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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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Exploring the Four-Day Work Week

Exploring the Four-Day Work Week

Overview:

In this episode of the SMB Community Podcast, hosts Amy & James dive into the concept of a four-day work week for IT professionals. They explore the pros and cons, including staggering staf…

00:37:34  |   Fri 09 May 2025
Strategies For Selling Your Business

Strategies For Selling Your Business

Overview:

Join hosts Amy and James in this episode of the SMB Community Podcast as they delve into the best practices for selling your Managed Service Provider (MSP) business. Learn about the emotion…

00:27:09  |   Thu 01 May 2025
Navigating Growth and Strategic Planning for MSPs

Navigating Growth and Strategic Planning for MSPs

Overview:

In this week's episode of the SMB Community Podcast, hosts James and Amy are back to discuss various aspects of running a successful MSP. They start by diving into the MSP question of the w…

00:44:54  |   Wed 30 Apr 2025
Embracing EOS and Navigating Industry Challenges

Embracing EOS and Navigating Industry Challenges

Overview:

In this episode of the SMB Community Podcast, hosts Amy and James are back! The main topic revolves around the Entrepreneurial Operating System (EOS) and its benefits for small to mid-sized…

00:28:27  |   Thu 17 Apr 2025
Exploring Leadership as a Level 1 Tech

Exploring Leadership as a Level 1 Tech

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss a range of topics relevant to IT professionals. They start with a question about leadership for entry-l…

00:24:32  |   Thu 10 Apr 2025
AI Tools: Which One Is The Best?

AI Tools: Which One Is The Best?

Overview:

In this episode of the SMB Community Podcast, hosts Amy and James discuss a variety of news and trends that affect the MSP community. Key topics include Google's acquisition of cybersecurit…

00:22:54  |   Thu 03 Apr 2025
Enhancing Workplace Efficiency with AI: Interview with Zulfiya Forsythe of Omadli Group

Enhancing Workplace Efficiency with AI: Interview with Zulfiya Forsythe of Omadli Group

Overview:

In this episode of the SMB Community Podcast, host James Kernan from Kernan Consulting interviews Zulfiya Forsythe, CEO and founder of Omadli Group, about the transformative power of AI in …

00:24:34  |   Thu 27 Mar 2025
Rebranding and Future Growth: An Interview of MJ Shoer of GTIA

Rebranding and Future Growth: An Interview of MJ Shoer of GTIA

Overview: 

In this episode of the SMB Community Podcast, James Kernan interviews MJ Shoer of GTIA, formerly known as CompTIA. MJ shares his extensive background in the IT industry, having transitione…

00:23:27  |   Thu 20 Mar 2025
Strategizing MSP Growth: Windows 10 End of Life

Strategizing MSP Growth: Windows 10 End of Life

Overview: 

In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan dive into how IT professionals can leverage the end-of-life schedules of Microsoft Windows 10 to generate…

00:28:52  |   Fri 14 Mar 2025
Offshoring vs. Local Hiring: Where to Find Success

Offshoring vs. Local Hiring: Where to Find Success

In this Thursday episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss recent events and trends in the IT and business world. Amy details her recent speaking engagement a…

00:33:34  |   Thu 06 Mar 2025
Maximizing Industry Events: Tips, Trends, and Insider Insights

Maximizing Industry Events: Tips, Trends, and Insider Insights

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss effective strategies for making the most out of attending industry events. They highlight the importance of sitting…
00:23:30  |   Thu 27 Feb 2025
Business Valuations: What is My Worth?

Business Valuations: What is My Worth?

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss various topics including the aftermath of the Super Bowl, the trends in mergers and acquisitions, …
00:41:06  |   Thu 20 Feb 2025
Enhancing MSP Success: AI, Customer Retention, and Industry Trends

Enhancing MSP Success: AI, Customer Retention, and Industry Trends

Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss the transformative impact of AI on MSP sales and efficiency, emphasizing AI's potential to double …
00:43:47  |   Thu 13 Feb 2025
How Should I Answer My Client Calls? Live vs. Attendant

How Should I Answer My Client Calls? Live vs. Attendant

Overview:

In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss winter weather conditions across the Midwest, then transition into tech news, including rumors of …

00:42:10  |   Thu 06 Feb 2025
MSPs and the Evolving Tech Environment: Reselling Hardware & Software

MSPs and the Evolving Tech Environment: Reselling Hardware & Software

In this episode of the SMB Community Podcast, hosts Amy and James discuss the dynamics of reselling computer hardware and software for MSPs, emphasizing the importance of building trust with clients.…

00:31:24  |   Thu 30 Jan 2025
Exploring AI Tools in Marketing and Sales

Exploring AI Tools in Marketing and Sales

In today's episode of the SMB Community Podcast, hosts Amy Babinchik and James Kernan dive into the best AI tools for marketing and sales, including popular choices like ChatGPT and Gong. They discus…

00:25:07  |   Thu 23 Jan 2025
Unlocking the Potential of DMARC: An Interview w/ Mike Anderson

Unlocking the Potential of DMARC: An Interview w/ Mike Anderson

In this Thursday episode of the SMB Community Podcast, host James Kernan talks with Mike Anderson, Director of Global Channels for EZDMark. They discuss the importance of DMARC (Domain-based Message …

00:15:13  |   Thu 16 Jan 2025
Compliance in the New Year: Interview with Mike Semel

Compliance in the New Year: Interview with Mike Semel

In today's episode of the SMB Community Podcast, host James Kernan interviews Mike Semel, a prominent expert in cybersecurity compliance. Mike shares his extensive background in the IT industry, dati…

00:34:28  |   Mon 13 Jan 2025
Channel Predictions for 2025

Channel Predictions for 2025

1.) MSP Question of the week:  What are your channel predictions for the new year of 2025?

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2.) Notes on the News

  1. Microsoft is planning to invest about $80 billion in fiscal 2025 on developing d…
00:23:33  |   Sat 11 Jan 2025
Business Plans/Goals: How Often Should These Be Updated?

Business Plans/Goals: How Often Should These Be Updated?

To kick off the new year, hosts James and Amy discuss business plans & goals, this week's MSP question of the week, as well as year-end news.

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1.) MSP Question of the week:  When should a business…

00:24:26  |   Fri 03 Jan 2025
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