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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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Karl's "Origin Story" in SMB IT

Host Karl Palachuk talks about how he got started in the SMB consulting business, and a few early decisions that made all the difference.

Feedback welcome.

You can find the 68-point checklist at http…

00:28:09  |   Thu 12 Aug 2021
Ryan Morris on IOTSSA, Secure Connections, and the Business Side of Everything

Ryan Morris on IOTSSA, Secure Connections, and the Business Side of Everything

Host Karl caught up with Ryan Morris from Morris Management Partners and the Secure Connections Podcast by IOTSSA.

Ryan is a longtime member of the SMB IT Community and a well-known speaker and train…

00:31:50  |   Thu 05 Aug 2021
What is the National Society of IT Service Providers?

What is the National Society of IT Service Providers?

Host James interviews Karl Palachuk from the National Society of IT Service Providers on their new initiatives and what they're up to.

What is the National Society of IT Service Providers? A new IT-c…

00:26:18  |   Thu 29 Jul 2021
Building an “Operating System” for your Business

Building an “Operating System” for your Business

Building an “Operating System” for your Business

Brett Jaffe is a strategic coach and advisor for IT professionals. Host Karl caught up with him to discuss the topic of creating a business operating …

00:29:40  |   Thu 22 Jul 2021
Network Automation with Boundless Digital

Network Automation with Boundless Digital

Host Karl interviewed Ali Imran from Boundless Digital. Boundless Digital provides a system for Managing Cisco Meraki Organizations.

With the Boundless Digital service, one engineer can do the work o…

00:30:22  |   Thu 15 Jul 2021
White labelled IT solutions for MSPs and their clients

White labelled IT solutions for MSPs and their clients

Host Karl interviews Frances Moore from Inbay Ltd.

Inbay provides more than just a "back office" NOC or SOC: They can provide almost all of your remove support. We discuss everything from hourly supp…

00:29:00  |   Thu 08 Jul 2021
Colin Knox on Data Driven Decisions and Data Hygiene

Colin Knox on Data Driven Decisions and Data Hygiene

Colin Knox, founder of Passportal, has launched a new venture called Gradient MSP. Gradient MSP is launching the first module of their data intelligence platform, focused on data hygiene and cleaning…

00:31:19  |   Thu 01 Jul 2021
Go from Quote to Cash with Video Capabilities

Go from Quote to Cash with Video Capabilities

Host Karl talks with Alan Rihm from CoreDial - www.coredial.com.

CoreDial is a leading provider of high-quality and scalable cloud communications, contact center, and video collaboration to more than…

00:31:13  |   Thu 24 Jun 2021

"Monetizing the Seat" - How MSPs Can Profit from Cloud Services

Host Karl caught up with Jason Bystrak from D&H Distributing. Jason is D&H's VP of Cloud and Services

Cloud and XaaS is positioned to grow as more companies have been compelled to embrace digital tra…

00:29:52  |   Thu 17 Jun 2021
The Real Value of RMM

The Real Value of RMM

Host Karl interviewed Tom Watson, Channel Chief Advisor at NinjaRMM. Tom is a former owner of an MSP for 15 years. He's now with Ninja, working to deliver quality information to MSPs to help them gro…

00:26:49  |   Thu 10 Jun 2021
How MSPs Are Managing Their Sales Process

How MSPs Are Managing Their Sales Process

Host Karl caught up with Mario Pirolozzi, VP of Sales at Zomentum, to talk about their Sales Acceleration Platform.

Mario is a 10 year industry veteran whose career has been dedicated to assisting th…

00:32:09  |   Thu 03 Jun 2021
Greg from CryptoStopper Explains How Cryptoware Actually Works

Greg from CryptoStopper Explains How Cryptoware Actually Works

Host Karl caught up with Greg Edwards, founder of CryptoStopper, about the details of how Cryptoware works. He's a great source on this topic since he's built a product to stop ransomware in its trac…

00:32:15  |   Thu 27 May 2021
Alan Weinberger on the Role of the Managed Service Provider to the Public

Alan Weinberger on the Role of the Managed Service Provider to the Public

Host Karl talks to ASCII CEO Alan Weinberger about his new book - The Doctor’s In: Treating America’s Greatest Cyber Security Threat. Of course, we also talked about the state of the industry and wha…

00:29:28  |   Thu 20 May 2021
Being Clear, Not Clever, Is The ONLY Way To Win At Sales & Marketing

Being Clear, Not Clever, Is The ONLY Way To Win At Sales & Marketing

Host James Kernan interviews Dave Scott from Scott Digital Marketing.

Dave Scott is the Founder, President and CEO of Scott Growth Strategies. Dave has over 20 years of experience working with MSPs, …

00:25:42  |   Thu 13 May 2021
Termageddon Makes Policy Compliance Possible!

Termageddon Makes Policy Compliance Possible!

More and more every day, you need privacy policies on your web site. These requirements change every day. How can you possibly stay legal and up to date? The quick answer: You pretty much can't. That…

00:32:29  |   Thu 06 May 2021
Cyberology- The New Pathway to a Cyberaware Culture!

Cyberology- The New Pathway to a Cyberaware Culture!

Host Karl talked to James Norrie from CyberconIQ. CyberconIQ takes a new approach to educating users about security - based on their demonstrated behavior. As we've all seen, pure education has limit…

00:30:30  |   Thu 29 Apr 2021
Modernizing Cyber Security with Cloud Based Storage

Modernizing Cyber Security with Cloud Based Storage

Host Karl interviewed Rom Hendler, CEO of Trustifi Email Encryption Solutions.

We start our discussion discussing what makes Trustifi different from other email security solutions. Trustifi provides …

00:30:09  |   Thu 22 Apr 2021
Sherweb Takes Office Security to the Next Level

Sherweb Takes Office Security to the Next Level

Host Karl interviewed Guillaume Boisvert, Director for Product Innovation at Sherweb. The topic of the day is: Take Office Security to the Next Level.

Guillaume has been instrumental in commercializi…

00:31:34  |   Thu 15 Apr 2021
Tom Lawrence - Using YouTube to Get New Clients

Tom Lawrence - Using YouTube to Get New Clients

Host Karl caught up with Tom Lawrence of Lawrence Technology Services. Tom runs a very successful IT consulting business - and uses YouTube as his primary marketing tool. That's a very rare thing, bu…

00:31:03  |   Thu 08 Apr 2021
The Growing Compliance Problem - Solved

The Growing Compliance Problem - Solved

Host Karl sat down with Kevin Coppins, President and CEO of Spirion. Kevin wakes up every day on a mission to protect what he knows matters most—your sensitive personal data. With a team of passionat…

00:27:13  |   Thu 01 Apr 2021
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