The PR Breakdown reveals the moves behind the mess. Crisis communication expert Molly McPherson dissects the viral scandals, celebrity meltdowns, and corporate disasters dominating headlines to show you the strategic mistakes and desperate moves that destroy reputations - so you never make them yourself.
A holiday primer for sending a holiday card on behalf of your business—the 2020 edition.
We’re all over-talkers.
But not knowing when to shut up can lead to bigger problems.
In this episode Molly shares the importance of knowing when to stop talking in a discussion, argument or negotiatio…
According to this week’s guest, the British royal family has the greatest long-term brand of any organization.
Hard to argue with public relations strategist Julia Angelen Joy. Not only is she an ard…
The hottest social media app on the market has exploded amid growing frustration over the alleged censorship of pro-conservative posts by Facebook and Twitter.
So what is Parler about and who is using…
An estimated 161 million Americans took the polls—either by mail or in-person—to elect a president.
What happened after that was a week of division and confusion. One president-elect is declared, the …
According to my guest, there are no natural-born experts when it comes to dealing with the media. Even the legends need help speaking in front of the camera.
Why is it then, that so many people who a…
In an interview that made headlines last week, 60 Minutes correspondent Leslie Stahl asked President Trump, "Are you ready for some tough questions?" Whether he was or not, viewers will never know be…
During the recent confirmation hearings, Sen. John Cornyn, R-Texas, asked Supreme Court nominee Amy Coney Barrett to show the notes she was working from while answering questions for the past few hou…
If you watched the first presidential debate in 2020, you may have felt like you were watching history - a train wreck of historic proportions. For 90 minutes President Trump repeatedly interjected a…
With the rising demand for transparency from the public, organizations and their leaders are learning the importance of interacting openly and honestly with their stakeholders. The leaders and organi…
Everyone makes mistakes. However, not everyone admits to making them, and that can lead to much bigger problems. Talk show host Ellen DeGeneres used the opening monologue of her season premiere to a…
This episode, my 100th, is my treatise for helping communicators do their job in the crazy age of media mayhem. For over two years I have been sharing my advice and experience from the front lines of…
You know a memorable quote when you hear it. You see it published repeatedly or going viral on social media, you have a quote for the ages.
We are weeks into a global pandemic and there are multiple h…
Given that an estimated 75% of people suffer from fear of public speaking, it is safe to assume that most people, when asked, would say that they want to become more confident in their public speaki…
*Jerry Seinfeld voice* What's the deal with all these lame excuses from people??!!
Is it wrong to want to be admired? Of course not!
It is natural human behavior to want people to view you in a positive light. This is neither narcissistic nor selfish behavior.
It’s a healthy desire…
People are social beings who not only thrive on interactions with others but rely on it daily. Whether it’s a conversation with a friend, time with family or a business interaction, I think we can al…
A few weeks back, The Ellen Degeneres Show fell under heavy scrutiny for how it's treated its employees in the past.
Reports came flying in about the working conditions that many employees have bee…
As much of our communication nowadays shifts to remote platforms, we are having more conversations via text, email, instant message, and chat.
Even if there is no personal interaction in communicatio…
For many people, arguing is something they would rather avoid. Confrontation is stressful and it sometimes seems like a waste of time. However, in a cultural climate more divisive than ever, it is n…