Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.
We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.
“One of the most consistently insightful and deeply respected podcasts in the industry”
Bradley Metrock, Score Publishing
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This week, Dustin and I catch up with John Kelvie, CEO and founder of Bespoken, and learn all about the three types of testing that can help you create and sustain great voice experiences.
We discuss:
Tony Lizza, Project Manager at Apollo Matrix, shares his battle scars from working on the technical implementation of the Netflix 13 Reasons Why interactive cinema experience.
This was a voice and vid…
We're starting a new feature on VUX World: The Run Down. Dustin Coates and I are getting together each week (or bi-weekly) to discuss the recent happenings in the voice space and how that'll impact d…
Alexa Accelerator 2018 featured startup, Voiceitt, gives people with speech impairments their voice back. Today, we're joined by co-founder and VP Strategy, Sara Smolley, to hear all about it.
The The…
Ben Sauer is a Design Strategist who's worked with some of the world's well known brands: Virgin, Tesco, Pearsons, British Gas, Penguin Random House, BBC. Ben worked with Clearleft as a Design Strate…
The first in a new series called 'Unscripted' where we have off-the-cuff, unscripted conversations with voice first leaders and practitioners to get acquainted, hear their story and find out how they…
In this episode, we take a deep dive into conversational commerce: what it is, what's possible and how you can turn conversing strangers into paying customers.
Charles Cadbury is the co-foun…
We celebrate the 6 month anniversary of VUX World by reviewing the modev Voice Summit event that took place last week in Newark. We anchor on the Voice Summit to take stock of 2018 and look forward t…
This week, we’re speaking to RAIN agency’s Will Hall and Jason Herndon about how their three pillars of: strategy, creativity and technology, are leading the world's biggest brands to voice first suc…
This week, we speak to conversation design master, Oren Jacob, about what it takes to create successful conversations with technology.
There are so many complexities in human conversation. When creati…
Translating your Alexa Skill or Google Assistant Action is about more than translating the words in your script. It's about translating the user experience. Maaike Dufour calls this 'transcreating' a…
We speak to the creator of the world’s best chatbot about how to design Loabner prize-winning conversational experiences.
Steve Worswick is the creator of Mitsuku, the general conversation chatbot tha…
This week, we're finding out how brands can get started and enter the voice first world of smart speakers and digital assistants.
Me and Dustin Coates are joined by one of the top US voice first agenc…
This week, me and Dustin are speaking with the Fresh Prince of AI, Frank Schneider, about how Speakeasy AI aims to deliver the promise of AI in voice (that’s a lot of AI’s).
How many people truly unde…
This week, we’re finding out how content creators can have their podcasts and YouTube content indexed and searchable on voice, with Bryan Colligan of Alpha Voice.
With the podcast industry thriving an…
This week, we’re getting deep into voice analytics and will help you learn more about how you can understand the performance of your voice first experience.
One of the biggest benefits that technology…
This week, we take a look at the similarities between VUI design for IVR and VUI design for voice assistants. We also explain what VUI tuning is and why it’s important, whilst giving you some tips on…
This week, we’re digging into how you can create an Alexa Skill using BotTalk and we give you a template for running a voice first discovery workshop, with SmartHaus Technologies CEO and BotTalk co-f…
Dr. Pete, Marketing Scientist at Moz, and world-leading SEO oracle, tells all about the voice search landscape, and how you can rank for searches on digital assistants like Google Assistant and Amazo…
We’ve covered plenty of voice first designand developmenton this podcast. Well, that’s what the podcast is, so we’re bound to! Most of what we’ve discussed has largely been voice assistant or smart s…