The PR Breakdown reveals the moves behind the mess. Crisis communication expert Molly McPherson dissects the viral scandals, celebrity meltdowns, and corporate disasters dominating headlines to show you the strategic mistakes and desperate moves that destroy reputations - so you never make them yourself.
The pandemic has created many problems for businesses and organizations, but it has also created a greater need for PR and communication practitioners to find ways to think beyond the challenges of 2…
Mega-influencer and bestselling self-help author Rachel Hollis found herself in her fan's crosshairs again(!) after sharing a blunt assessment of one of her follower's comments that rubbed her the w…
As many business leaders come to recognize that online media is an important part of any reliable business plan, many are reluctant to take the leap onto social media for many reasons including: fea…
Mastering the on-camera presentation is a skill that can benefit anyone working in today's virtual environment.
(Look no further than Governor Andrew Cuomo. He got an Emmy for it for crying out loud.…
The value of social media in a crisis skyrockets when you know how to use the different platforms to boost your PR response efforts.
Molly shares tips from her social media playbook, which she uses f…
Social media's effect on crisis communication is powerful. A growing number of crises not only start on social media, but its viral power fuels the communication crisis as well.
This episode explains …
Whether you work as a public speaker or occasionally find yourself giving a speech in front of a room, there is an outcome you are likely trying to achieve:
At the en…
Whenever there is a crisis, there is often the truth, and then there is the story we hear.
Managing a crisis in the age of social media isn't easy, especially when there are so many people with an op…
Power outages and no running water have left Texas and other parts of the South reeling from the effects of a deep freeze in mid-February that has created a huge communication need for services that …
Just found out your dear friend or family member was giving a scary diagnosis?
Do you not know how to deal with it? Wondering how to respond?
This episode is here to help.
A deeply personal episode abou…
The first day of February opens a month that offers many opportunities to acknowledge the achievements and struggles of this group, both past and present.
In this episode, why many companies and organ…
Sometimes the hardest part of dealing with a bad news story for communicators, is dealing with a boss whose opinions or behavior become the story.
In an episode inspired by the recent story of the CE…
Is there anything worse than having to deliver a message to someone when you know they don’t want to hear it?
Not only is it one of the most dreadful conversations you can have, it can also lead to p…
There does come a point when someone’s behavior puts them in a place of no return when it comes to the acceptance of the public. But where is that line? And who draws it? Was it wrong to attend Presi…
There were a lot of questions surrounding the storming of the U.S. Capitol last week. Of the many—what should my company say, if anything, about the events in Washington, D.C.?
My guest, Anthony Hay…
After Hilaria (ahem, Hillary) Baldwin became the subject of a huge, trending news story during one of the slowest news weeks of the year—she and husband Alec needed a solid response plan.
One course …
The third part of a series on the best communication tactics during COVID-19, these are episodes I am replaying that are still relevant today as they were in the spring of 2020.*
I have assembled a gr…
The second part of a series on the best communication tactics during COVID-19, these are episodes I am replaying that are still relevant today as they were in March 2020.
The focus is on leadership du…
Communicators who have been responding to the outbreak of the coronavirus since last spring know how stressful it can be to write the content about your organization's ongoing response.
I hear you.
…
Knowing how to respond when a friend mourns the loss of a loved one can be confusing.
People struggle to find the right words to say or to the right thing to do to help a friend cope with grief. Many…