Clintcast
Clintcast brings Clint Maun's innovation and expertise to you via podcast. Clint is nationally recognized for his innovative leadership in healthcare consulting, speaking and research. In under 15 minutes, you'll hear healthcare's best practice stories, tips and anecdotes five days a week. Join us for Clint's unique "twist" on healthcare which is fun, motivational and offers immediately usable ideas!
- Update frequency
- every day
- Average duration
- 9 minutes
- Episodes
- 380
- Years Active
- 2008 - 2010
240-Rock And A Hard Spot
The healthcare reform/debate is continuing to churn as the US Senate is putting together their version of the proposed bill. There is perhaps an unprecedented amount of input and feedback associated …
00:07:57 |
Fri 13 Nov 2009
239-Bundling
As healthcare reform draws closer, one aspect that appears to be likely enacted regardless is that of bundling payments to follow the patient throughout the various facets of the healthcare process. …
00:08:07 |
Thu 12 Nov 2009
238-Real Care
Care Crowd Creed Item #4 - I Make A Difference - how true! The healthcare profession is nothing without those last four but critical letters C-A-R-E. It is perhaps to the most important, as well as r…
00:07:56 |
Wed 11 Nov 2009
237-Technology Revisited
Technology is here to stay. It is increasingly ingrained in every aspect of our lives and those resistant to its integration will likely find themselves hopeless behind the curve. Unfortunately, this…
00:07:57 |
Tue 10 Nov 2009
236-Acting Stupid
It should be a goal for all of us to strive for continual self-improvement. That being said however, it is okay to not know ALL the answers, especially in a leadership role. As you go about making ro…
00:08:09 |
Mon 09 Nov 2009
235-Acting On Strong Hunches
Hunches are a curious facet of human existence. It is a fascinating ability to somehow recognize the slightest discrepancy in the usual pattern, even if only subliminally... that “something's wrong” …
00:08:08 |
Fri 06 Nov 2009
234-Celebrating Successful Customer Outcomes
We see it every day - there are countless examples of successes where a customer in our care has achieved a positive outcome, be it overcoming long odds in a surgical procedure, returning home after …
00:07:57 |
Thu 05 Nov 2009
233-Rapid Cycle Scripting Practice
One of the most prominent ways healthcare is changing these days is the relentless acceleration in the pace of the day. This is true for most all aspects of life beyond healthcare as well. One such a…
00:07:56 |
Wed 04 Nov 2009
232-The Illusion
It is currently true that healthcare is operating in a stressed economy (like everyone else), a result of which is that some aspects of financial, regulatory and operations issues can be attributed a…
00:08:10 |
Tue 03 Nov 2009
231-Vendor Partnerships
As discussed in earlier podcasts, 50-50 relationships are critical in partnerships as it establishes that both parties have rights as well as responsibilities. By forging these partnerships, we can s…
00:08:00 |
Mon 02 Nov 2009
230-Common Purpose
When it comes down to it, our ultimate job in healthcare is to take care of people. No matter our particular role in our respective organizations, we are all contributing to the care of our customer.…
00:08:02 |
Fri 30 Oct 2009
229-Preparation For Difficult Families
The customers in our care often come with ‘attachments’, their families, to which we are also responsible for delivering great customer service. After all, these extensions of our customer are a grea…
00:07:58 |
Thu 29 Oct 2009
228-Major League Collaboration
Today, Clint discusses his trip to Wisconsin Dells to speak at a conference where major league collaboration was taking place regarding log-term care healthcare issues. Great dialogue took place betw…
00:08:08 |
Wed 28 Oct 2009
227-Your Break
Everyone deserves a break during your workload throughout the day to get a quick recharge. If lets us get a chance at a refreshing moment so when we go back to the tasks at hand, we are ready to give…
00:08:08 |
Tue 27 Oct 2009
226-Cross Selling
While the marketing department does serve an important function within the organization, it does not (and should not) need to be the only group responsible for selling your organization’s products an…
00:08:08 |
Mon 26 Oct 2009
225-Team-Ups vs Gang-Ups
In dealing with individuals’ behaviors that aren’t necessarily team-like, it can sometimes be difficult to resolve what to do with the rest of the team to help the individual. Approaching an individu…
00:08:05 |
Fri 23 Oct 2009
224-Happiness Is The Way
As has been noted by many, there is no way to happiness... happiness is the way. By adopting this viewpoint, one embraces the journey as the source of happiness, not the endpoint. One caveat to this …
00:08:03 |
Thu 22 Oct 2009
223-Productivity
Productivity is a constant process of balancing getting things done with sufficient quantity while maintaining appropriate quality. It is important to be able to measure ourselves against common prod…
00:08:02 |
Wed 21 Oct 2009
222-Living In The Past
While history teaches us many lessons from the past that are still true today, you cannot rely on what has worked in the past to always work today given our different technologies, social environment…
00:08:05 |
Tue 20 Oct 2009
221-Crisis Management
Remember how Mom would say if she didn't need to take you to the emergency room for limb re-attachment, then your issue wasn’t really an emergency? The workplace is really no different - unless a cri…
00:08:07 |
Mon 19 Oct 2009
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