VUX World

Richard Smullen is the CEO of Pypestream, an AI automation platform making waves with its approach to design and operationalising conversational experiences.

Tune in to find out why CSAT and NPS are …

The loveholidays AI team join us to share their lessons learned from implementing the award-winning AI assistant, Sandy.

Eugene Neale, Director of Business IT and CX Engineering, and Tom Smith, Teleco…

Hazel Savage is the VP Music Intelligence at SoundCloud and the founder of Musiio; a tech company using AI to make music easier to catalogue and find.

Hazel joins us to discuss the role of AI in music…

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From the granular details of measuring intent and LLM-based chatbot effectiveness to the strategic implementation of AI across business units, Eric provides an in-depth analysis on the importance of …

Ofer Ronen is an ex-Googler with some immense experience in deploying AI systems for large enterprises including the infamous example of Agent Assist at Verizon. Ofer’s third startup is tomato.ai, a …

Chris Ezekiel is founder and CEO of one of the longest standing conversational AI platforms, Creative Virtual. Chris joins us to discuss the changing landscape of conversational AI and the recipe for…

How can AI make your job search easier? I'm joined by Head of Product - Conversations at Total Jobs Group, Somnath Biswas to discuss.

Som has immense experience in project management and AI and knows…

This immersion into the world of contact centre technology coupled with extensive operational experience has formed the backdrop to Nerys carrying out regular Contact Centre audits, Delivering Transf…

Join us for a thought-provoking episode of VUX World, with Brandon Nott, CPO, Amelia, and Nick Orlando, Director of Product, Amelia. Amelia is an enterprise conversational AI platform at the forefron…

Scott Hamilton is the Principle, Banking and Lending Strategy Leader at Prodigal Tech, an actionable intelligence platform for consumer finance.

Scott's background is in lead six sigma and joins me t…

Join us on VUX World for an enlightening episode with Ian Robertson from the Forum, where we delve into the dynamic world of Customer Experience (CX). In this discussion, we'll explore the critical s…

Pete Kemp is a Principle Consultant at FSP, a consulting firm aimed at accelerating digital transformation for brands. Pete was previously the Managing Director of EBM, an enterprise conversational A…

Byron Reese is a serial entrepreneur with a quarter-century of experience building and running successful technology companies, with multiple acquisitions, IPOs and patents along the way. He is an aw…

What can we expect from AI over the next 12 months? What kind of use cases will make it to production and add value? What will the impact be for businesses that leverage it? What will be the challeng…

Liz Stokoe is an author and professor at the London School of Economics

Register for our upcoming webinar here - https://vux.world/generative-ai-in-production-loops-success-story/

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A few months ago we reached out to conversation designers to ask what challenges they struggle with. The idea had come from a conversation with Ilana Meir at Unparsed, who thought an ‘agony aunt’ for…

What a wild year it’s been in AI. Every second minute, there’s a news story. If it’s not Open AI burning down, then reassembling, it’s more funding, more breakthroughs, more products and more capabil…

First, CEO Sam Altman was fired from Open AI. Then, VP Greg Brockman fled. They both then joined Microsoft and now, news is coming out about 710 staff petitioning the board, threatening to resign and…