Service Industry Success

You’d probably never admit this to your team... but, deep down you really would rather just make the critical decisions yourself.

You don’t want to offend anyone, but trusting your team is just not re…

It’s so frustrating to put the time, energy, and oftentimes money, into solving a problem, only to face the same problems a few days, weeks, or months from now – as if we had never solved this proble…

It’s very difficult to achieve an undefined goal, and decision making gets much easier once we know what we are aiming for.

But often, business owners don’t have a method to determine exactly what the…

We all know that we need to hold people accountable if are going to have a reasonable expectation that we will have consistent performance. But why are some things easy to hold people accountable to …

Figuring out the role we want our employees to ultimately play in the company is critical if we want to get the most benefit from specific strategies, tactics, and ideas we want to implement.

And I co…

What is the cost of procrastination? Procrastination is literally a dream killer. Ultimately, the cost is the life you could have had..

How do we overcome it? Tune in to find out!

If you are ready to …

We have all heard the saying, “The Devil is in the Details”, which of course means we should either focus on the nitty gritty of every idea, process, and action.

 
But we’ve all also heard, that we sho…

Failure sucks. And it's inevitable. Telling ourselves to just brush ourselves off, get back up, and get going again sounds good in theory. But, in real-life sometimes a little more is needed.

What can…

Why does a business owner in a particular industry seem to have a much more free time and less anxiety than a different business owner in the same industry, running a company of roughly the same size…

In this episode, what we will talk about will literally save you hundreds or even thousands of hours over the course of your business ownership journey;

never mind countless instances of frustration, …

Ever wish your employees were more proactive?

Ever wonder how to get your employees to think and act like a winner?

Someone who is capable of doing great things...

Of course, there are many ways.

Stay tu…

You can feel things changing. Some industries, and individual companies, are experiencing more dramatic changes than others. But we can all see that the economic situation has changed. What does this…

No doubt you’ve heard somebody say “Insanity is doing the same thing over and over again and expecting different results”

Of course that is true. But, more importantly, how do we stop doing the same …

You ever feel like your employees just don’t get it? Like it just seems they don’t understand why you want or need things done a certain way, or why certain things cannot be done in a particular fash…

With costs going up like crazy right now, many business owners have figured out that they need to increase revenue. But there are many way to go about this, and sifting through all the possibilities …

Before our business can thrive, it must be stable. To achieve stability, we must eliminate or mitigate risks - to the degree possible.

So how do we do that? Tune in to find out!

Many business owners ar…

How can you speak about - or teach your sales and/or service professionals to speak about - providing your customers a solution in a way that really addresses the customers' needs, and is compelling?

…

Some people in your life are going to say things which can support your existing negative thoughts about your ability to achieve success, or your worthiness of finding success.

Why does this happen, a…

There are basically four types of conflict resolution. Which one does your company's culture embrace?

Also, if you're looking for more in depth, comprehensive information on the topics we cover in thi…

One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and …