Clintcast
Clintcast brings Clint Maun's innovation and expertise to you via podcast. Clint is nationally recognized for his innovative leadership in healthcare consulting, speaking and research. In under 15 minutes, you'll hear healthcare's best practice stories, tips and anecdotes five days a week. Join us for Clint's unique "twist" on healthcare which is fun, motivational and offers immediately usable ideas!
- Update frequency
- every day
- Average duration
- 9 minutes
- Episodes
- 380
- Years Active
- 2008 - 2010
120-A Groove or a Rut
Sometimes it can be difficult to recognize the difference between being in a groove and being in a rut. Being in a groove doesn’t just mean you’ve come up with a winning/best practice or routine. It …
00:10:30 |
Fri 29 May 2009
119-Trying To Impress
The need to try to impress is often a marker of underlying self-esteem issues. Eddie Haskell on Leave It to Beaver was a good example. In order to get credit points for one’s efforts/knowledge/etc, i…
00:10:24 |
Thu 28 May 2009
118-The Weekend in Long Term Care
While many facilities may have great customer service during the week (especially during business hours), sometimes the hours on the weekend tend to suffer a bit due to issues such as staff, budget, …
00:10:24 |
Wed 27 May 2009
117-Seeing is Believing?
Some believe there is a choice between actualities and perceptions. In fact, it is important to address both. Likewise, seeing and believing also can have a bidirectional relationship that is importa…
00:10:39 |
Tue 26 May 2009
116-Walk a Mile in My Shoes
Many people are familiar with the old adage of walking a mile in another’s shoes. This is a key concept in teaming because it helps one to understand the perspectives of others as well as their succe…
00:10:19 |
Mon 25 May 2009
115-Marketing to Managed Care
An often overlooked source of revenue is managed care. Yes, the payment side of things can be very tedious, but if you are willing to partner with your managed care representatives to learn where the…
00:10:19 |
Fri 22 May 2009
114-The Transition Call
There are many, often hidden or little used, ways to market your efforts to drive future business. One of these ways is what is called the ‘transition call’ - when a patient leaves the care of your o…
00:10:29 |
Thu 21 May 2009
113-The Journey Toward Excellence
The journey towards excellence is just that, a journey... not a destination. That being said, what are the most effective ways to maximize your efforts in carrying out that journey? Knowing you can n…
00:10:45 |
Wed 20 May 2009
112-Care of the Caregiver
Healthcare is a particularly challenging career to begin with and it is a special breed of person who thrives in it. In an environment rife with stress, long hours and thankless efforts, how do we ke…
00:10:39 |
Tue 19 May 2009
111-Meals or Milkings
One issue that healthcare must deal with everyday is the dining experience. It can dominate the day's various activities. More so, if breakfast doesn't go well, often the rest of the day is spent try…
00:10:42 |
Mon 18 May 2009
110-The 7 Keys
In every organization, there tends to be three types of individuals: chronic givers, chronic takers and those who maintain balance. Today, Clint discusses the 7 keys that the balanced individuals car…
00:10:33 |
Fri 15 May 2009
109-Surveyors As Customers
Many organizations are crippled in fear of the survey - and the personnel that represent it - the surveyors. Today, Clint suggests a tactic for dealing with this issue - treat the surveyors like cust…
00:10:31 |
Thu 14 May 2009
108-The Improve Move
When planning out critical organizational improvement issues, you must be mindful of which "now" you are working with: the past now, the current now or the future now. Only the current now has relev…
00:10:29 |
Wed 13 May 2009
107-7 to 1 Using Teams
Further developing Care Crowd Creed item #3 (Teaming makes it easier), Clint elaborates on the processes used by Maun-Lemke to help organizations achieve 7 to 1 ROI through the use of teams in goal …
00:10:22 |
Tue 12 May 2009
106-Enter With Solutions
A key concept vital to success in an organization is to pair problems with solutions (what we call P=S). When you allow those who raise problems to not be a key part of proposing solutions, you, by d…
00:10:25 |
Mon 11 May 2009
105-Welcoming New Admissions
As the saying goes, first impressions count. What kind of impression is your organization making with new admissions? Are they made to feel welcome and that you are prepared for them or do they feel …
00:10:42 |
Fri 08 May 2009
104-The ‘Crisis’
In any organization, there does exist a crisis from time to time that can highly impact the organization. Humans too have times when a crisis makes their daily work difficult. For a select few, they …
00:10:28 |
Thu 07 May 2009
103-Humans vs Organizations
Humans, as well as the organizations they work in, have daily needs to function. While it is often thought that these two forces are at odds in their directions, in fact there can be a great deal of …
00:10:39 |
Wed 06 May 2009
102-Eggs In One Basket
Most everyone has heard the proverb of not putting all of one's eggs in one basket. This applies to our work lives, and even our personal lives, on multiple levels. While it is great to be highly ski…
00:10:27 |
Tue 05 May 2009
101-Must Like People
One of the often overlooked or foregone factors of working in healthcare is the requirement that you must like people. It may seem odd that some would need reminding of this and yet it happens often …
00:11:00 |
Mon 04 May 2009
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