Creative Agency Account Manager Podcast
This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.
- Update frequency
- every 12 days
- Average duration
- 43 minutes
- Episodes
- 145
- Years Active
- 2020 - 2025
How to Sell, with Marcus Cauchi and Benjamin Dennehy
Welcome to episode 105, I have invited two of my most popular podcast guests back for a second time, sales trainer legends; Marcus Cauchi and Benjamin Dennehey.
Both have been sales trainers for year…
Both have been sales trainers for year…
01:06:31 |
Tue 09 Jan 2024
Agency project management and service delivery, with Joanne Reid
Welcome to episode 104. In this episode, I talk all things agency project management with Joanne Reid, Managing Partner for delivery at Cactus.
We cover:
- the challenges agencies face with project ma…
We cover:
- the challenges agencies face with project ma…
00:45:17 |
Thu 14 Dec 2023
How to escape the daily grind of agency ownership, with Karl Sakas
Welcome to episode 103. This episode will be particularly relevant to agency owners who want to become less hands-on in their agency and just step away from the day to day operations.
I'm chatting to…
I'm chatting to…
00:42:29 |
Tue 05 Dec 2023
Bonus episode 5 of 5: How to get account managers adding value to your agency from Day 1 (and reduce churn)
Welcome to the final episode in my mini series of five bonus podcast episodes created to show you how to build an entrepreneurial mindset in your agency account managers.
In this episode, I share the …
In this episode, I share the …
00:05:38 |
Fri 01 Dec 2023
Bonus episode 4 of 5: How to get your account managers to ask better questions (and how it can increase client lifetime value)
Welcome to number 4 in my mini series of five bonus podcast episodes created to show you how to build an entrepreneurial mindset in your agency account managers.
Why do so many account managers miss o…
Why do so many account managers miss o…
00:05:23 |
Thu 30 Nov 2023
Bonus episode 3 of 5: Do your account managers know how to run an effective client meeting? If not it could be hurting your agency
Welcome to number 3 in my mini series of five bonus podcast episodes created to show you how to build an entrepreneurial mindset in your agency account managers.
Agency owners often tell me they wish …
Agency owners often tell me they wish …
00:08:29 |
Wed 29 Nov 2023
Bonus episode 2 of 5: From 'order taker' to trusted advisor - raising the value of your account managers (and why it's vital)
Welcome to number 2 in my mini series of five bonus podcast episodes created to show you how to build an entrepreneurial mindset in your agency account managers.
In this episode we're looking at how …
In this episode we're looking at how …
00:09:30 |
Tue 28 Nov 2023
Bonus episode 1 of 5: Why your account managers need entrepreneurial skills (and how this will grow your agency)
Welcome to the first in a series of five bonus podcast episodes. I've created this podcast mini series to show you how you can develop an entrepreneurial mindset in your agency account managers, so t…
00:06:59 |
Fri 24 Nov 2023
How creative, strategy and account management work together in an agency, with Free Partners
Welcome to episode 97.
My first ever podcast was with Kate Whittaker, head of corporate communications at DUAL Group, so working on the client side. During that episode she was explaining the excepti…
My first ever podcast was with Kate Whittaker, head of corporate communications at DUAL Group, so working on the client side. During that episode she was explaining the excepti…
00:45:47 |
Mon 20 Nov 2023
How to improve performance and reduce stress, with David Meikle
Welcome to Episode 96. My guest is David Meikle, the author of ‘Tuning Up’, a book about improving performance and reducing stress in advertising and marketing. This chat will be particularly interes…
00:51:37 |
Mon 06 Nov 2023
What's wrong with agency new business and how to fix it with Benjamin Dennehy
Welcome to Episode 95. This episode is particularly relevant for you if you’re responsible for agency new business.
I'm joined by Benjamin Dennehy, UK's Most Hated Sales Trainer, and I hope by the e…
I'm joined by Benjamin Dennehy, UK's Most Hated Sales Trainer, and I hope by the e…
00:58:40 |
Tue 17 Oct 2023
How agency leaders can help account managers to grow existing client business, with Jenny Plant
This episode is for agency leaders who are supporting their account manager to grow the existing client business.
I’m going to share tips for ensuring the agency leadership team are providing the rig…
I’m going to share tips for ensuring the agency leadership team are providing the rig…
00:19:35 |
Mon 09 Oct 2023
A creative director's perspective on account management, with Joey Tackett
Welcome to episode 93. If you’re working in creative agency account management you know how essential it is to have a positive relationship with your creative director built on trust.
I asked Creative…
I asked Creative…
00:45:29 |
Tue 05 Sep 2023
How an SEO agency is automating their internal workflow using AI tools, with Dale Bertrand
Welcome to episode 92.
This episode is for you if you’re curious to know how an SEO strategy agency is using AI tools to reduce the amount of repetitive, tedious tasks and free up the team to work on…
This episode is for you if you’re curious to know how an SEO strategy agency is using AI tools to reduce the amount of repetitive, tedious tasks and free up the team to work on…
00:39:41 |
Tue 22 Aug 2023
How agencies are navigating the legalities of AI use, with Sharon Toerek
Welcome to Episode 91.
This episode is for you if you're interested in how the AI landscape is changing for agencies and what you need to know from a legal perspective about your use of AI. I chatte…
This episode is for you if you're interested in how the AI landscape is changing for agencies and what you need to know from a legal perspective about your use of AI. I chatte…
00:37:02 |
Tue 08 Aug 2023
How does a non-billable CSD spend their time in an agency?, with Luke Bowler
Welcome to episode 90, which is for you if you’d like to know what a non-billable CSD does in an agency.
Luke Bowler from Therefore Interactive joined me and he shares:
· How he went from studying to b…
Luke Bowler from Therefore Interactive joined me and he shares:
· How he went from studying to b…
00:44:42 |
Wed 19 Jul 2023
What a senior account director does in a brand strategy agency, with Andy Kaye
Welcome to episode 89. This episode is for you if you're curious to understand what a senior account director does in a brand strategy agency.
I chat to Andy Kaye, senior account directory at Mr B & …
I chat to Andy Kaye, senior account directory at Mr B & …
00:39:38 |
Tue 27 Jun 2023
Agency processes and client management with Rob Da Costa
Welcome to Episode 88. My guest is Rob Da Costa, an agency growth consultant from Da Costa Coaching. We discuss a myriad of topics, including:
- the process for hiring the right account manager at you…
- the process for hiring the right account manager at you…
00:49:12 |
Tue 06 Jun 2023
How to negotiate with procurement, with Mike Lander
Welcome to episode 87. In this episode, I chat to Mike Lander, CEO of Piscari, a former procurement director who now assists sales teams in negotiating with procurement departments.
Mike and I discu…
Mike and I discu…
00:46:42 |
Thu 18 May 2023
How a copywriting agency is embracing generative AI, with Konrad Sanders
Welcome to episode 86, where I'm joined by Konrad Sanders, CEO of The Creative Copywriter agency, to discuss the impact of generative AI on copywriting. In this episode, we covered:
- How Konrad's tea…
- How Konrad's tea…
00:46:04 |
Thu 04 May 2023
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