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CXChronicles Podcast - Podcast

CXChronicles Podcast

Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!

CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. 

CXC is constantly focusing on how we can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @CXChronicles.

Sales Business Entrepreneurship Management Marketing Entrepreneur Startup
Update frequency
every 9 days
Average duration
36 minutes
Episodes
251
Years Active
2018 - 2025
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CXChronicles Podcast Episode 124 with Nate Brown, Chief Experience Officer at Officium Labs

CXChronicles Podcast Episode 124 with Nate Brown, Chief Experience Officer at Officium Labs

In episode #124 of The CXChronicles Podcast we welcomed Nate Brown, Chief Customer Officer at Officium Labs based in San Mateo, CA. 

Officium is Latin for service. Officium Labs believes in service—a…

00:41:06  |   Wed 02 Jun 2021
CXChronicles Podcast Episode 123 with Lee Roquet, Chief Customer Officer at Yellowfin

CXChronicles Podcast Episode 123 with Lee Roquet, Chief Customer Officer at Yellowfin

In episode #123 of The CXChronicles Podcast we welcomed Lee Roquet, Chief Customer Officer at Yellowfin based in Melbourne, Australia & offices across the world. 

Yellowfin is a global Business Intel…

00:45:53  |   Tue 25 May 2021
CXChronicles Podcast Episode 122 with Chris Hull, Chief Product Officer at Otus

CXChronicles Podcast Episode 122 with Chris Hull, Chief Product Officer at Otus

In episode #122 of The CXChronicles Podcast we welcomed Chris Hull, Chief Product Officer at Otus in Chicago, IL.

The all-in-one K-12 learning platform to teach, grade, analyze, and plan.

With Learnin…

00:46:55  |   Tue 18 May 2021
CXChronicles Podcast Episode 121 with Brandon Dufour, CEO The Next Street

CXChronicles Podcast Episode 121 with Brandon Dufour, CEO The Next Street

In episode #121 of The CXChronicles Podcast we welcomed Brandon Dufour, CEO at The Next Street based in Watertown, CT.

Getting  a driver's license is a big deal. It shouldn't be a big hassle. The Next…

00:43:35  |   Mon 10 May 2021
CXChronicles Podcast Episode 120 with Paul Rutter Cruise & Entertainment Director @ Royal Caribbean

CXChronicles Podcast Episode 120 with Paul Rutter Cruise & Entertainment Director @ Royal Caribbean

In episode #120 of The CXChronicles Podcast we welcomed Paul Rutter, Founder & CEO of Smooth Sailing Communication & Cruise & Entertainment Director at Royal Caribbean, one of the world's largest cru…

00:34:09  |   Wed 05 May 2021
CXChronicles Podcast Episode 119 with Dr. Daryl Connolly, MD

CXChronicles Podcast Episode 119 with Dr. Daryl Connolly, MD

In episode #119 of The CXChronicles Podcast we welcomed Dr. Daryl Connolly, MD working as a Pulmonologist at the Geisinger Wyoming Valley Medical Center based in Wilkes-Barre, PA.

Dr. Connolly is a bo…

00:41:39  |   Wed 28 Apr 2021
CXChronicles Podcast Episode 118 Armen Petrosian, Co-Founder & CMO at DISQO

CXChronicles Podcast Episode 118 Armen Petrosian, Co-Founder & CMO at DISQO

In episode #118 of The CXChronicles Podcast we welcomed Armen Petrosian, Co-Founder & CMO at DISQO in Los Angelas, CA.

DISQO was founded in 2014 by a team with deep roots in technology and analytics.…

00:29:48  |   Thu 15 Apr 2021
CXChronicles Podcast Episode 117 Max Gladysh Co-Founder BotsCrew

CXChronicles Podcast Episode 117 Max Gladysh Co-Founder BotsCrew

In episode #117 of The CXChronicles Podcast we welcomed Max Gladysh, the Managing Director and Co-Founder of BotsCrew in Ukraine.

In 2016, Max  started BotsCrew with one simple goal - create successf…

00:26:48  |   Tue 06 Apr 2021
CXChronicles Podcast Episode 116 with Chris Thomas, Short-Term Real Estate Expert

CXChronicles Podcast Episode 116 with Chris Thomas, Short-Term Real Estate Expert

In episode #116 of The CXChronicles Podcast we welcomed Chris Thomas, a short-term real estate investor and Airbnb guest & host experience expert based out of San Diego, CA.

Chris Thomas spends a subs…

00:39:25  |   Mon 29 Mar 2021
CXChronicles Podcast Episode 115 with Jim Coleman, Co-Founder at xFusion

CXChronicles Podcast Episode 115 with Jim Coleman, Co-Founder at xFusion

In episode #115 of The CXChronicles Podcast we welcomed Jim Coleman, Co-Founder of xFusion in Boulder, CO.

xFusion provides tier 1 and tier 2 customer support, customer success, and back-office proce…

00:33:22  |   Mon 15 Mar 2021
CXChronicles Podcast Episode 114 with Jake Sorofman & Ross G D. Fulton

CXChronicles Podcast Episode 114 with Jake Sorofman & Ross G D. Fulton

In episode #114 of The CXChronicles Podcast we welcomed Jake Sorofman, President of MetaCX based out of Indianpolis, IN and Ross G D. Fulton Founder and CEO of Valuize based out of Vancouver, Canada.…

00:30:45  |   Wed 03 Mar 2021
CXChronicles Podcast Episode 113 with Kevin Richman from Column

CXChronicles Podcast Episode 113 with Kevin Richman from Column

In episode #113 of The CXChronicles Podcast we welcomed Kevin Richman, Head of Customer Experience at Column in Washington, D.C.

In this episode, Adrian and Kevin have an incredible discussion about …

00:36:54  |   Thu 25 Feb 2021
CXChronicles Podcast Episode 112 Klaus-M. Schremser Building Growth at Usersnap

CXChronicles Podcast Episode 112 Klaus-M. Schremser Building Growth at Usersnap

In this episode #112 of The CXChronicles Podcast we had the pleasure of chatting with Klaus-M. Schremser from Usersnap about Growth, CX, and what it takes to build, scale and sell a company.

Klaus is…

00:37:20  |   Wed 10 Feb 2021
CXChronicles Podcast Episode 111 Aaron Scott Young, Chairman of Laughlin Associates, Inc.

CXChronicles Podcast Episode 111 Aaron Scott Young, Chairman of Laughlin Associates, Inc.

In episode #111 of The CXChronicles Podcast we welcomed Aaron Scott Young, Chairman of Laughlin Associates,  Inc. &  Founder of The Unshackled Owner.

As a serial entrepreneur, Aaron has been involved…

00:36:39  |   Thu 28 Jan 2021
CXChronicles Podcast Episode 110 with Nicole Garberg VP of CX at Engine

CXChronicles Podcast Episode 110 with Nicole Garberg VP of CX at Engine

In episode #110 of The CXChronicles Podcast we welcomed Nicole Garberg, VP of CX at Engine based in the Minneapolis-St.Paul area. 

Engine is a new kind of data-driven marketing solutions company. Powe…

00:38:50  |   Tue 19 Jan 2021
CXChronicles Podcast 109 Doug Miller, CEO of Brightworks Group

CXChronicles Podcast 109 Doug Miller, CEO of Brightworks Group

Listen to episode #109 of The CXChronicles Podcast with Doug Miller, CEO of Brightworks Group from Indianapolis, IN. 

Doug brings over 30+ years of technology and team building experience into this ep…

00:39:30  |   Mon 11 Jan 2021
CXChronicles Podcast Episode 108 with Oliver Ginsburg Head of Customer Experience at Public

CXChronicles Podcast Episode 108 with Oliver Ginsburg Head of Customer Experience at Public

In this episode of The CXChronicles Podcast we welcomed Oliver Ginsburg, Head of Customer Experience @ Public in New York City. 

Public.com is the social investing network where members can own fracti…

00:34:43  |   Mon 04 Jan 2021
CXChronicles Podcast Episode 107 with Tom Ottaiano CEO of Today's Business

CXChronicles Podcast Episode 107 with Tom Ottaiano CEO of Today's Business

In this episode of the CXChronicles Podcast Episode #107 we welcomed Tom Ottaiano, CEO of Today's Business in New Jersey! 

Today's Business is a digital marketing agency managing multi-channel campaig…

00:33:05  |   Mon 21 Dec 2020
CXChronicles Podcast Episode 106 with Mark Victor Hansen & Crystal Dwyer Hansen

CXChronicles Podcast Episode 106 with Mark Victor Hansen & Crystal Dwyer Hansen

In this episode of The CXChronicles Podcast #106 we welcomed Mark Victor Hansen & Crystal Dwyer Hansen to talk with the CXNation.

Mark Victor Hansen is is an American inspirational and motivational s…

00:28:29  |   Mon 14 Dec 2020
CXChronicles Podcast Episode 105 with Saksham Sharda CIO at Outgrow

CXChronicles Podcast Episode 105 with Saksham Sharda CIO at Outgrow

In episode #105 of The CXChronicles Podcast we welcomed Saksham Sharda, CIO at Outgrow in New York City. 

Outgrow helps you create beautiful, interactive calculators, quizzes, recommendations, polls, …

00:33:23  |   Tue 08 Dec 2020
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