VUX World
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.
We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.
“One of the most consistently insightful and deeply respected podcasts in the industry”
Bradley Metrock, Score Publishing
Hosted on Acast. See acast.com/privacy for more information.
- Update frequency
- every 7 days
- Average duration
- 57 minutes
- Episodes
- 354
- Years Active
- 2018 - 2025
Designing story-telling robots with Amy Stapleton
This week, Dustin and I are joined by Tellables co-founder, Amy Stapleton, to discuss storytelling through Alexa and the design challenges that come with that.
By the end of this podcast, you'll:
- Be fa…
All about voice content management and localisation with Milkana Brace and Jonathan Burstein
Today, we're discussing why you should separate voice app content from your code and logic with Jargon founders, Milkana Brace (CEO) and Jonathan Burstein (CTO).
Where to listen
All about voice UX research with Chris Geison
For the first episode of 2019, Dustin and I chat to long time fan of the show, hardcore Wu-Tang fan and resident UX research expert at AnswerLab, Chris Geison, about the ins and outs of UX research f…
Dialogue design and 2018 review with Rebecca Evanhoe
Merry Christmas VUX World fans, today we're diving deep into dialogue design and discussing some of the nuances and details you need to think about to craft compelling and frictionless dialogue in yo…
Emotional intelligence with Sina Kahen
This week, we're joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 'First date' principles.
W…
The Rundown 004: re:Invent recap
On this week's Rundown, we're catching up to run through AWS re:Invent, Amazon's biggest event of the year, and discuss everything voice-related that occurred. We'll also weave in some of the latest …
All about vCommerce and Jetson.ai with Jon Chu
This week, we're speaking with Jon Chu, COO, Jetson AI, all about the Jetson platform and voice shopping and ordering in the restaurant, retail and hospitality space.
Where to listen
Meet Uma, the enterprise voice assistant, with Stephen Milner and Marcus Finley
Today, we're joined by Ammi Systems CEO, Stephen Milner, and CTO, Marcus Finlay, to discuss voice in the enterprise and how their new voice assistant, Uma, is set to revolutionise productivity at wor…
VUI design best practice for kids Alexa skills with the BBC's Paul Jackson
We're honoured to be joined by Paul Jackson, Senior Designer at the BBC, to discuss how the Beeb are approaching VUI design, with a particular focus on designing Alexa Skills for kids.
Where to listen
Samsung Bixby: Your questions answered with Bob Stalzberg and Roger Kibbe
Samsung has opened up Bixby to developers, so we've rounded up two Samsung Bixby Developer Experts, Bob Stalzberg and Roger Kibbe, to get to the heart of what this means for the voice community.
Where…
The latest in voice SEO and discoverability with John Campbell
Discussing the latest insights and research in voice SEO and showing you how you can get discovered on Google Assistant, with the MD of Rabbit and Pork, John Campbell.
Where to listen
Scoring voice experiences with Joel Beckerman
This week, Dustin Coates and I discuss the importance of sound design in voice experiences with the founder of Man Made Music, Joel Beckerman.
Where to listen
How to design a voice experience for the older generation with Heidi Culbertson
Where to listen
VUI design for the elderly
10,000 people turn 65 every day in the USA and the UK has an ageing populat…
The Rundown 003: Increased engagement, Alexa room bookings, skill-to-skill connections, Google Assistant payments and more
Translating the recent happenings in voice news into insights and recommendations for designers, developers and brands.
As ever, lots has been occurring recently. In this episode of the rundown, we d…
VUI design best practice from user testing with 120 brands, with Abhishek Suthan and Dylan Zwick
Pulse Labs founders, Abhishek Suthan and Dylan Zwick share their advice on VUI design best practice that they've learned from conducting voice first usability testing with over 120 brands.
Where to li…
Voice first social networks with Daniel Gonzalez
This week, we take a deep dive into voice first social networks and messaging, as we explore whether these platforms are poised for success or doomed to fail. We also discuss some of the challenges i…
Voice first digital transformation with Shawn Kanungo
Voice first technology has the potential to transform organisations. Join Dustin and I as we dig into how voice is being used to create efficiencies within businesses with Silver founder, Shawn Kanun…
The Rundown 002: Big news from Alexa as Google Home Mini becomes top selling smart speaker... and more
It's been a busy few weeks with both of the top two voice assistant platforms announcing new devices and software improvements, but what does it all mean for brands, designers and developers?
Google H…
All about Snips with Yann Lachelle
This week, we're speaking to serial entrepreneur, Yann Lachelle, COO at Snips, about the privacy by design alternative to Google Assistant and Amazon Alexa.
Privacy is a hot topic. With the Cambridge …