Clintcast
Clintcast brings Clint Maun's innovation and expertise to you via podcast. Clint is nationally recognized for his innovative leadership in healthcare consulting, speaking and research. In under 15 minutes, you'll hear healthcare's best practice stories, tips and anecdotes five days a week. Join us for Clint's unique "twist" on healthcare which is fun, motivational and offers immediately usable ideas!
- Update frequency
- every day
- Average duration
- 9 minutes
- Episodes
- 380
- Years Active
- 2008 - 2010
260-The Home Game
While every team and team member at the facility are key, critical personnel in the whole experience a customer/patient, the nursing team specifically tends to be the group most in the position of th…
00:08:06 |
Fri 11 Dec 2009
259-Counteracting Trolls
We are all familiar with those folks that Clint often refers to as trolls. Those are the ones that always carry a dark cloud of pessimism and negativity about them and often work to drive chaos and b…
00:09:07 |
Thu 10 Dec 2009
258-Justa And Only
Respect starts with self-respect. You need to be self-confident in your own position, skills, opinions, etc to accord yourself value in the organization. No one is ‘justa’ this or ‘only’ a that, we a…
00:08:09 |
Wed 09 Dec 2009
257-The Customer Experience
Today's healthcare customers have an ever-increasing detailed grading scale regarding their healthcare processes (or those of their family members) and regardless of how clinically excellent the serv…
00:08:04 |
Tue 08 Dec 2009
256-The Art Of Giving
As we truly get into the thick of the holiday season, Clint takes a moment to comment how he is really seeing a preponderance of the giving spirit this year as he travels the country, especially give…
00:08:04 |
Mon 07 Dec 2009
255-Innovative Recruitment Strategies
The best way to have quality employees working for your organization... don’t lose the great ones you already have! Next best strategy... have a great team-based recruitment process in place to attra…
00:08:08 |
Fri 04 Dec 2009
254-Pushing Your Buttons
Our buttons can be pushed in both positive and negative ways. When the positive ones happen, we usually absorb the good vibes the come naturally with the button pushing. What happens when negative bu…
00:08:08 |
Thu 03 Dec 2009
253-Making News Spread Fast
It is easy to recognize that bad news tends to spread very rapidly, most often because it has been spun with the intent to do exactly that and to get someone some attention in the process. The good s…
00:08:05 |
Wed 02 Dec 2009
252-The Hand
Doing the right thing at the right time for the right person in the right place is a constant balancing act and it is the basis of our daily striving for customer excellence. It is normal throughout …
00:08:06 |
Tue 01 Dec 2009
251-Advancing The Mission
It is the founding cornerstone of every organization... the mission statement. It outlines what the organization is all about and needs to be constantly and cheerfully pursued by every member of that…
00:08:04 |
Mon 30 Nov 2009
250-Living Up To The Potential
We’ve heard it all our lives... someone is or isn’t living up to their potential. When you truly consider what a subjective tar pit this puts in place, you quickly realize that little use can come fr…
00:09:02 |
Fri 27 Nov 2009
249-The Great Holiday Weekend
As we begin the holiday rush, Clint takes time out today to give pause to the idea that as we work these long holiday weekends, we should be mindful to remember that many of our customers would also …
00:08:03 |
Thu 26 Nov 2009
248-Sorters, Organizers and Stackers
Today, Clint observes one aspect about human nature as it relates to how folks handle their workloads. Are you a sorter, an organizer or a stacker (somewhere in-between)? Hear his take on how each gr…
00:08:03 |
Wed 25 Nov 2009
247-Scott La Rue
Today, Clint speaks with Scott La Rue, COO of the ArchCare system in New York City to get a pulse on some of the aspects that are faced on a daily basis in the field, specifically regarding quality a…
00:07:24 |
Tue 24 Nov 2009
246-Life Balance
Life balance is the constant juggling of three basic forces in our lives - sleeping, working and playing. Each person has their own particular preferences for how much of each is needed in life to be…
00:08:00 |
Mon 23 Nov 2009
245-The New Healthcare Customer
The healthcare customer in years past was primarily a needs-based affair, but more often today, our customers are becoming accustomed to also having wants and desires addressed as well. It is vital t…
00:08:02 |
Fri 20 Nov 2009
244-Team Based Absence Management
As a nation, the US absence level is comparatively low, but nonetheless, absences still affect our daily work lives and can have a profoundly large impact on the effectiveness of our teams. That said…
00:08:59 |
Thu 19 Nov 2009
243-Detailed And Accurate
Today Clint discusses one of those aspects that should just be a given - our ability and drive to be detailed and accurate in our work, both in its execution and its documentation. Besides the simple…
00:08:01 |
Wed 18 Nov 2009
242-Your Values
Do you hire thinking you will be able to influence an employee’s value system to better suit your organization? Chances are you will not have much of any effect in this realm as most all of us have o…
00:08:00 |
Tue 17 Nov 2009
241-The Pity Party
We’ve all seen them - those little episodes where the ‘woe is me’ issue becomes out of hand. We’re all entitled to an off day now and then but it is critical to be able to overcome them and move on t…
00:08:00 |
Mon 16 Nov 2009
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