Dental Drills Bits

When does a day need to be saved?

When you’re not meeting your daily goals (which you should set daily goals). You can determine if you’re reaching your goal or not by mid-day. If you notice around t…

In this episode we take on questions that you (our listeners) have for us! 

We answer these specific questions:

Is your A/R out of order?! Have you ever overcharged a patient for treatment, perhaps their insurance company covered for more than what was initially stated, so now your patient has credit? What do …

Confirming patients for their appointment is one of the most important things your front office can do. It’s not an afterthought and it’s definitely not something you just call and wing. You need a r…

The hardest part of practice ownership is the relationships, the people in our practice. In this episode Sandy helps us to understand and know how we can master these relationships.

There’s a few bas…

Sometimes new practice owners want to outsource insurance verification, billing, phones, and more… but is it really necessary?

In this episode Sandy Pardue lets us know the exact math and patients yo…

What if you are extremely fed up with an employee and you’re thinking “that’s it! I’m going to fire this person”. How should you do it? When is the best time and day to do this? Who should be there? …

If you’re not feeling the effects of inflation now, you will be in a couple of months! Save this episode because it will teach you how to “inflation proof” your practice!

Sandy Pardue lets us know ab…

The reason most treatment plans fail is because we ignore objections

In this episode Sandy breaks down for us the 7 most common objections patients will give you and your team for not accepting treat…

If you have had bad experiences with bonuses, that's probably because you or whoever implemented it, has put in the wrong type of bonuses for your team.

In this episode Sandy lets us know the best ki…

Does this sound familiar:

“We’ve had a lot of cancellations and I don’t want to pay my hygienist during down time”

Some of you may lean towards doing this. In fact, the hygienist may HATE this so you…

Are you wasting your marketing dollars? Let’s face it, you are if you are either missing phone calls or letting new patient opportunities go through the phone.

In this episode Sandy lets you know exa…

Cross training can be beneficial… but only for a short, and we mean a very short period of time. There are about 6 major cons that cross training will produce in your practice. However, if you MUST c…

When we have no specific departments and roles than we have less accountability (almost none) and that creates a ton of inefficiencies. You don’t just want to throw up anyone at the front and hope yo…

If you're not even aware of your treatment closing percentages... then that's the first thing you need to know TODAY!

Sandy Pardue breaks down the whole process on how we can get more "YES" from our …

Why does embezzlement happen and how does it begin? Most importantly, how can we catch it early or even prevent it from ever happening?!

In this episode Sandy breaks down the steps and systems we nee…

Do you feel like your best efforts are being undermined?  Do yu have someone in your team who is always going to you and complaining about others, pushing back on changes, procrastinating or coming u…

Revenue - Expenses = PROFITS!

Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money tha…

Staff meetings should be an orderly, productive, and uplifting meeting. One of the ultimate goals with every meeting is to have unity.

Sandy Pardue breaks down exactly how our staff meetings should g…

No one loves being a micromanager.

In this episode Sandy Pardue breaks down exactly why someone starts micromanaging, 4 action steps you must take today to stop the micromanaging process, and how to …