Creative Agency Account Manager Podcast
This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.
- Update frequency
- every 12 days
- Average duration
- 43 minutes
- Episodes
- 145
- Years Active
- 2020 - 2025
What agencies can learn from management consultancies about account growth
Welcome to Episode 45. Today's chat with Richard Long, Director of Strategy & Communications at earthware will be particularly interesting for you if you're curious to understand how management consu…
00:50:16 |
Fri 27 Aug 2021
How to systemise account management in your agency, with Alex Raymond
Welcome to Episode 44. In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedic…
00:50:34 |
Tue 24 Aug 2021
What's the role of Client Services Director in a copywriting agency, with Nina Whittaker
00:49:17 |
Tue 17 Aug 2021
Top 10 tips for getting, keeping and growing clients from podcast guests
Welcome to Episode 42.
The first ever episode of this podcast went live on August the fifth 2020.
So one year on almost to the day, and I'm reflecting on the privilege I've had of interviewing some of …
The first ever episode of this podcast went live on August the fifth 2020.
So one year on almost to the day, and I'm reflecting on the privilege I've had of interviewing some of …
00:22:29 |
Tue 03 Aug 2021
What the fandom formula means for creators, brands and agencies, with Zoe Scaman
00:48:04 |
Tue 20 Jul 2021
Leading client meetings, with Jenny Plant
Transcript:
In this episode, I'm going to share with you three key steps to leading a client meeting. One of the many roles of an account manager is to lead meetings where you may have several client…
In this episode, I'm going to share with you three key steps to leading a client meeting. One of the many roles of an account manager is to lead meetings where you may have several client…
00:11:18 |
Tue 13 Jul 2021
Client Insights Report 2021, part two, with Carey Evans & Simon Rhind-Tutt
Transcript:
Jenny 00:00
So I want to move on to the next theme, if that's okay, which particularly stood out for me, is all about the question around 'Are you sharing learnings from other clients?' So…
00:33:36 |
Tue 06 Jul 2021
Client Insights Report 2021, part one, with Carey Evans & Simon Rhind-Tutt
Transcript:
Jenny 00:03
So I'm absolutely thrilled to have Simon and Carey back from Relationship Audits. As many of the listeners are probably aware, as are the participants on my programmes, I'm a h…
00:26:05 |
Tue 29 Jun 2021
How to develop your personal brand for agency leaders with Steve Richards and Ryan O’Keeffe
00:52:14 |
Tue 22 Jun 2021
Why every agency account manager needs to be good at brief writing, with Ceylan Boyce
Transcript:
Jenny 00:03
So on today's episode, I'm delighted to talk to my good friend Ceylan Boyce. The reason I've invited J onto the show is that a lot of people have been contacting me recently to…
00:39:25 |
Tue 15 Jun 2021
How to reach more senior clients, with Jenny Plant
Transcript:
Account managers tell me that their day to day contact at the client side is too junior. And they really need to be speaking to more senior people at the client side in order to get any de…
Account managers tell me that their day to day contact at the client side is too junior. And they really need to be speaking to more senior people at the client side in order to get any de…
00:11:56 |
Tue 08 Jun 2021
How to deal with difficult clients, with Dr Mark Goulston
Transcript:
Jenny 00:00
So I am delighted that Dr. Mark Goulston has decided to join me again, I'm absolutely thrilled to have him on the show. I had such a great response from the last interview. So …
00:47:22 |
Tue 01 Jun 2021
How to account manage in an independent full service agency, with Emma Blaken & Matt Bonser
Transcript:
Jenny 00:00
So today I'm delighted to have Matt Bonser and Emma Blaken from Purpose Media. Matt is a senior account manager there, and Emma is an account manager. And I've asked them to co…
00:41:29 |
Tue 25 May 2021
How can a podcast help an agency's new business strategy? with Nathan Anibaba
Transcript:
Jenny 00:03
So today I'm delighted to welcome Nathan Anibaba to the show. He is founder, managing director and host of the very popular Agency Dealmasters, which is probably one of the mos…
So today I'm delighted to welcome Nathan Anibaba to the show. He is founder, managing director and host of the very popular Agency Dealmasters, which is probably one of the mos…
00:37:02 |
Tue 18 May 2021
What are the financial metrics & best operational model for a fast growth agency?, with Mark Probert
00:45:33 |
Tue 11 May 2021
How to account manage in an app development agency with Tim Moore
Transcript:
Jenny 00:01
So I'm delighted to welcome Tim Moore to the show. Tim works for a company called Sonin, and he's gonna talk to you in a minute about what Sonin does. But the reason I invite…
00:36:46 |
Mon 03 May 2021
10 top tips to be successful in agency account management, with Jenny Plant
Transcript:
00:01
Welcome to Episode 27. This is the top 10 tips to be successful in agency account management. And the reason that I'm giving you top 10 tips is because we've now passed 26 episodes o…
00:24:47 |
Tue 20 Apr 2021
What account managers can learn about the science of listening, with Dr Laura Janusik
Jenny
Okay, today I'm delighted to speak to Dr. Laura Janusik. She is regarded as one of the world's top researchers and educators in the field of listening. She has a PhD in communication with a sp…
00:46:07 |
Tue 13 Apr 2021
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