Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years.
Enjoy the fun, laid-back vibe as things get real.
Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of “hands-on” experience.
Imagine transforming potential inquiries into loyal patient relationships with just a phone call. In this episode, Michael and Sandy dive deep into mastering effective phone communication for dental …
Does the truth always prevail when rumors run rampant in the dental community? In this eye-opening episode, Michael and Sandy confront the damaging effects of rumors and misinformation that pervade t…
Is gossip silently drilling holes in your dental practice, eroding trust and harmony?
In this episode of Dental Drill Bits, Michael and Sandy embark on a candid exploration of gossip within dental of…
Have you ever wondered why some practices struggle with last-minute cancellations while others maintain a steady flow of happy patients? In this part 2 of the Productivity Killers in Dentistry Unveil…
Imagine transforming the daily chaos in your practice into a streamlined and efficient operation. In this episode of Dental Drill Bits, Michael and Sandy tackle some of the most disruptive productivi…
Should you have working interviews? In this episode of Dental Drill Bits, Michael and Sandy unravel the complexities of hiring processes in dental practices that often fly under the radar. They take …
Puzzled by a sudden slowdown in your practice after a period of steady growth? In this episode of Dental Drill Bits, Michael and Sandy tackle this very dilemma, driven by a listener's concern about a…
Imagine turning your practice into a thriving hub by simply tweaking your bonus structures for your office manager. This episode of Dental Drill Bits delves into the nuances of crafting successful bo…
How can you master the art of insurance collections and minimize outstanding claims? In today's episode, Michael and Sandy dive deep into the essentials of managing insurance collections with expert …
In this episode, Sandy dives deep into the myriad benefits of dental membership plans, revealing how they are game-changers for increasing patient loyalty and cutting the ties from heavy reliance on …
Are your ready to tackle the fourth quarter crunch and boost productivity in your practice? Join Michael and Sandy on this high-impact episode of Dental Drill Bits as they break down transformative s…
What happens when you appoint someone an office manager without proper training? In today's rerun episode Michael and Sandy dive deep into this critical issue afflicting many dental practices. They e…
How can YOUR practice stand out in the crowded online space? In this episode, Michael, Sandy, and Ali dive into proven strategies for enhancing your practice's online presence. Joined by Ali from Doc…
Are you unsure about how consulting might help your dental practice? In this episode, Michael and Sandy dive deep into the transformative power of consulting versus coaching in the dental world. They…
What pitfalls are most common in dental practices? In this episode, Michael and Sandy unpack the challenges and strategies that can make all the difference. From mastering efficient systems to ensuri…
How can your practice ensure a seamless and enjoyable patient experience from start to finish? In this episode, Michael and Sandy delve into the critical role of effective communication and smooth ha…
Are you ready to discover the wake-up calls that can transform your leadership style and elevate your team’s performance? In this episode of Dental Drill Bits, Michael and Sandy delve into crucial le…
Are staff meetings in your practice driving productivity or just wasting time? In this episode, Michael and Sandy dive deep into the art and science of effective staff meetings, unearthing the transf…
Ever wonder why patients often decline treatment and how you can address these objections effectively? In this episode, Michael and Sandy dive deep into the top three most common excuses patients giv…
Are you struggling to streamline your practice’s front office operations while juggling departments, patients, and metrics? In this episode, Michael and Sandy delve into the essentials of managing a …