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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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The Right to Repair, Michael Callahan & Rayanne Buchianico, & the Legal Component of What We Do

The Right to Repair, Michael Callahan & Rayanne Buchianico, & the Legal Component of What We Do

Have a question or comment for us? Want your question or comment to be featured on the next episode?

Send it here: [email protected]

Use the topic SMBCP and include your name for a shout…

00:32:21  |   Thu 23 Feb 2023
Bing AI, Five Minutes with Sam Saab, and Have You Seen the Green Comet Yet?

Bing AI, Five Minutes with Sam Saab, and Have You Seen the Green Comet Yet?

This podcast is not sponsored by big AI...but if anyone is offering, we're listening.

Segment One: Bing AI

In the race for the best search engine, Microsoft introduces an AI-powered Bing! 

Amy and Ka…

00:31:57  |   Thu 16 Feb 2023
The Return of Live Shows, chatGPT and the Green Comet, & Our Podcast is #1

The Return of Live Shows, chatGPT and the Green Comet, & Our Podcast is #1

The answer is yes--It is another chatGPT episode...

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Segment One: Rob Rae joins Pax8 and the return of MSP Shows

We discuss going public versus an MSP being bought out by an investment firm. Somet…

00:30:27  |   Thu 09 Feb 2023
Layoffers Wanna be with You Everywhere, Dave Seibert's Adventure in Concrete World, & Upcoming Events

Layoffers Wanna be with You Everywhere, Dave Seibert's Adventure in Concrete World, & Upcoming Events

Our OG, legend, matriach, and instagram hawties hath returned. What are the meaning of all these nicknames and which belong to who? Find out in today's episode. 

Segment One: Layoffs everywhere and …

00:31:58  |   Thu 02 Feb 2023
Five Minutes with Dave Seibert, YOUR Personal Goals, & What's New in the News

Five Minutes with Dave Seibert, YOUR Personal Goals, & What's New in the News

Amy B has returned from a January in the UK. Brr! That said, we are happy to report that she kept warm and the pubs are a-boomin'...

Segment One: Five Minutes with a Smart Guy - Dave Seibert! 

It's …

00:35:55  |   Thu 26 Jan 2023
News, Customer Service, and ChatGPT

News, Customer Service, and ChatGPT

Amy B. is off to England so it's up to Karl, Amy L, James, and content creating AI to get us through the day...

 

Segment One: Customer Service gone Awry - Noma, Rated the World’s Best Restaurant, I…

00:28:23  |   Thu 19 Jan 2023
SMB Community Podcast - Peer Groups, Interactive Videos, and What's on Our Radar

SMB Community Podcast - Peer Groups, Interactive Videos, and What's on Our Radar

Through rolling blackouts and timezones, our team prevail for another special all-hosts episode of the Small Biz Community Podcast. 

Before we get into it, we would like to ask our listeners, how wil…

00:37:33  |   Thu 12 Jan 2023
We are rebooted for 2023!

We are rebooted for 2023!

New music, new intro, new everything. We reboot the entire podcast format, and welcome new host Amy Luby.

Our Hosts are: 

  • Amy Babinchak - https://www.linkedin.com/in/amybabinchak/
  • James Kernan - htt…
00:32:53  |   Thu 05 Jan 2023
Mathieu Manaigre - Simplified Sales Process

Mathieu Manaigre - Simplified Sales Process

Happy New Years! For our last episode of 2022, Host James chats with Mathieu Manaigre.

Published author and a mastermind of overlapping calendars, Mathieu is backed by a team of amazing experts allow…

00:28:23  |   Thu 29 Dec 2022
Yvette Steel - Diversity, Equity, and Inclusion

Yvette Steel - Diversity, Equity, and Inclusion

Host Karl catches up with Yvette Steele.

Yvette Steele is a global diversity, equity, and inclusion (DEI) leader building inclusive and equitable workplaces one employee at a time. Her belief that “i…

00:30:36  |   Thu 22 Dec 2022
The Five Employee Rules You Can't Forget - No matter what

The Five Employee Rules You Can't Forget - No matter what

Karl Palachuk has a major announcement . . . followed by a discussion of The Five Employee Rules You Can't Forget - No matter how difficult the job market is right now.

Karl has been procuding materi…

00:29:08  |   Thu 15 Dec 2022
Righter Kunkel - Cyberfit Summit 2022

Righter Kunkel - Cyberfit Summit 2022

Host Karl sits with Acronis's Righter Kunkel at the Cyberfit Summit 2022! 

Righter is a seasoned leader with responsibilities for strategy, design, implementation, and execution of corporate customer…

00:29:07  |   Thu 08 Dec 2022
Michael Callahan - Cyberfit Summit 2022

Michael Callahan - Cyberfit Summit 2022

Host Karl sits with Acronis's Michael Callahan at Cyberfit Summit!

Michael is a security marketing executive with the rare combination of branding, product and technical expertise. Proven track recor…

00:33:18  |   Thu 01 Dec 2022
Fire Clients - or Prune Your Client Garden - with Erick Simpson

Fire Clients - or Prune Your Client Garden - with Erick Simpson

Fire Clients - or Prune Your Client Garden - with Erick Simpson and Karl Palachuk

Recently, our friend Erick Simpson blogged that "end of year" is a great time to fire some clients. He and Karl are p…

00:32:09  |   Thu 24 Nov 2022
Hartland Ross - Mergers and Acquisitions

Hartland Ross - Mergers and Acquisitions

Jost James sits down with Hartland Ross.

Hartland Ross is a digital marketing strategist, founder and president of eBridge Marketing Solutions – a digital marketing agency and M&A advisory firm found…

00:35:57  |   Thu 17 Nov 2022
Loren Williams - Retired Computers to Bridge the Digital Divide

Loren Williams - Retired Computers to Bridge the Digital Divide

Host Karl sits down with Loren Williams of PCs for People.

After more than 25 years working for IBM and other companies that bought, sold, and leased computer equipment, Loren Williams moved to the n…

00:26:06  |   Thu 10 Nov 2022
Patrick Clements & Mike Clements - Track your Most Valuable Asset: Time

Patrick Clements & Mike Clements - Track your Most Valuable Asset: Time

Host Karl speaks with Patrick and Mike Clements of SherpaDesk. 

As co-founder and CEO of SherpaDesk, Patrick is committed to delivering a powerful easy to use professional services automation (PSA) …

00:30:18  |   Thu 03 Nov 2022
Anne Hall - Agreements with Ongoing Guidance and Support

Anne Hall - Agreements with Ongoing Guidance and Support

Host Karl speaks with Anne Hall.

Anne Hall is the owner and founder of ITagree – The Agreement Lifeguard, providing legal agreements-as-a-service globally.

Anne recognized just how much IT companies …

00:28:20  |   Thu 27 Oct 2022
Donna Turgeon - Creating a Unique Channel Program for Cybersecurity

Donna Turgeon - Creating a Unique Channel Program for Cybersecurity

Host Karl speaks with Donna Turgeon.

In her role as head of channel, Donna will lead Infosec’s channel sales team and indirect go-to-market strategy, operations and revenue globally.

Donna brings 30 …

00:31:11  |   Thu 20 Oct 2022
David Charest - How to Sell More with an Engaging Email Marketing Strategy

David Charest - How to Sell More with an Engaging Email Marketing Strategy

Host Karl speaks with Dave Charest.

Dave Charest is Director of Small Business Success at Constant Contact, the online marketing leader trusted by millions of small businesses. In his role, Dave acts…

00:29:04  |   Thu 13 Oct 2022
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