CXChronicles Podcast
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!
CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders.
CXC is constantly focusing on how we can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @CXChronicles.
- Update frequency
- every 9 days
- Average duration
- 36 minutes
- Episodes
- 251
- Years Active
- 2018 - 2025
CXChronicles Podcast Episode 24 -- CX Weekly Update -- Top 20 Customer Review Sites
Check out our list of the best product review websites for B2B and B2C companies. Keep in mind that every industry has niche sites, too. For instance, those in the restaurant industry may want to be …
00:04:59 |
Fri 11 May 2018
CXChronicles Podcast Episode 23 -- CX Weekly Update -- Design Thinking's impact on CX
In this episode Adrian talks about a recent Forbes article that talks about great Customer Experience is a combination of design thinking and agile marketing.
C…
00:10:40 |
Mon 07 May 2018
CXChronicles Podcast Episode 22 -- Steven Carleton, Founder of Customer Matters & former CX Executive at Ebay
In this episode Adrian speaks to Steven Carleton, Founder of Customer Matters & former CX Executive at Ebay. Steven and Adrian talk about his personal customer experience journey and shares insights …
00:38:24 |
Thu 26 Apr 2018
CXChronicles Podcast Episode 21 -- 4 CX Myths Holding Your Business Back!
In this episode Adrian dives into 4 CX Myths Holding Your Business Back.
Contact CXChronicles Today
- Tweet us @cxchronicles
- Check out our Instagram @cxchronicle…
00:08:16 |
Wed 25 Apr 2018
CXChronicles Podcast Episode 20 -- Matthew Friedman, Head of Customer Experience @ Cleanly
In this episode Adrian speaks with Matthew Friedman, Head of Customer Experience at Cleanly in NYC. Matthew and Adrian talk all things CX-related and Matthew tells his personal story of managing and …
00:34:52 |
Mon 23 Apr 2018
CXChronicles Podcast Episode 19 -- Connor Gillivan from FreeeUp talks CX!
In this episode Adrian speaks with Connor Gillivan, CMO @ FreeeUp in Denver, CO. Connor chats with CXChronicles about how he's built his business, how he thinks about customers and tells his personal…
00:27:01 |
Thu 19 Apr 2018
CX Chronicles Podcast Episode 18 -- Top 10 Signs its time to invest in CX technology
In this episode we review the latest report from Churn Zero about how you know its time to invest in customer experience and service technology.
Contact CXChron…
00:10:21 |
Wed 18 Apr 2018
CXChronicles Podcast Episode 17 -- with Laura Marciano Head of Customer Experience Live at Vimeo
In this episode of CXChronicles Podcast we talk with Laura Marciano, Head of Customer Experience, Live at Vimeo. Laura chats with Adrian about the 4 CX Pillars to success and her personal customer ex…
00:22:50 |
Fri 13 Apr 2018
CXChronicles Podcast Episode 16 -- with Mac Hansen former tech-giant Head of CX
In this episode we talk with Mac Hansen, former head of Customer Experience at a software tech-giant that hails from the Redmond, WA area. Mac dives into his experiences leading the customer experien…
00:31:13 |
Fri 06 Apr 2018
CXChronicles Podcast Episode 15 Operation CXC Reboot -- calling all CX Leaders!
Adrian discusses the need for finding CX and CS leaders interesting in coming on the show and talking about their personal stories and experiences working in customer experience and service.
00:11:30 |
Wed 28 Mar 2018
CXChronicles Podcast Episode 14 -- with Bryan Mecozzi founder of Black Iron Bystro
In this episode we talk with Bryan Mecozzi -- founder and head chef of Black Iron Bystro.
Contact CXChronicles Today
- Tweet us @cxchronicles
- Check out our Insta…
00:09:51 |
Tue 27 Mar 2018
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