Service Industry Success
Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.
- Update frequency
- every 7 days
- Average duration
- 20 minutes
- Episodes
- 200
- Years Active
- 2021 - 2025
200. Revamping or Starting Your Business Development Plan, Part Five
Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?
Whether you are just getting started or going through an ove…
199. Starting or Revamping a Business Development Plan, Part Four
Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?
Whether you are just getting started or going through an ove…
198. Starting or Revamping your B2B Business Development Plan, Part Three
Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?
Whether you are just getting started or going through an ove…
197. Revamping or Starting a B2B Business Development Plan, Part Two
Is it time to boost your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?
Whether you are just getting started or going through an ove…
196. Revamping or Starting a B2B Business Development Plan
Is it time to kick start or jump start your company’s revenue by going after commercial customers or getting your B2B Business Development plan back on track?
Whether you are just getting started or g…
195. The Three Types of Obstacles Business Owners Must be Able to Identify and Overcome
Chasing our dreams and building a business has many obstacles.
Many of those obstacles can be put into three distinct categories.
This week, we’ll identify what those categories are, and how to overcom…
194. Leadership Development, Part Five
Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.
This is part five of a five-part series on how to dev…
193. Leadership Development, Part Four
Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.
This is part four of a five-part series on how to dev…
192. Leadership Development, Part Three
Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.
This is part three of a five-part series on how to de…
191. A Good Second Step For Developing Leaders
Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.
This is part two of a five-part series on how to deve…
190. A Good First Step For Developing Leaders
Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.
This is part one of a five-part series on how to deve…
189. My Only Two Criteria for Keeping and Employee
It’s painful to have an employee we are on the fence about.
The decision we make about whether or not to keep them impacts a wide range or areas.
And there are serious consequences to getting this righ…
188. Verifying and Getting Buy-In About What Our Customers Really Want
Gaining true understanding of what our customers really want, not just what they need, can be hard – especially in the beginning.
Then, once we do know what they truly want, getting our team to focus …
187. A Case Study on Focusing on the Wrong Kind of Revenue
Signs of economic weakness are now consistently showing up.
This is going to require many of us to make difficult decisions, especially about the kinds of revenue we are going to focus on.
This week, I…
186. Appreciation, Motivation, and Compensation
The root cause of many problems we have with employees is not about how well they execute or perform their daily tasks
It’s more often about them taking responsibility for seeing through a desired out…
185. Establishing Your Training Meeting Routine
Knowing what a "successful" meeting looks like is hard for people who don't have a history of holding or participating in meetings they would consider worth the investment.
In this episode, I cover th…
184. Training Guidelines, Tips, and Suggestions - Part Six
Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.
Getting it right can make a massive positive impact on our business.
And…
183. Training Guidelines, Tips, and Suggestions - Part Five
Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.
Getting it right can make a massive positive impact on our business.
And…
182. Training Guidelines, Tips, and Suggestions - Part Four
Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.
Getting it right can make a massive positive impact on our business.
And…
181. Training Guidelines, Tips, and Suggestions - Part Three
Training is crucial for performance, improvement, and consistency. It’s also one of the most expensive investments we will make.
Getting it right can make a massive positive impact on our business.
And…