a toxic boss. Today, Rocky and Larry dive into the two different ki…

How can you step in, cover your crew, and enable your team to take a breathe in the midst of a stressful work environment? As you let your team take an unforeseen moment of peace, you empower them to…

You know the fundamentals of servant leadership; so what? Now, let's talk about how to grow leaders in your organization who want to serve others. If you're not sure how to bring your leaders from go…

Instead of retiring, use your resources to reach the generations you want to reach. 

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"Work satisfaction can either lead to a healthier or unhealthier you." Join us in this throwback episode to take a look back on what motivated Rocky to create A Server's Journey. To this end, Rocky a…

Tomorrow, go into work with an employee in mind who struggles with work-life balance. This employee could struggle with taking time to care for a sick child or parent, or they could just have a probl…

Join Rocky and Larry in this edition of A Server's Journey to talk the actual bottom line statistics on a negative versus positive company culture. With studies from the American Psychological Associ…

Rocky Destefano takes a trip to Kenya with The 410 Bridge, an organization that helps communities foster entrepreneurial skills to create city and spiritual growth. Whether that’s through providing f…

There’s tremendous power in recognizing an individual in front of others. Take a few minutes out of your day to recognize something wonderful by publicly by praising your team member. Emphasize what …