Customers First Podcast

Join Tacey and her special guest, Kyle McDowell; Kyle is an author, speaker, and leadership coach with nearly three decades of experience leading tens of thousands of employees at some of the bigge…

Join Tacey and her special guest, Melanie Jones, an art curator, Disney enthusiast, and Owner of Chapter Three Art and Disney Festival of the Arts expert, as they discuss this week's topic: "Festival…

Join Tacey and her special guest, Anne Donovan, as we discuss this week's topic: Employee Experience Impact on Businesses.  Ann shares her journey in the HR field and her passion for reducing turnove…

In this episode, Tacey Atkinson welcomes Nick Hutchison, the visionary force behind BookThinkers, to discuss the importance of reading and how it can serve our future selves. They begin by sharing th…

Join Tacey and special guest, Customers First alum, PR  Expert Amy Kehs as they discuss The Art of Authentic Messaging and Relationship Building through Experiences.

Amy is the owner of Kehs Communic…

Join Tacey and this week's special guest on the Customers First Podcast, Doug Thorpe, an accomplished executive coach and business advisor, for today's topic: "Building a Culture of Trust."

The epi…

I'm thrilled to share with you our latest episode of the Customer's First Podcast, where we had the incredible opportunity to dive deep into the power of having an anchoring word to guide your year a…

Welcome back, Magic Makers, to the Customer's First Podcast. I'm Tacey Atkinson, your host and customer experience curator. 

In this episode, we welcomed Natalie Doyle-Oldfield, holder of a Masters i…

In this episode of the Customers First Podcast, your host, Tacey Atkinson, welcomes Joel Klettke to the boardroom. Joel is the Founder of Case Study Buddy, a company that helps you share your custome…

In this episode of the Customers First Podcast, Tacey is joined by Eric Stone, founder of ClearPath Ventures and author of "Jumpstart Your Workplace Culture: A Roadmap for Igniting High Performance."…

In this episode of the Customers First Podcast, Dr. Andy Neillie joins Tacey to discuss effective leadership qualities. We explore the distinction between managers and leaders, the importance of comp…

Join Tacey and her special guest, author, podcaster and international speaker, Ben Baker, as they discuss today's topic: "Storytelling Must Start on the Inside of Your Company First."

Tacey and Ben d…

Join Tacey and our special guest, Jeff Sieh. Jeff Sieh is an international speaker and visual marketing consultant specializing in Pinterest, Instagram, and video. He is also "Head Beard" at Manly Pi…

Join Tacey and her Special Guest, Mary Ellen Mansfield as they discuss the importance of knowing your financials to know and understand your business.

Mary Ellen has 25 years of bookkeeping and accou…

Join Tacey and her Special Guest: Founder of Radar Consulting and Author of Lean & Agile Mastery: Mastering the 5c's for Customer-Centric Success.

Today's Topic is: Lean & Agile: Getting Everyone o…

Join Tacey and her Special Guest, organic content marketing & SEO expert, Lauren Gaggioli. Today's topic is Using SEO to "feed Uncle Google" what he needs to drive business to your site.

Lauren share…

Join Tacey and her Special Guest, Katie Brinkley, Owner & Social Media Strategist at Next Step Social Communications.

Today's topic is “Bringing the Social, Back to Social Media”

Katie discusses …

Join Tacey and her Special Guest, Chris Hood, author of "Customer Transformation" and digital strategist, has over 35 years of experience in online development. He advises businesses on innovation, a…

Join Tacey and her Special Guest, Author, Speaker, Co-Founder & CEO of GreenPal, Bryan Clayton.

Today's topic is “Are You Prioritizing the Customer?”

Bryan discusses how to get the right team in pl…

Join Tacey and her Special Guest, 40 Year Executive Leadership, Entrepreneur and Author, Roy Osing.

Today's topic is “Be Different or Be Dead.”

Roy discusses the importance of breaking out of the “sa…