VUX World
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.
We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.
“One of the most consistently insightful and deeply respected podcasts in the industry”
Bradley Metrock, Score Publishing
Hosted on Acast. See acast.com/privacy for more information.
- Update frequency
- every 7 days
- Average duration
- 57 minutes
- Episodes
- 354
- Years Active
- 2018 - 2025
AI agents: hype vs reality with Ronald Ashri, OpenDialog
This is an interview with Ronald Ashri, Co-Founder of OpenDialog. We discuss the evolving landscape of conversational AI. Ron shares how OpenDialog has progressed since our last conversation in 2021,…
Salzburg AG revolutionises customer service with generative AI, Sarah Haider
In this podcast with Sarah Haider, Digital Manager for Conversational AI at Salzburg AG, we explore the journey of revolutionising customer interactions with AI. From the early days of NLU-based chat…
You won't believe how Rasa is revolutionising Conversational AI
From the rise of ChatGPT to the death of intent classification, Alan shares insights into how modern AI systems, like Rasa's CALM approach, are reshaping enterprise workflows and user experiences.
Ala…
The generative AI platform that's revolutionising business growth, with Noam Fine
This episode features Noam Fine, co-founder and CEO of Hear.ai. Noam is a serial entrepreneur with multiple exits, having most recently founded Over.ai, which was acquired by Vonage in 2019.
In this c…
Navigating CX: Lean, AI, and Customer-Centric Transformation
Join us as we dive into the evolving landscape of customer experience with Alannah Martin, Value Owner at Ovo Energy.
From applying Lean Six Sigma principles to tackling inefficiencies, to scaling co…
Agentic AI and LLMs, what to expect in 2025
Bridging the Generative AI Gap: Governance, Quality, and Enterprise Adoption
Every big tech company is working on foundational generative AI models and promises that the future will be different. Yet…
Large Enterprises have generative AI policies in place now that prohibit the…
Let's RAG and roll: the role of content in LLM applications
Generative AI is often marketed as a magical tool—just upload your data and let the model do the heavy lifting. But the reality is far from simple. Retrieval-Augmented Generation (RAG) doesn’t work w…
The future of AI orchestration with Dmitry Shapiro of MindStudio
Dmitry is the CEO of MindStudio, an AI automation platform that's raised $36m in funding to bring AI automation into the hands of businesses. With a background at Google and ServiceNow, Dmitry has a …
Getting AI into the enterprise with Stephan Schuessler, Deloitte
Join us as Stephan Schuessler dives into the exciting world of AI in the enterprise. In this discussion, we explore how to effectively launch AI initiatives within organizations, navigating the chall…
AI and the super-powered future with Jeremy Kahn, Fortune
Jeremy Kahn has reported extensively on #technology and business covering #AI for the last years, first at Bloomberg and currently at #Fortune with excellent contacts across the field. Mastering AI: …
The AI revolution in recruitment with Martyn Redstone
Martyn Redstone is a long-standing member of the conversational AI community and is the Founder of Bot-Jobs.com, the go-to jobs board for AI. Martyn joins me to share some new insights on the convers…
The AI chatbot serving 10m customers a year, with Nick Allgaier, Lufthansa
Nick Allgaier is the Product Manager for Digital Assistants and Conversational AI at Lufthansa Group, and has taken the Lufthansa AI program from zero to 10 million interactions per year over chat, w…
The revolution in AI processors with Robert Hallock at Intel Corporation
In this episode, we explore the rapidly evolving world of #AI processors; the firepower that makes everything from training, inference and processing possible. We’ll uncover what makes these AI proce…
AI Voice Generation with Brian Cook, CEO, WellSaid
WellSaid is at the forefront of AI-generated voices and has been proving bleeding edge voice technology since late 2018. Brain took over as CEO in January 2024 and is leading the charge to scale Well…
Agony Agent Roundtable #2
In this episode of Agony Agent, Ben McCulloch welcomes conversation design experts Ilana Meir and Peter Isaacs to tackle pressing issues faced by conversation AI designers. Ilana, a freelance convers…
Generative AI and the future with Martin Musiol
Martin Musiol is the founder of Generativeai.net, an online learning platforms that teaches data scientists and others about generative AI. Martin joins me to chat about his experience and the value …
Vlad Vuskovic, Lead of Search at Google Cloud AI, Director of Product Management
Today I'm joined by one of the founding team members of Google Assistant and all round AI legend, Vlad Vuskovic.
Vlad has been instrumental in Google's AI efforts from a product management perspectiv…
Voice UX Design in a generative AI world with Cooper Johnson
Traversing the uncanny valley with Falene McKenna
Falene McKenna is arguably the most charismatic member of the conversation design community. With a wealth of experience in conversation design particularly as it pertains to robots!
Falene join me to…