Clintcast
Clintcast brings Clint Maun's innovation and expertise to you via podcast. Clint is nationally recognized for his innovative leadership in healthcare consulting, speaking and research. In under 15 minutes, you'll hear healthcare's best practice stories, tips and anecdotes five days a week. Join us for Clint's unique "twist" on healthcare which is fun, motivational and offers immediately usable ideas!
- Update frequency
- every day
- Average duration
- 9 minutes
- Episodes
- 380
- Years Active
- 2008 - 2010
360-Make A Decision
The best managers highly involve those at lower levels (closest to the problems) in the problem-solving process. Employees in those areas tend to understand the problem better and also tend to be mor…
00:08:04 |
Fri 30 Apr 2010
359-Long Standing Committees
Teaming makes it easier - this concept is the main thrust behind rapid-cycle teams. What about those teams that involve timelines that are much longer than 12-weeks for standard rapid-cycles? Some ar…
00:08:03 |
Thu 29 Apr 2010
358-Dealing With Sub-Par Performance
There are sometimes employees that are not performing up to par. This often occurs over a range of possible values of sub-par behavior (such as rare/accidental occurrences, routine limit-testing, fla…
00:08:14 |
Wed 28 Apr 2010
357-Mike Berry
Making a difference is important in the healthcare profession. Our customers need and expect this of us, no different than we would if we were in their position. Today, Clint comments about a colleag…
00:04:44 |
Tue 27 Apr 2010
356-Oh No, Another Admission
It is a defeatist phrase uttered way too often around the country... ‘oh no, another admission’, indicating that one’s busy day just got busier. Clint affirms that we need to be vigilant in recognizi…
00:07:59 |
Mon 26 Apr 2010
355-The Ultimate Brag
Nothing demonstrates confidence in your own products/services as much as your choice to patronize those very products/services when you, or a friend or family member, needs these healthcare options. …
00:08:01 |
Fri 23 Apr 2010
354-The ACO
In continuing the theme of teaming makes it easier, today Clint discusses a concept that will quickly be coming to the healthcare market as the reform efforts begin to come into effect. Entities know…
00:07:58 |
Thu 22 Apr 2010
353-Bad Performance
Occasionally with staff workers there will be times when work performance is not up to what is expected. As a leader, how should one go about dealing with these occurrences. Today, Clint discusses 3 …
00:08:05 |
Wed 21 Apr 2010
352-Blowin' In The Wind
As Care Crowd members have learned, in the effort to ‘make things better’, it is true that teaming makes it easier. That said, when a new change arises that will require an altered direction/process/…
00:08:08 |
Tue 20 Apr 2010
351-Rick Marshall
Today, Clint chats with Rick Marshall, Executive Vice President of the Christian Care Communities while working with their organization in Kentucky. Together, they discuss the various forces that are…
00:08:12 |
Mon 19 Apr 2010
350-Tieing For Second
Our customers want to know they are getting the best healthcare possible, just as we would want if in their position. As such, it is critical that we instill in our organizations an expectation that …
00:08:02 |
Fri 16 Apr 2010
349-The Code
In the healthcare profession, as in many businesses, it is the cash flow/payment/reimbursement process that is the lifeblood that enables us to do what we do... in this case, to take care of people. …
00:07:56 |
Thu 15 Apr 2010
348-Coworkers On Teams
Care Crowd Creed #3 - Teaming makes it easier... While lots has been discussed in prior episodes as to the advantages teaming in organizations, less has been covered in regards to how those teams are…
00:08:00 |
Wed 14 Apr 2010
347-When You Step Up
Clint has discussed ‘step-up’ behavior in previous podcasts - it is that ability and innate drive to take things to the next level of effort when it is called for in order to ensure success. This ext…
00:07:54 |
Tue 13 Apr 2010
346-Kathy Cain
Teaming makes it easier - even if that team is as small as two people. Even though the two may address implementing solutions from different vantage points or tasks, the common vision makes the pair …
00:07:57 |
Mon 12 Apr 2010
345-Service Standards
Today, Clint discusses Service Standards. These are devices that provide clear, concise deliverables or expectations that are required of all staff of an organization. They provide the high-level bas…
00:08:04 |
Fri 09 Apr 2010
344-Lasting Impressions
Making a difference - it is at the heart of why we are in the healthcare profession. We each have a critical role to play in delivering great differences for our customers. Some days, we may do thing…
00:07:48 |
Thu 08 Apr 2010
343-Worthy Competitors
In any marketplace, there will be competitors for customers. Healthcare is no different. Your organization should naturally be doing its best to meet and exceed the customer needs for that marketplac…
00:08:05 |
Wed 07 Apr 2010
342-Team Rounding With Instant Remedies
Remember your Care Crowd Creed - Teaming Makes It Easier! One way we can utilize this aspect is by implementing the concept of Team Rounding. Making rounds doesn’t have to be an activity reserved onl…
00:08:09 |
Tue 06 Apr 2010
341-The Slam
In healthcare, there will always be periods when things get a great deal busier than usual. That needs to be viewed as a good thing! Our customers don’t want to be customers in the first place, but a…
00:08:02 |
Mon 05 Apr 2010
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