Clintcast
Clintcast brings Clint Maun's innovation and expertise to you via podcast. Clint is nationally recognized for his innovative leadership in healthcare consulting, speaking and research. In under 15 minutes, you'll hear healthcare's best practice stories, tips and anecdotes five days a week. Join us for Clint's unique "twist" on healthcare which is fun, motivational and offers immediately usable ideas!
- Update frequency
- every day
- Average duration
- 9 minutes
- Episodes
- 380
- Years Active
- 2008 - 2010
80-Marketing to Doctors
In further discussion of marketing, a common difficult task is the area of marketing to doctors. We have found that when you can employ techniques that are based on the premise of using doctors to ma…
00:10:54 |
Fri 03 Apr 2009
79-Therapy-Nursing Partnerships
As has been discussed often on Clintcast, problems should be addressed at the level closest to the problem. Today's episode discusses those problems, goals, issues and opportunities specific to the r…
00:10:24 |
Thu 02 Apr 2009
78-Mapping
Marketing is a vital function of every organization, both for positive revenue as well as positive attitude. Mapping is a strategy you can use to help define a more specific target market for a more …
00:10:57 |
Wed 01 Apr 2009
77-Problems that aren't problems
We are big believers in dealing with problems head on. However, what do you do with problems that in the bigger scheme of things, really aren't problems? Clint addresses this difficult situation in r…
00:10:45 |
Tue 31 Mar 2009
76-Rewarding the #1
In Change Management, as Clint has described in earlier episodes, you will have a range of team members (#1-4) in change implementation effectiveness. Your #1’s are the gung-ho members ready to lead …
00:10:59 |
Mon 30 Mar 2009
75-Internet Healthcare Network
Healthcare continuing education is undergoing major strides as a result of ever-increasing demands on our time. Maun-Lemke and the Professional Development Network have teamed to develop IHNUniversit…
00:10:39 |
Fri 27 Mar 2009
74-Mystery Shops
A growing trend in identifying areas for opportunity is the concept of Mystery Shopping. As one of Maun-Lemke's product lines for instance, it provides an honest, cost-effective and positive measure …
00:11:30 |
Thu 26 Mar 2009
73-Being 'Neighborly'
There is a new trend taking hold in healthcare facilities of developing ‘neighborhoods’ in care groups. While it is a great idea, sometimes getting the ‘neighborly behaviors’ that should accompany th…
00:10:56 |
Wed 25 Mar 2009
72-Board Involvement
Board members of organizations have imporant, defined roles and functions and are subject to expectations regarding the organization’s well-being, just like other employees. Thusly, their ‘involvemen…
00:11:09 |
Tue 24 Mar 2009
71-Rules of 3
Healthcare is an area where most of our customers would prefer ‘not’ to be our customers. That being the case, providing excellent customer service is already a challenge. Clint shares his rules of 3…
00:12:21 |
Mon 23 Mar 2009
70-Using Reward and Recognition
Practically everyone acknowledges that rewards and recognition are a great motivator. When you can incorporate these at a team level, that’s even better to celebrate team accomplishments! Learn Clint…
00:11:10 |
Fri 20 Mar 2009
69-Team Based Dining
The ‘Dining’ portions of the healthcare day encompass the most difficult, staff intensive, mistake prone times in our business routine. As the Care Crowd Creed states, teaming makes it easier - exami…
00:10:41 |
Thu 19 Mar 2009
68-Home Based Technology
There is no question that home based technology is a very large market in healthcare that is already pervading every niche the business. As such, this is a great time to get to know the options curre…
00:10:49 |
Wed 18 Mar 2009
67-Recruit Now!
While nobody enjoys a downturn in the economy like the one currently being experienced, it does nonetheless raise an excellent opportunity to recruit new employees! In fact, it can be a win/win situa…
00:10:35 |
Tue 17 Mar 2009
66-Customer Service
Today, Clint speaks again with Brian Lee of Custom Learning Systems Group regarding customer service. As they discuss, worldclass customer satisfaction begins with worldclass customer service at the …
00:13:22 |
Mon 16 Mar 2009
65-Outcome Sheets
Creating an outcome sheet is a great way to sum up ‘a story’ about a particular product or service you provide. It contains narrative info, as well as data, testimonials, bragging points, etc. that c…
00:10:59 |
Fri 13 Mar 2009
64-Alumni Events
A great technique for retaining your customers, or better still, having them spread the word about your products/services (recruiting new customers) is the use of Alumni Events. These opportunities t…
00:11:06 |
Thu 12 Mar 2009
63-Balance
Achieving balance is a difficult yet crucial ‘active strategy on a daily basis’ in your life’s work. Not only must you find balance for your own self, but you must also maintain your balance within t…
00:10:52 |
Wed 11 Mar 2009
62-24 Hours in a Day
Plain and simple - there are only 24 hours in a day. As such, time management skills are crucial in making the most of the time you have today. Here are some tips on how to integrate your precious ti…
00:10:51 |
Tue 10 Mar 2009
61-About Brian Lee
Today, Clint chats with Brian Lee, a fellow colleague and speaker in the healthcare profession. They discuss customer service in relation to employee recruiting and retention, given the coming health…
00:12:36 |
Mon 09 Mar 2009
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