VUX World

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What happens when you interview ChatGPT? Things get strange quickly.

There’s few things as hyped as ChatGPT. Much of it is deserved - this new technology delivers on so much of the promise of conversa…

Sometimes, once in a while, a technology emerges that changes things. This is what Botpress CEO, Sylvian Perron thought when he discovered large language models. So much so, that he completely rebuil…

You’ve probably heard that it’s not what you say, it’s how you say it that matters. Well, what if I told you that there’s an AI system that can recognise how you speak and use this information to mat…

Explore the transformative power of conversational AI and large language models (LLMs) in creating personalized and seamless retail experiences. In this podcast, we’ll explore three use cases where A…

We’re used to hearing Text To Speech in conversational AI, but that’s not the only option available. Voice assistants don’t have to use synthetic speech - they can use recordings of a live voice tale…

Join me and NatWest's Mark Worden to explore how NatWest designed and implemented the world's first accessible chatbot.

It might surprise you to learn that one of the most accessible interfaces (conve…

Yvonne Zgraggen is a Product Owner in the Data, Analytics and AI division at Swisscom, a major telco provider in Switzerland. With a background in computer linguistics, UX and conversation design, Yv…

Let’s talk about proactive messaging!

Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with conversational AI, and share…

Let’s talk careers!

This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.

I reached out to Hilary in the hope she’…

Of all the industries that can and could utilize conversational AI, banking, insurance and the wider financial services sector has some of the biggest opportunities.

To walk us through the kinds of bu…

Oh wow, is that the time?! VUX World has been going for 5 years!

For this episode of Conversations Squared the focus is on the man who's usually asking the questions - Kane Simms!

What's he learned i…

Invoca is leading the conversational intelligence charge. CEO Gregg Johnson joins me to dive deep into conversational intelligence, what it is, how it works and how businesses are utilising it, as we…

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is.

I reached out to Dr Maria Aretoulaki to find out…

Matt Taylor, CEO, Knowbl, joins me to discuss the realities of building a conversational AI platform on top of LLMs from the ground up.

Visit https://knowbl.com/

Join VUX World at the EU Chatbot Summit…

Maaike Coppens returns to VUX World for the third time and joins a small but prestigious group of two to get the VUX World hat trick. Maaike is an author, and the VP Design at OpenDialogue; a convers…

ChatGPT and LLMs are reaching the peak of the hype cycle right now, but does that mean that it's all talk and no substance? On the contrary. Cognigy recently announced a flurry of features utilising …

Co founder and CTO of Cohere, Nick Frosst, joins VUX World to give us a crash course on the ins and outs of Large Language Models and they can reshape enterprise customer experience.

Check out https:/…

There's a new arms race happening in the world of conversational AI platforms and technology and it revolves around who can implement the most effective use cases and features using Large Language Mo…

Max Gladysh is the Managing Director and Co-Founder of Bots Crew. Max joins us to share some examples of how conversational AI is being used to help people in emergency situations, including use case…