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Dental Drills Bits - Podcast

Dental Drills Bits

Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years.

Enjoy the fun, laid-back vibe as things get real.

Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of “hands-on” experience.

Management Education Business Training
Update frequency
every 7 days
Average duration
26 minutes
Episodes
228
Years Active
2017 - 2025
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One-on-Ones Part 2: Keeping Your Dental Team Aligned & Engaged

One-on-Ones Part 2: Keeping Your Dental Team Aligned & Engaged

Episode Summary: This week, Sandy is fresh off an energizing Front Desk Pro seminar in Burbank, California—and she’s bringing the heat! Dana and Sandy dive deep into a topic that every dental practic…

00:29:11  |   Tue 08 Apr 2025
One-on-Ones: Keeping Your Dental Team Aligned & Engaged

One-on-Ones: Keeping Your Dental Team Aligned & Engaged

Want to retain great employees and build a team that runs like a dream? It all starts with one-on-one conversations that count. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury s…

00:23:28  |   Mon 31 Mar 2025
The Hygiene Appointment Fix

The Hygiene Appointment Fix

Is your hygiene schedule disappearing before your eyes? You’re not imagining it! No-shows, last-minute cancellations, and poor confirmation strategies can leave your hygiene team scrambling and your …

00:21:53  |   Mon 24 Mar 2025
Ring, Ring! Mastering the First Impression – Live Call Analysis

Ring, Ring! Mastering the First Impression – Live Call Analysis

📢 Episode Title: "Ring, Ring! Mastering the First Impression – Live Call Analysis"

🎙 Episode Description

What happens when a potential patient calls your dental office? That first impression can make…

00:22:09  |   Mon 17 Mar 2025
Too Sick to Work? Managing the Unexpected Absentee

Too Sick to Work? Managing the Unexpected Absentee

Episode Description

Unexpected call-outs can throw your dental practice into chaos—but they don’t have to! In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down how …

00:20:41  |   Mon 10 Mar 2025
Interviewing for the Right Hire

Interviewing for the Right Hire

Hiring is one thing—but the interview process is where you make or break your chances of getting the right person. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share expert s…

00:27:32  |   Mon 03 Mar 2025
Finding the Right Candidate

Finding the Right Candidate

Finding the Right Candidate

Hiring the right person for your dental practice can feel like searching for a unicorn—but it doesn’t have to be! In this episode of Dental Drill Bits, Sandy Pardue and Da…

00:20:49  |   Mon 24 Feb 2025
Front Desk Chaos to Clarity

Front Desk Chaos to Clarity

Front Desk Chaos to Clarity Episode Description:

In this episode of The Dental Drill Bits Podcast, Sandy and Dana tackle one of the biggest front desk challenges in dental practices—how to maintain c…

00:21:04  |   Mon 17 Feb 2025
Do You Really Need an Office Manager?

Do You Really Need an Office Manager?

Episode Title: Do You Really Need an Office Manager? Episode Description:

In this episode of The Dental Drill Bits Podcast, Sandy and Dana tackle one of the most common dilemmas for dental practice o…

00:27:05  |   Mon 10 Feb 2025
Mastering Onboarding for a Thriving Dental Practice

Mastering Onboarding for a Thriving Dental Practice

Episode Title: Mastering Onboarding for a Thriving Dental Practice

Episode Description:

In this episode of The Dental Drill Bits Podcast, Sandy and Dana dive into the make-or-break process of onboard…

00:23:23  |   Mon 03 Feb 2025
Wasted Time, Open Time, and Maximizing Your Schedule

Wasted Time, Open Time, and Maximizing Your Schedule

Episode Title: Wasted Time, Open Time, and Maximizing Your Schedule

Episode Description: Welcome to another exciting episode of Dental Drill Bits! This week, Sandy Pardue is joined by a very special …

00:20:09  |   Mon 27 Jan 2025
Rerun Gold: How to Handle Unauthorized Overtime with Your Employees

Rerun Gold: How to Handle Unauthorized Overtime with Your Employees

This is a question Sandy Pardue gets quite often in her events, so we decided to cover it here!

Here are a couple things you want to do:

You need a time clock software. (Sandy recommends a software)

00:17:13  |   Wed 22 Jan 2025
A to Z Job Duties of a Dynamic Manager: Office Manager Essentials Part 2

A to Z Job Duties of a Dynamic Manager: Office Manager Essentials Part 2

Wondering how to ease the burden and stress off yourself as the doctor?

In this week's rerun episode of Dental Drill Bits, Michael and Sandy are exploring the universe of responsibilities that come w…

00:28:18  |   Wed 08 Jan 2025
What Makes an Effective Office Manager in Your Practice? Office Manager Essentials Part 1

What Makes an Effective Office Manager in Your Practice? Office Manager Essentials Part 1

In this rerun episode of Dental Drill Bits, Sandy and Michael delve headfirst into the crucial role of an office manager in your dental practice. Listen as they unlock the job description of a succes…

00:29:09  |   Wed 01 Jan 2025
Personal Touch vs. Automation: Winning Patient Retention

Personal Touch vs. Automation: Winning Patient Retention

Are you struggling with patient no-shows that disrupt your dental practice’s schedule?

In this rerun episode of Dental Drill Bits, Sandy and Michael dive deep into practical strategies to minimize ca…

00:27:04  |   Wed 25 Dec 2024
Creating Strong Vendor Relationships

Creating Strong Vendor Relationships

In this episode of Dental Drill Bits, we're exploring the dynamics of a healthy vendor-client relationship as Sandy delves into an inspiring conversation with Megan Lohman from Plan Forward. Together…

00:28:21  |   Wed 18 Dec 2024
Overcoming Team Obstacles: Boosting Morale in Dental Teams

Overcoming Team Obstacles: Boosting Morale in Dental Teams

Managing a successful dental practice often hinges on the seamless collaboration and communication of its team.

In this episode, Michael and Sandy explore the vital elements of effective team managem…

00:21:21  |   Wed 11 Dec 2024
Navigate No-Shows: Proven Scheduling Techniques You Need

Navigate No-Shows: Proven Scheduling Techniques You Need

Are broken appointments disrupting the flow of your dental practice and impacting your bottom line?

In this episode of Dental Drill Bits, Michael and Sandy dive deep into a chronic challenge faced by…

00:29:41  |   Wed 04 Dec 2024
From Hesitant to Yes: Strategies for Better Treatment Acceptance

From Hesitant to Yes: Strategies for Better Treatment Acceptance

Is your practice struggling with low treatment acceptance rates?

Tune in to this enlightening episode of the Dental Drill Bits podcast, where Michael and Sandy unravel proven strategies to help you t…

00:26:06  |   Wed 27 Nov 2024
Marketing and Sales in Dentistry: What Should I Focus On for 2025?

Marketing and Sales in Dentistry: What Should I Focus On for 2025?

Are you equipped to transform your dental practice from good to great as 2025 draws near? In this episode, Michael, Sandy, and Ali embark on a dynamic discussion about the evolving landscape of denta…

00:34:04  |   Wed 20 Nov 2024
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