Customers First Podcast
The Customers First Podcast with host Tacey Atkinson.
Here we engage in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.
Thank you for tuning in, becoming Magic Makers, and I look forward to us sitting down to more valuable conversations in the future.
Remember.....
Customer-Centric Cultures Create Magical Customer Experiences.
Go Spread the Magic!
- Update frequency
- every 7 days
- Average duration
- 32 minutes
- Episodes
- 225
- Years Active
- 2021 - 2025
Understanding Company Culture with Eric Stone
On this episode of the Customers First Podcast, Tacey welcomes back Eric Stone, the founder of ClearPath Ventures and author of "Jumpstart Your Workplace Culture. A Roadmap for Igniting High Perform…
The Importance of Customer Feedback with Jaime Valle
On this episode of the Customers First Podcast, Tacey engages with Jaime Valle, an accomplished customer experience consultant with a robust finance and computer engineering background. Jaime shares …
Customer-Centric: From Promise to Performance with Laura Richard
This episode of the Customers First Podcast features an insightful conversation with Laura Richard, a principal at Level 5 Consulting. Her significant contributions to customer-centricity and leaders…
The "Road Trip" Your Customer Journey Creates with Shaun Whynacht
On this episode of the Customers First Podcast, Tacey explores customer journeys with Shaun Whynacht, founder of Blue Cow Marketing. With over 12 years of experience simplifying businesses' marketing…
Positive Employee Experiences Create Positive Customer Experiences with Samantha Irwin
On this episode of the Customer's First Podcast, we dive deep into the world of customer experience with the returning guest, Samantha Irwin, a renowned small business customer experience consultant …
Putting Human Back in Human Resources with Karen Evers
On this episode of the Customers First Podcast, we're joined by Karen Evers, the founder of HumanSmarts, a transformative human resources consultancy focused on revitalizing HR for small businesses. …
Leading Honestly with Clint Rusch
On this episode of the Customer's First Podcast, host Tacey Atkinson welcomes Clint Rush, a multifaceted leader with an impressive background, including an award-winning executive, a decorated combat…
You Can't Afford NOT to Focus on Customer Experience
On this solo episode of the Customer's First Podcast, I delve into a troubling sentiment that has emerged frequently in conversations with C-suite executives: the notion that prioritizing customer ex…
The Power of Good Communication with Angie Robinson
In Today's Episode from the Vault: Join Tacey and her special guest, Certified Life Coach & Talent Development Expert and Customers First Regular, Angie Robinson.
Today's Topic: “The Power of Good …
Tacey Opens the Customers First Mailbag to Answer YOUR Questions
On this episode of the Customer's First Podcast, I, Your Chief MagicMaker, delve deep into the essence of customer experience and its profound importance in building successful businesses. As a brand…
Vault Episode: 10 Principles for Building & Sustaining a Culture of Excellence: with Kyle McDowell
You've asked for It, so here it is: Vault Episode 141 with Author, Speaker & Leadership Coach Kyle McDowell. Kyle is widely known for his aspiring and inspiring approaches to transforming bosses into…
Captivate Your Customers with Special Guest Jose Ganem
On this episode of the Customer's First Podcast, I am joined by Jose Ganem, a brand strategist and owner of Round Branding. We explore the intricate world of brand strategy and customer engagement. D…
Becoming a True Leader in the Face of Difficult People Problems with Brenda Neckvatal
On this episode of the Customer's First Podcast, we dive deep into the complexities of leadership with Brenda Neckvatal, a two-time best-selling author, award-winning HR professional, and serial entr…
Customer Experience Makes or Breaks Your Business with Andrea Leigh
On this episode of the Customer's First Podcast, I delve into a spirited conversation with Andrea Leigh, a distinguished Change Catalyst and Customer Experience Powerhouse. Andrea’s journey into cust…
Building Stronger Teams with Pete Mohr
In this episode of the Customers First Podcast, Tacey has a detailed conversation with Pete Mohr about the power of improved communication and processes in helping companies build stronger teams. Pet…
Vault Episode: “Festivals and Art Need to Be Emotion-Evoking Experiences.” with Melanie Jones
Festival Season is the best time for us to revisit our Conversation with Melanie Jones, an art curator, Disney enthusiast, and Owner of Chapter Three Art and Disney Festival of the Arts expert, as th…
Value Needed in Business Relationships with Neal Woodson
In this week's episode, we are welcoming Neal Woodson back. For over twenty years, Neal Woodson has been helping people and organizations learn more about effective leadership and inspiring service, …
Customers Experience and Acquisition with Trey Robinson
On today's episode of the Customers First Podcast, Trey Robinson sits down with your host, Tacey Atkinson, to discuss his experiences in the financial services industry. He emphasizes strategies and …
Leading in ALL Directions with Jesse McCullough
Jesse McCullough, the founder of Keystone Pharmacy Insights and a leadership coach, joins Tacey Atkinson on the Customer's First Podcast to explore the essence of effective leadership and its crucial…
Crafting a Compelling Brand Identity with Amy Kehs
In this episode of the Customer's First Podcast, host Tacey Atkinson is joined by brand strategist and communications expert Amy Kehs. Amy shares her journey of starting her own communications busine…