The Media Landscape

It's a crisis with some remarkable numbers - more than 270,000 disrupted air passenger journeys.

Europe’s busiest airport was plunged into full crisis media management mode after it suffered a power o…

Is a sudden IT outage in your crisis communication plan?

Do you feel prepared to handle the social media outrage and media scrutiny it could bring?

Outages are a hot topic currently.

And even a brief on…

What do two of the country’s leading banks, a powerhouse advertising company and high-profile business leaders have in common?

Well, they have all been making headlines over changes to working-from ho…

We are often asked, “How do you make the biggest impact in media interviews?”

 It's a question that is posed a lot during our media training courses.

 So, we thought we would get one of our brilliant t…

Have you heard the story about the people stranded in Britain’s highest pub?

While that may feel like a dream scenario for many of us as we battle through January, six staff and four guests were actua…

One of the golden rules of media training is not to show frustration at interview questions.

 But that can be tough.

 Interviews do not always go as planned, and spokespeople may face unexpected and un…

There’s a lot going on in the news.

But one of the stories that seems to keep bubbling up over the past few weeks is how much money the Government has spent on media training.

The latest story report…

You can probably imagine the scenarios included in an airline’s crisis communication plan.

Extreme weather, mechanical malfunctions, cyber-attacks and the mistreatment of passengers trending on social…

One of Kamala Harris’s media interviews has caused a storm.

Not because of anything the Democratic nominee said.

But because she chose to appear on a podcast rather than traditional media. 

To read the …

Laura Kuenssberg’s cancelled interview with former Prime Minister Boris Johnson continues to gain lots of attention.

 What would have been a high-profile interview was canned after she accidentally se…

What’s the aim of a media training course?

Is it simply to help spokespeople avoid saying something damaging?

Well, the hosts of a popular podcast believe it is.

And we don’t like the sound of that. 

To …

While Oasis have been delivering a PR masterplan over the past week (until ‘dynamic pricing’ reared its head), the band’s long-awaited reunion has not resulted in positive coverage for everyone.

The …

Imagine you are in crisis mode.

As the head of your organisation leaves your offices, they are greeted by reporters firing questions.

How would they respond? Could they calmly cope with the stressful…

The Paris Olympics are serving up plenty of thrills and spills.

But amid the attention-grabbing action and heart-stopping moments, there has been a lot of apologising.

We’ve seen apologies for country …

We all know the news cycle can feel bleak and depressing. 

But are you aware it is causing record numbers of people to avoid the news?

Media First are media and communications training specialists wit…

We’re a little late with this one.

But we recently stumbled across a great example of brilliant business writing. 

Media First are media and communications training specialists with more than 35 years …

The dust has started to settle on this year’s general election.

Labour has gained a historic win, achieved a sizeable majority, and Keir Starmer has begun to get to work in Downing Street.

Weeks of c…

Reputation is hard won and easily lost.

"It takes 20 years to build a reputation and five minutes to ruin it.”

Warren Buffet’s famous quote is a stark reminder of how damaging crisis media management…

Have you heard about the cow who escaped from a farm, swam across a river and ended up in the streets of a busy town?

While that may sound like the start of a joke, there is no punchline.

Instead, this…

Imagine a journalist describes your spokesperson’s interview as “ridiculous”.

Then consider an adviser intervenes and brings the questioning to a halt.

You don’t need us to tell you the outcome is not …