Creative Agency Account Manager Podcast
This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.
- Update frequency
- every 12 days
- Average duration
- 43 minutes
- Episodes
- 145
- Years Active
- 2020 - 2025
How AMs & PMs work together in an internal comms agency, with Lindsay McCleary & Sara Forner Howland
Welcome to episode 85. This episode is for you if you're interested in understanding how a project management team and an account management team work together in an internal communications agency.
Sa…
Sa…
00:56:07 |
Mon 24 Apr 2023
What agencies need to know about generative AI, with Roy Murphy
Welcome to Episode 84. If you're interested in the fast-changing world of generative AI, and how clients and agencies are using it, then you will love this conversation. Roy Murphy is the founder of …
00:48:50 |
Tue 04 Apr 2023
How an AM and PM work together in a digital agency, with Kate Vines & Kiorhte Aghoghogbe
Welcome to Episode 83. On this episode, we're talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam.
This is go…
This is go…
00:47:56 |
Tue 21 Mar 2023
How AI helps account managers improve their communication skills
Welcome to Episode 82. Emerging technologies like AI are taking the world by storm at the moment with the likes of Microsoft's Chat GPT, for example, and today's guest, Soumya Mohan, is the Co-founde…
00:32:21 |
Tue 07 Mar 2023
How to lead your clients into the future, with Kathryn Strachan
Welcome to Episode 81. This episode is for you if you're looking for inspiration on how to enhance your clients' experience and lead them into the future.
Katherine Strachan is the founder of Copy Ho…
Katherine Strachan is the founder of Copy Ho…
00:40:56 |
Tue 21 Feb 2023
Agency mergers and acquisitions, with Mark Sainthill
Welcome to Episode 80. My guest is Mark Sainthill, an agency M&A expert.
If you're an agency owner, you're thinking about selling either now or at some point in the future, Mark talked about the main…
If you're an agency owner, you're thinking about selling either now or at some point in the future, Mark talked about the main…
00:37:29 |
Tue 07 Feb 2023
What can building a personal brand do for you? with Ash Jones
Welcome to Episode 79. We're talking about personal branding, what it is, what it's not, and why my guest thinks many people are approaching it in the wrong way. Who better to talk about this topic t…
00:40:42 |
Tue 24 Jan 2023
Dealing with adversity as an agency owner, with Rebecca McIntyre-Smith
Welcome to Episode 78. Today's episode is for you if you're an agency owner, busy running an agency, but also facing challenge or adversity in your private life.
Rebecca McIntyre-Smith is director of…
Rebecca McIntyre-Smith is director of…
00:45:54 |
Wed 04 Jan 2023
How to market your agency business, with Dan Archer
Welcome to Episode 77. On this episode, I chat to Dan Archer, a marketing expert for agencies.
This episode is packed full of practical tips to help you with your own agency's marketing. Dan shares w…
This episode is packed full of practical tips to help you with your own agency's marketing. Dan shares w…
00:46:22 |
Tue 20 Dec 2022
How to raise your account management game (part two), with Jenny Plant
Welcome to Episode 76. This is part two of a two part episode about raising your account management game.
If you haven't listened to part one, I'd recommend you go back and give it a listen, it's epi…
If you haven't listened to part one, I'd recommend you go back and give it a listen, it's epi…
00:24:21 |
Tue 06 Dec 2022
How to lead a client services team in an award winning digital marketing agency, with Beth Sharma
Welcome to Episode 75 with my guest Beth Sharma, Client Services Director at Hallam. This episode is for you if you're interested in any of the following three areas:
- You'd like to know what the Clie…
00:51:02 |
Tue 22 Nov 2022
How to raise your account management game (part one), with Jenny Plant
Welcome to Episode 74. I get to speak to a lot of account managers who work in creative agencies. And I get a lot of questions about how they can progress their career, how they can be better at the …
00:22:16 |
Tue 08 Nov 2022
How to get referrals without asking, with Stacey Brown Randall
Welcome to Episode 73. Are you asking your client for referrals to get more business, or does the very thought of it make you feel uncomfortable or awkward? If it does, you're definitely not alone. A…
00:50:50 |
Tue 18 Oct 2022
Leading the client service team with radical candour, with Vicky Janaway
Welcome to Episode 72. This chat is packed full of tips for how to be successful in the agency account management role as you transition through the levels, to become a Client Services team leader.
V…
00:48:07 |
Tue 04 Oct 2022
Legal matters for agencies, with Ryan Lisk
Welcome to Episode 71. I invited Ryan Lisk, Founder of Hybrid Legal, to talk about why it's important to cover yourself legally when growing an agency.
We chatted about:
some of the risks agencies take…
We chatted about:
some of the risks agencies take…
00:52:10 |
Tue 20 Sep 2022
How to uncover more resourcefulness and build resilience in your agency, with Piers Thurston
Welcome to Episode 70. Have you ever experienced feelings of anxiety, overwhelm, or even burnout in your agency job? We all know that working in an agency can be fun and rewarding. But it's also rea…
00:49:33 |
Tue 06 Sep 2022
How to make your agency more profitable, with Marcel Petitpas
Welcome to episode 69, with agency profitability expert, Marcel Petitpas in which we talk about the agency account manager's role in making sure projects are delivered profitably in a creative agency…
00:55:30 |
Tue 23 Aug 2022
Four account growth considerations for agencies, with Jenny Plant
Welcome to Episode 68. This is a shorter, solo episode in which I talk about growing your existing accounts. There's been a lot of talk about the coming recession. If so, how do we prepare for it?
Ma…
Ma…
00:13:18 |
Tue 09 Aug 2022
The best and worst of client-agency relationships, with Gareth Turner
Welcome to episode 67. You're in for a treat as I chatted to a very experienced marketer, Gareth Turner, who's been an agency client for much of his career.
He shares his own experience of being on t…
He shares his own experience of being on t…
00:44:56 |
Tue 26 Jul 2022
How to ensure your agency team is diverse and inclusive, with Tutu Popoola
Welcome to Episode 66. We’re talking about diversity and inclusion in creative agencies with DE&I expert, Tutu Popoola, Lead HR Consultant and Managing Director at Sleek HR. She shares so many tips a…
00:54:58 |
Tue 12 Jul 2022
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