The ITSM Practice: Elevating ITSM and IT Security Knowledge
Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com
- Update frequency
- every 6 days
- Average duration
- 8 minutes
- Episodes
- 104
- Years Active
- 2023 - 2025
Navigating ITIL 4's 'Organizations and People' Dimension
In this episode of 'The ITSM Practice,' I delve into the 'Organizations and People' dimension of ITIL 4, a vital aspect of IT Service Management. We explore how this dimension focuses on aligning hum…
00:04:17 |
Tue 26 Dec 2023
Mastering ITIL 4's Four Dimensions: A Guide for ITSM and IT Security
In this episode of 'The ITSM Practice', I dive into the transformative world of ITIL 4, focusing on its four pivotal dimensions that are reshaping IT Service Management and IT Security. I explore the…
00:04:24 |
Tue 19 Dec 2023
Ten Common ITIL Implementation Mistakes to Avoid at All Costs
In the 'The ITSM Practice' episode, Luigi Ferri, with over 25 years of experience, discusses 'Ten Common ITIL Implementation Mistakes to Avoid at All Costs.' He gives advice on using IT frameworks ef…
00:06:36 |
Thu 14 Dec 2023
ITIL Evolution in the Digital Era
Welcome to 'The ITSM Practice' with Luigi Ferri, exploring the evolution of ITIL into ITIL 4 for IT Service Management and IT Security. Today, we dive into ITIL's history and its latest adaptation fo…
00:04:01 |
Tue 12 Dec 2023
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