Customers First Podcast

Join Tacey And Roy Worley as they discuss the importance of the end user experience in the world of voice-over acting.

Timestamp: 00:57: Roy's Story

Timestamp: 18:07: Storytelling and evoking emotion…

Join Tacey and her Special Guest Scott Edwards as they discuss how Scott led a chain of comedy clubs to success by putting the customer experience at the forefront.

Timestamps: 07:31: The customer IS…

Join Tacey and her special guest: Podcaster, Author & Leadership Coach, Casey Wooley as they discuss "You're a Leader, Now What? A Guide to the First 100 Days!"

Timestamp:01:03: Casey's Story

Timesta…

Join Tacey and her guest: Jennifer Schoen from Keys to College as they discuss how she helps families and students navigate through the college application journey through trust.

Timestamp: 00:54: Ke…

Join Tacey and Customers First Regular: Amy Kehs Owner of Kehs Communication as they discuss "Creating Authentic Messaging That Sells"

Timestamp: 12:34: Consistency

Timestamp: 19:41: Metric Tracking

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Join Tacey & Her Special Guest: Founder and CEO of Journey to Grateful : Tim Bigonia,  as they discuss Customer Service, Compassion & Support during the Grief Process!

Timestamp: 01:01: Tim's Story

Join Tacey and her special guest: author, publisher and speaker: Russell Nohelty as they discuss How to grow both your audience and your mailing list from scratch.

Timestamp: 01:47: Russell's story

T…

Join Tacey Atkinson from Customers First and her returning special guest Business Coach and Consultant Angie Robinson as they discuss how to cultivate deeper business relations with your team and cus…

Join Tacey and this weeks special guest: Brittnee Belt, Owner of My Magical Disney Shopper, as they discuss the importance of sharping your business and community around the customers wants and needs…

ReBroadcast: From July 20th 2021

Today we are discussing How Kindness and Authenticity Wins Sales with Meg Leoni Director of Sales at DressUp.

Timestamp: 1:30:00: Throwing Kindness like Confetti

Time…

Rebroadcast: from June 8th, 2021

Today we are discussing how Educated Risk Can Keep You Moving Forward with Erin King from InspirED Education.

Timestamp: 2:15 Differences between an Educated Risk & C…

Rebroadcast: From June 1st 2021:

Today I'm joined by Lisa DiNoto Glassner of Core Memory Candles and the Castle Run. I've invited Lisa here to discuss the importance of the customer experience being …

Join Tacey as she welcomes Artist, Goldsmith, Author and Dreamatizer Delane as they discuss how to build a customer experience through their story.

Timestamp: 00:48: Delane's Journey

Timestamp: 10:56…

Join Tacey and her Special Guest Samantha Irwin Owner of Kaizen Coaching and Consulting as they discuss, "Simplifying Customer Journey Mapping"

Journey mapping doesn't have to be difficult. Samantha …

Join Tacey and her Special Guest Samantha Irwin Owner of Kaizen Coaching and Consulting as they discuss

"Supporting your team from hiring onward"

Timestamp: 02:22: Three mistakes to avoid when hiring…

Join Tacey and Special Guest Steve Anderson Owner of Third Eye Comics as we discuss: How they are superheroes in customer service.

Timestamp: 00:54: Steve's Story

Timestamp: 09:40: Risk is growth

Tim…

Join Tacey and her special guest Tammy Johnston from KSA Business as they discuss 8 Foundations Pieces to a Sustainable Business.

Timestamp:00:50: Tammy's Story

Timestamp:03:36: The 8 Foundational Pi…

Join Tacey and her special guest Cari Brunton from Red Bucket Events as they discuss ways to engage and inspire your event guests.

Timestamp: 00:55: Cari's Story

Timestamp: 02:50: Foundations to a Gr…

Join Tacey Atkinson from Customers First and her special guest Kathryn Roberts as they discuss different ways the customer journey effects the creative service provider.

Timestamp: 00:52: Kathryns' J…

New Episode Dropped Today!

Join Tacey & Her Special Guest Author, Speaker & Consultant, Marlita Hill. Topic: Brand Clarity To Best Serve Your Ideal Customers.

Timestamp: 00:54: Marlita's Story

Ti…