Customers First Podcast

Join Tacey and her Special Guest Podcast Host of Purpose and Pixie Dust, Entrepreneur and Womens Business Coach, Lindsay Dollinger.

Lindsay shares her strategies to get 5 hours back into your week. F…

Join Tacey and her special guest, Disney Expert, Author, Speaker, Podcaster & Host of WDWRadio, Lou Mongello.

Today's topic is: "Disney Magic Can Live In Your Business Too."

I could not think of anot…

Join Tacey and her special guest, Speaker, Business Owner, Coach & Owner of Simplifying Entrepreneurship, Pete Mohr.

Today's topic is: "The Customer Must Be At The Core."

Pete discusses how your busi…

Join Tacey and her special guest, Author and Creativity-Awareness Educator Michaell Magrutsche, as they discuss "How to Humanize Customer Experience Through Creativity."

Through years of research, Mi…

Join Tacey and her special guests, Partners at the personal branding firm, BrandFace, Tonya Eberhart & Michael Carr, as they discuss this week's topic of "People Don't Do Business With A Logo."

Brand…

Join Tacey and her special guest, Anthony Coppedge, as they discuss this week's topic of "Fail Often, Be Agile & Transform Culture."

 Anthony shares the importance of Business Agility and OKRs to tra…

Join Tacey and her special guest, Coach, Speaker, Author and Alchemist for exponential personal growth and founder of "Your Ultimate Life," Kellan Fluckiger, as they discuss "Leadership with Authen…

Join Tacey and her special guest, Communication Coach & Owner of MasterTalk, Brenden Kumarasamy, as they discuss "How to Ask Powerful Questions to Focus on the Customer."

Brenden shares his journey &…

Join Tacey and her special guest, Customer Satisfaction Leader and HR Professional Beverly Hathorn, as they discuss "Impacts of Poor Customer Experience on Business."

Beverly walks us through how she…

Join Tacey and her special guest, Author, Speaker and CEO of CX Journey Inc., Annette Franz, as they discuss "The Building Blocks of a Customer Experience Strategy."

Annette has nearly three decade…

Join Tacey on this Solo Episode 

Grab a Cup of Tea, and Let's Catch Up!

It's been a few weeks since Tacey checked in; she catches you up on all the great conversations she's had since you last met.

Join Tacey and her special guest, Founder & CEO of Lone Fir Creative, Tyler Pigott, as they discuss "Building a Company Culture that Puts the Customer First."

They delve into the importance of look…

Join Tacey and her special guest, CEO of the Appreciation Advocate, Steve Buzogany, as they experience how not to poison your best customer relations through appreciation.

Steve believes in this conc…

Join Tacey and her Special Guest Life-Long Entrepreneur Drake Scifers discuss their thoughts on Customer Experience being Everything!

Drake goes into how he discovered that they were many businesses …

Join Tacey and special guest, Customers First alum, PR  Expert Amy Kehs as they discuss the important of clear, concise and consistent messaging across the board. 

They delve into the importance of r…

Brand Relaunches, Refreshes and How It's More Than Your Logo.

With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans

Tacey and Keith talk about what makes a brand choose to refresh …

The last couple of years have brought about some amazing changes for all of us. Customers First has as well.

“I recently relocated to the Halifax area to fulfill a promise I made to my late father. …

Join Tacey and her Special Guest,

Facilitator & Certified Life Coach for Leaders, Angie Robinson.

Today's Topic: Creating Your Word Story.

Angie and I discuss how we utilize choosing a word to guide …

Join Tacey and her Special Guest,

Author of Crushing the Competition with Service, Hank Ebeling.

Today's Topic: The Importance of Excellence in Customer Service.

There is so much competition out t…

Join Tacey and her Special Guest : Keith Lee.

Creator of the "Make You Happy" Management System

Today's Topic: Everyone's Primary Job IS Customer Service.

Timestamp: 00:50: Keith’s Story

Timestam…