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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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Susanne Tedrick - Cloud Strategy for SMBs

Susanne Tedrick - Cloud Strategy for SMBs

Host Karl interviewed Susanne Tedrick.

Susanne is a Cloud Infrastructure Specialist for Azure. She's also a published author, and President of CompTIA's Advancing Tech Talent and Diversity executive …

00:31:45  |   Thu 19 May 2022
Alex Farling - Quarterly Business Reviews for MSPs

Alex Farling - Quarterly Business Reviews for MSPs

Host James speaks to Alex Farling on the QBR Process. 

As a recovering MSP owner and co-founder of Lifecycle Insights, Alex is working with hundreds of MSPs to help them automate the QBR process and…

00:16:40  |   Thu 12 May 2022
Bob Coppedge - The MSP’S Survival Guide to Co-Managed IT Services

Bob Coppedge - The MSP’S Survival Guide to Co-Managed IT Services

Host Karl chats with Bob Coppedge on his book The MSP’S Survival Guide to Co-Managed IT Services

Bob has written the only two books on the topic of Co-Managed IT services and has helped numerous MSP…

00:32:56  |   Thu 05 May 2022
Jeffery Ponts - Has Private Equity Been Good for The Channel Partner or Customer

Jeffery Ponts - Has Private Equity Been Good for The Channel Partner or Customer

Host Karl speaks with Jeffery Ponts.

 

Jeffery is COO and Co-Founder of Datatel Solutions Inc (www.datatelsolutions.com) which was founded in early 2003. Jeffery has more than 30 years in the telecom…

00:32:27  |   Thu 28 Apr 2022
Dave Sobel  - News and Commentary in the IT Space & More!

Dave Sobel - News and Commentary in the IT Space & More!

Host Karl chats with Dave Sobel from MSP Radio and The Business of Tech (and the Killing IT podcast).

 

Dave is regarded as a leading expert on IT and managed services, cloud computing, and virtualiz…

00:31:31  |   Thu 21 Apr 2022
CWell Marketing - Focused Marketing Made Easy

CWell Marketing - Focused Marketing Made Easy

Host Karl caught up with three c-level folks from CWell Marketing:

Lane McDowell – CEO /Head of Customer Success at Cwell Marketing

Owned and Operated IT Service Business for 9 years in the Northern …

00:30:22  |   Thu 14 Apr 2022
Zack Fair - Web Filtering with Safe DNS

Zack Fair - Web Filtering with Safe DNS

Host Amy speaks with the Zack Fair on web filtering with SafeDNS.

Zack is the Business Development Manager at SafeDNS and an IT enthusiast

SafeDNS breathes to make the internet safer for people all o…

00:24:35  |   Thu 07 Apr 2022
Charles Preston - Human Risk Management  - The next evolution of user-focused security for MSPs

Charles Preston - Human Risk Management - The next evolution of user-focused security for MSPs

Host Karl speaks to Charles Preston on Human Risk Managment (HRM), Security awareness training, amd simulated phishing. 

Charles Preston is the CEO & Founder of usecure, the Human Risk Management (HR…

00:30:02  |   Thu 31 Mar 2022
Andy Anderson - Cyberinsurance Should Be an Opportunity for MSPs, Not a Problem

Andy Anderson - Cyberinsurance Should Be an Opportunity for MSPs, Not a Problem

Hosts Karl interviews Andy Liverman Anderson is the CEO and Co-Founder of DataStream Insurance.

Andy has close to a decade of experience in cybersecurity and technology with leadership roles at Envel…

00:33:17  |   Thu 24 Mar 2022
Corey Kirkendoll - The Relationship Business of IT

Corey Kirkendoll - The Relationship Business of IT

Corey Kirkendoll is the President & CEO of 5K Technical Services. 5K Technical Service, is an award- winning Managed Service Provider (MSP) company that is committed to establishing solid IT solution…
00:28:05  |   Thu 17 Mar 2022
Jennifer Bleam - Simplified Cybersecurity Sales for MSPs

Jennifer Bleam - Simplified Cybersecurity Sales for MSPs

Host Karl talked to author and entrepreneur Jennifer Bleam about her new book: Simplified Cybersecurity Sales for MSPs.

By now, the majority of your listeners have accepted the mission to protect the…

00:31:47  |   Thu 10 Mar 2022
Cam Roberson: Choose Your Security Solutions Based on Actual Threats, Not the Acronym-du-Jour

Cam Roberson: Choose Your Security Solutions Based on Actual Threats, Not the Acronym-du-Jour

Host Karl talked to Cam Roberson, Vice President of Beachhead Solutions about choosing the right security tools. 

BeachheadSecure for MSPs provides a PC and device security platform for businesses an…

00:28:25  |   Thu 03 Mar 2022
MJ Shoer on CompTIA Community, CCF, and More

MJ Shoer on CompTIA Community, CCF, and More

Host Karl caught up with MJ Shoer, the Chief Community Officer at CompTIA. MJ is responsible for leading a team of passionate leaders who deliver programs and benefits to CompTIA's global community o…

00:33:22  |   Thu 24 Feb 2022
Sales Development and Appointment Setting

Sales Development and Appointment Setting

Host James caught up with founder of Arsenal, Aaron Asher, to talk Sales Development and Appointment Setting.

Since its inception in early 2019, Aaron and his team at Arsenal have worked with 100s of…

00:29:07  |   Thu 17 Feb 2022
Karl Palachuk on Setting Requirements for Your Clients

Karl Palachuk on Setting Requirements for Your Clients

In this special edition, I lay out some information on choosing clients, setting expectations, and getting clients to play their role in your company. This is absolutely essential to building a succe…

00:30:48  |   Thu 10 Feb 2022
Ron Pelletier on Cyber Incident Response

Ron Pelletier on Cyber Incident Response

Cyber Incidents, Cybersecurity Insurance, and SMBs.

Host Karl interviewed Ron Pelletier from Pondurance. Pondurance is a cybersecurity incident response organization.

Ron is the original Founder of …

00:32:29  |   Thu 03 Feb 2022
Field Effect on Changing Security Requirements for MSPs

Field Effect on Changing Security Requirements for MSPs

This is the first in a series of interviews we'll be doing with Field Effect in 2022. Host Karl talked to Toby Nangle, Global Channel and Partnerships Lead for Field Effect. 

We start out by agreeing…

00:31:54  |   Thu 27 Jan 2022
Vince Gerasolo - Working on a Four-Day Work Week for IT

Vince Gerasolo - Working on a Four-Day Work Week for IT

Host Karl caught up with Vince Gerasolo of DaVinci Network Solutions of Toronto, Canada. In April of 2020, Vince started an experiment with a four-day work week for his business. Now it's been almost…

00:33:14  |   Thu 20 Jan 2022
Gil Cargill - How to Sell So The Client Never Asks about The Price

Gil Cargill - How to Sell So The Client Never Asks about The Price

Host Karl caught up sales trainer and coach Gil Cargill to talk about the importance of business-focused communication during sales calls.

You hear it all the time: Don't talk about what you sell; ta…

00:31:19  |   Thu 13 Jan 2022
Chris Barber - MSP and Board Member, NSITSP

Chris Barber - MSP and Board Member, NSITSP

Host Karl interviews Christopher Barber, a Maryland MSP.

Chris' MSP is called Cheaper than a Geek. Chris refers to himself as the Chief Nerd at Cheaper Than A Geek. They are an MSP that’s about to ce…

00:30:03  |   Thu 06 Jan 2022
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