A Server's Journey

How will you let your tragedies define you? Unquestionably, Karen Millsap let her story pave a path of greatness. After her husband was tragically and unexpectedly murdered, Millsap decided she would…

Special guest Jeff Rogers shares intriguing insight: serving can't be so ministry centered that it ceases to solve today's problems. Rogers knows that true leadership lies in giving help for today, b…

"A real servant leader, when they get to a new height, they immediately reach down and pull everyone else around them to that summit. Once everyone's there, that summit becomes the norm." Foster Dick…

Join Rocky and Larry as they deconstruct the word "integrity." Rocky likens this concept to what we buy at the grocery store. Without integrity, you can't really be a good leader. Today, as you enter…

Join us as Rocky dives into guest recovery, the types of guests he encounters, and the difference between a "guest" and a "customer." What do you do with unsatisfied Clients? Make them feel H.E.A.R.D…

One of the greatest aspects of a servant leader is that they can cast a vision for their crew. Keep the bigger picture clear for your crew members who are usually focused on a singular task at hand. 

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Don't miss our latest podcast with Denise Pass, author of two books, contemporary christian music artist, worship leader, podcaster and more. Denise's book, Shame Off You, talks about dealing with sh…

Let's look at this idea of public praise. When a team member goes above and beyond, find a public way to praise them. Being recognized for what you've done well in front of your team mates speaks mea…

Join us for the last and final part of Rocky's three part series with his Talent Directors. 

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Foster dives in to tell us just how you can treat your crew. Foster even has a list of his crew members and their favorite Starbucks drinks! Give your team random boosts and encouragements throughout…

Rocky re-introduces Zac Davis, Marina Krotky, and Melinda Macintyre; three key components of this multi-unit talent team at Chick-fil-A in Clermont, FL. Here is part two of an episode concerning the …

Delve into your crew's personal stories to find out what gets them going for the day. Finding out these passions and being engaged in what makes them come alive brings an irreplaceable culture of ser…

Rocky introduces Zac Davis, Marina Krotky, and Melinda Macintyre; three key components of his multi-unit talent team at Chick-fil-A in Clermont, FL. These talent team members discuss the ins and outs…

Listen as Jeff Rogers dives into Part 2 of how to share your wisdom and wealth with your children and grandchildren. 

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A quote from one of our favorite authors, Patrick Lencioni, on leading well. 

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Jeff Rogers talks about his businesses, Stewardship Advisory Group and Stewardship Legacy Coaching. His book, Creating a Thriving Family Legacy, touches on the outpour of Roger's passion; that we fre…

Karen MIllsap reminds us that exercising empathy at work not only leads to a more successful business, but sustains a culture of kindness that real businesses crave. 

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How do we define talent? Not just by skills, but by character. Rocky talks how to cultivate an interview process that will bring in the right fit for your organization. Learn how the right people are…

In leadership, you have a stockpile of respect and trust from your own leaders. As you work with your crew, encourage your team to step out, step up, and try new things. If they fail, be a net. Catch…

Now that you've become a servant leader of your own, how do you bring leaders with you and identify new ones? Start early in the interview process and look for people who value service as a priority.…