A Server's Journey

An oldie but a goodie; we're throwing it back to one of our favorite Server's Moments on cheap ways to authentically know and reward your team. Step one: Make a chart. Yes, that's right! Make a chart…

How do you lead compassionately without feeling like it's an exhaustive journey? Laura Jack, author, life coach, compassionate leader counselor, and trainer for the Grief Recovery Institute talks cre…

Are you setting up your team for success, or are you paving a way for your own glorification? Join Larry in a quick quote from former president Ronald Reagan that reminds us “There’s no limit to what…

"Very seldom do you use the word humility when talking about the police force, but here in Lake County we can do that." Chief Broadway and Officer Colon of the Lake County police force talk how they …

Head back to one of our favorite moment classics: Remember how satisfying it was when Mom put your report card with straight A’s on the refrigerator for all to see? Adopt this same mentality at work;…

Special guest Lauren Blackburn is an EXPERT on loving yourself and bringing yourself to a healthy place as a driven, growth-minded individual. She talks burn out, mental health, and taking care of yo…

Thank your team in a personal way. Recognize that someone has done something that ONLY they could do. 

Support the show

Bing Oliver introduces us to his 5 D model, a management model that exposes where you're at in the "leading" process. What "D" is your strength? What "D" is your biggest growth piece? Listen for more…

Write letters of encouragement to your team to inspire and promote a positive work environment.

Support the show

Are you someone worth following? Bing Oliver's coaching techniques allow and guide businesses in the "lean approach:" a philosophy that allows you to deliver customers maximum value. These processes …

How can you step in, cover your crew, and enable your team to take a breathe in the midst of a stressful work environment? As you let your team take an unforeseen moment of peace, you empower them to…

How do you care for yourself as a servant leader? Often times, leaders give, give, and give so that they end up serving from a place of nothingness. Life coach and Peake Solutions founder, Bing Olive…

Spark some friendly competition in your crew by letting them compete with each other on the clock. Whether that’s a customer satisfaction marker or an item to up-sell, your team will feel empowered t…

Join us for a continuation of last week's episode with Kyle Brown, graduate of UCF's Rosen College of Hospitality Management. Kyle talks his hands on experience with different kinds of leaders, and m…

Once a team member's basic needs are met, they move to desiring significance. Give your team importance by allowing them to feel a sense of empowerment on the job.

Support the show

Kyle, Rocky, and Zac talk different approaches to leading and Lewin's framework of democratic, autocratic, and laissez-faire leadership styles. Kyle, a UCF Hospitality graduate with over 19 high-volu…

Remember, we’re not meant to go through life alone. Just asking a co-worker how their day is going could radically improve their mood and show that you care. In the words of Fred Rogers, “In times of…

In a scarcity culture, where we are viewed as never enough, being honest with yourself and your team can be daunting. This honesty with yourself is SO important to being the kind of leader you need t…

A re-run of one of our favorite moments: what's the value in allowing your team to take an unforeseen moment of peace? Listen to hear Foster talk about why you should cover your crew on the clock.

Sup…

Best selling author Patrick Lencioni takes the floor to discuss his latest book, “The Ideal Team Player,” and why you can’t fake humility in the workplace. Find out what sparked Pat’s passion in form…