Customers First Podcast
The Customers First Podcast with host Tacey Atkinson.
Here we engage in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.
Thank you for tuning in, becoming Magic Makers, and I look forward to us sitting down to more valuable conversations in the future.
Remember.....
Customer-Centric Cultures Create Magical Customer Experiences.
Go Spread the Magic!
- Update frequency
- every 7 days
- Average duration
- 32 minutes
- Episodes
- 225
- Years Active
- 2021 - 2025
Creating Super Fans with Special Guest Brittany Hodak
Join Tacey and her Special Guest, Brittany Hodak: Author and Keynote Speaker
Today's Topic: Creating Super Fans.
Timestamp: 01:05: Brittany’s Story
Timestamp: 07:18: Why We Need Super Fans
Timestam…
Teaching Google Who We Are & What We Do with Special Guest Jason Barnard, "The Brand SERP Guy"
Join Tacey and her Special Guest Jason Barnard, "The Brand SERP Guy".
Today's Topic: Teaching Google Who We Are & What We Do.
Timestamp: 01:46: What is Search Optimization and how to best use it.
T…
Captivating and Transforming Others with Special Guest Peter George
New Podcast Episode Dropped Today!
Join Tacey and her Special Guest: Author, Speaker & Public Speaking Coach: Peter George.
Today's Topic: Captivating & Transforming Others.
Timestamp: 01:01: P…
Importance of Change & Evolution in Your Business with Special Guest Crystal Steers, Founder of The Chasing Happiness Empire
Join Tacey and her Special Guest Crystal Steers, Founder of The Chasing Happiness Empire.
Today's Topic: Importance of Change & Evolution in Your Business.
Timestamp: 02:16: Crystal's Journey
Tim…
Product Placement and It's Effect on the Customer Experience. Special Guest Dominic Artzrouni
Join Tacey and her special guest , Dominic Artzrouni, Founder & Director of Concave Brand Tracking.
Today's Topic: Product Placement and It's Effect on the Customer Experience.
Timestamp: 01:05: Do…
Transforming Business Through the Power of People, with Special Guest Samantha Irwin
Join Tacey and her special guest , Samantha Irwin: Owner of Kaizen Coaching & Consulting.
Today's Topic: Transforming Business Through the Power of People
Timestamp: 3:27: Building a Passionate Tea…
STEM Education and the Leaders of Tomorrow with Special Guest Dave Tarnoff
Join Tacey and her special guest , Dave Tarnoff
Dave is an Associate Professor, Textbook Author and YouTube Guru.
Today's Topic: STEM Education and the Leaders of Tomorrow.
Timestamp: 13:50: AI & C…
Nimble Leadership = Strong Cultures with Special Guest Marty Strong
Tacey is joined by her special guest , Marty Strong. Marty is an entrepreneur, author, speaker and former Navy SEAL.
Today's Topic: Nimble Leadership + Strong Cultures
Timestamp: 07:28: Navy SEAL L…
Management vs Leadership: with Special Guest Rich Levene
Join Tacey and her special guest , Rich Levene, Founder of Dignity Leadership & Consulting and with his degree in Leadership & Change Management has been driving changes in leadership practices for o…
Brand Love & Why it's Important to Your Business with Special Guest Dr. Aaron Ahuvia
Join Tacey and her special guest , Dr. Aaron Ahuvia Ph.D. : Professor of Marketing and Research Psychologist & Author of Brand Love: The things we love & how our passions connect us and make us who w…
Customer Relationship & Repair with Special Guest Lynn Whitbeck
Join Tacey and her special guest , Lynn Whitbeck: Founder and CEO of Petite2Queen as they discuss Customer Relationships & Repair.
Timestamp: 05:26: Emotional Repair
Timestamp: 08:46: 80/20 Rule
Time…
Culture That Rocks with Special Guest Jim Knight
Join Tacey and her Special Guest Speaker and Author of Culture that Rocks! Jim Knight discussing How to have a Culture that Rocks!
Timestamp: 01:21: Jim’s Story
Timestamp: 11:24: Is your brand tattoo…
How to Lead Teams Where Everyone Wins: with Special Guest Tony Chatman
Join Tacey and her special guest Tony Chatman as they discuss How to Lead Teams Where Everyone Wins!
Timestamp: 04:39: What a Force Multiplier Does
Timestamp: 08:36: Healthy Workplaces
Timestamp: 2…
Leading a Heart-based Culture with Special Guest Wade Thomas
Join Tacey and her special guest Wade Thomas as they discuss this week's topic: Leading a Heart-Based Culture.
Timestamp: 07:23: Benefits of a Heart-Based culture to the business
Timestamp: 12:28: Pu…
Dare to Dream: Creating an Innovative Culture.
Calming Upset People in 90 seconds or Less : Skills We All Need.
Join Tacey and her special guest Doug Noll: Topic: Calming Upset People in 90 seconds or Less : Skills We All Need.
Timestamp: 1:02: Doug's Story
Timestamp: 5:25: Science Behind the Practice
Time…
Customering: There Are No Markets, Only Customers.
New Episode Dropped!
Join Tacey and her special guest Joseph Pine II as they discuss Customering: why there are no markets, only customers.
Timestamp: 01:04: Joe's Story
Timestamp: 09:19: Unique Val…
The Challenges of Leading Todays Remote Teams .
Join Tacey and her special guest Dr. David Arrington as they discuss the keys to leading a remote team successfully.
Timestamp: 08:39: 7 Deadly Sins of Managing a Remote Team
Timestamp: 28:25: 6 Keys…
Creating a Community of Customers Experience Champions
Join Tacey and Global Customer Experience Guru, Jason Bradshaw as they discuss the importance of creating an entire community of customer experience champions.
Timestamp: 8:38: We can't do it alone.
…
This Week Tacey Answers Listeners Questions
Join Tacey this week for episode 62 (which is pretty cool I am doing solo when I was born in 1962, lol) I am answering listeners questions on my own this week.
Have questions you would like me to ans…