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Creative Agency Account Manager Podcast - Podcast

Creative Agency Account Manager Podcast

This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

Courses Business Education Marketing Management
Update frequency
every 12 days
Average duration
43 minutes
Episodes
145
Years Active
2020 - 2025
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From account manager to agency business consultant with Danny Turnbull

From account manager to agency business consultant with Danny Turnbull

Welcome to Episode 65. This episode will appeal to two types of people. 

1) If you're already working in agency account management, but you're super ambitious, and you just want to see where your acco…
00:47:47  |   Tue 28 Jun 2022
Is your client's marketing fit for purpose?, with Nicky Parker

Is your client's marketing fit for purpose?, with Nicky Parker

Welcome to episode 64. Nicky Parker, founder of Bang Consulting, helps companies make sure their marketing is fit for purpose so she's very familiar with the realities of what our marketing clients d…
00:57:48  |   Wed 08 Jun 2022
Account growth tips for agency account managers, with Kap Chatfield and Jenny Plant

Account growth tips for agency account managers, with Kap Chatfield and Jenny Plant

Welcome to Episode 63.  A few months ago, I was invited to chat to Kap Chatfield from Rveal media about my podcast. During that interview, he grilled me not only about why I have the podcast, but he …
00:34:27  |   Tue 31 May 2022
Five red flag moments for agency account managers

Five red flag moments for agency account managers

Welcome to Episode 62. Usually, I have podcast guests but thought I'd do a quick episode to share with you some best practice tips if you're in the account management role and you're looking to do a …
00:19:19  |   Tue 17 May 2022
How to navigate people and culture issues for agency leaders, with Sarah Brewster

How to navigate people and culture issues for agency leaders, with Sarah Brewster

Welcome to Episode 61. Today's episode is about people and culture in a creative agency. It's particularly relevant if you're an independent agency owner because my expert guest, Sarah Brewster, Mana…
00:49:26  |   Tue 03 May 2022
How to make yourself more valuable to your client, with Kate Whittaker

How to make yourself more valuable to your client, with Kate Whittaker

Welcome to Episode 60. The most downloaded podcast episode to date is still my first chat with Kate Whittaker, a marketer of 30 years who shared insight into what it's like being a client, and what c…
00:42:56  |   Tue 19 Apr 2022
How a community for women in healthcare was built, with Peg Dougherty Marcus

How a community for women in healthcare was built, with Peg Dougherty Marcus

Welcome to Episode 59. My guest for this episode is Peg Dougherty Marcus, Co-Founder of the Healthcare Businesswomen's Association (HBA).  Peg is, quite frankly, one of the most inspiring women I've …
00:49:43  |   Tue 05 Apr 2022
Account management tips from a global ad agency Account Director, with Faizan Ali

Account management tips from a global ad agency Account Director, with Faizan Ali

Welcome to Episode 58. This episode is for you if you're wondering how an Account Director in an international network agency operates, and how they lead a team. 

Faizan Ali is an account director at …
00:52:58  |   Tue 22 Mar 2022
What the Metaverse means for agencies, with Ben Fryer

What the Metaverse means for agencies, with Ben Fryer

Welcome to Episode 57. What's the metaverse? How is it different to Web 3? What do agencies need to pay attention to? I chat to agency owner Ben Fryer from Diverse Interactive who has been helping hi…
00:42:57  |   Tue 08 Mar 2022
How to navigate challenging situations as an agency account manager, with Robert Solomon

How to navigate challenging situations as an agency account manager, with Robert Solomon

Welcome to Episode 56. I chatted to the author of 'The Art of Client Service',  the legend that is Robert Solomon.

If you haven't listened to his previous episode, number 46, I'd highly recommend you…
00:55:41  |   Tue 22 Feb 2022
How to manage a remote agency team with Fi Edwards and Katie Langdon, Skin & Blister

How to manage a remote agency team with Fi Edwards and Katie Langdon, Skin & Blister

This episode is going to be particularly useful for you if you are managing your agency team remotely and want some tips and ideas for how to keep the team engaged.

Today's guests Fiona Edwards and K…
00:42:41  |   Tue 08 Feb 2022
How to pitch to procurement, with Jessica Bowler and Iris Gatzweiler

How to pitch to procurement, with Jessica Bowler and Iris Gatzweiler

Welcome to Episode 54.  I spoke to Jessica Bowler and Iris Gatzweiler, two senior procurement clients who shared some insights into the pitching process. It's particularly useful for you if you want …
00:49:32  |   Tue 25 Jan 2022
How can agencies make client relationships more profitable?, with Chris Merrington

How can agencies make client relationships more profitable?, with Chris Merrington

Welcome to Episode 53. On today's episode we  talk about making client relationships more profitable.

Business growth consultant, Chris Merrington, shares some golden nuggets of advice about how agenc…
00:58:58  |   Tue 11 Jan 2022
How to increase customer engagement by communicating clearly, with linguist Eloise Leeson

How to increase customer engagement by communicating clearly, with linguist Eloise Leeson

Welcome to episode 52. Today we're taking a deep dive into the power of words with linguist Eloise Leeson.  

Eloise works as a freelance communications consultant and copywriter for both agencies and …
00:50:03  |   Tue 28 Dec 2021
What agencies and brands need to know about web3, with Jeff Kauffman Jr.

What agencies and brands need to know about web3, with Jeff Kauffman Jr.

Welcome to Episode 51. This chat is going to be particularly interesting for you if you're curious where agencies will be headed in the next 10 years. From everything I've researched over the last co…
00:59:17  |   Tue 14 Dec 2021
The AI-driven agency, with Tom Ollerton

The AI-driven agency, with Tom Ollerton

Welcome to Episode 50. This milestone episode is with Tom Ollerton, Founder of Automated Creative. 


If you're interested in seeing how artificial intelligence is being used by agencies right now, with…
00:36:16  |   Tue 30 Nov 2021
How to grow your independent agency, with Agencynomics co-author Peter Hoole

How to grow your independent agency, with Agencynomics co-author Peter Hoole

Today's episode will be particularly beneficial for you if you're an agency owner looking to grow. I chat to ‘Agencynomics’ co-author, Peter Hoole, about some common challenges faced by agency owners…
00:58:25  |   Tue 16 Nov 2021
How agencies can use LinkedIn for growth, with James Potter, The LinkedIn Man

How agencies can use LinkedIn for growth, with James Potter, The LinkedIn Man

Welcome to Episode 48. This episode is for you if you want to use LinkedIn in more effectively to grow your business, or to help your account management career.

James Potter enlightens me on so many t…
00:48:49  |   Tue 02 Nov 2021
How team profiling can accelerate your agency's growth, with Osmaan Sharif

How team profiling can accelerate your agency's growth, with Osmaan Sharif

Welcome to Episode 47. Have you ever wondered why sometimes you're just in flow at work? You're doing something you love, time seems to just stand still. And you feel like you could do this task for …
00:56:16  |   Tue 19 Oct 2021
The Art of Client Service, with Robert Solomon

The Art of Client Service, with Robert Solomon

Welcome to Episode 46, with Robert Solomon. He's the author of the must read book for anyone in agency account management, 'The Art of Client Service'. 



In this chat, we talked about:
-  why there are …
00:58:20  |   Tue 05 Oct 2021
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