SMB Community Podcast
Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
- Update frequency
- every 6 days
- Average duration
- 25 minutes
- Episodes
- 498
- Years Active
- 2012 - 2025
Using Alternative Payments to Process Customer Payments, Improve cash flow and Grow revenue!
Host James Kernan sits down with Baxter Lanius to discuss automating customer payments using the software tool, Alternative Payments.
At Alternative Payments, their mission is to lower the barrier…
What you learned as a vendor, that you WISHED you knew as an MSP
Host James Kernan sits down with Dustin Puryear to discuss sales and marketing for MSP's.
Dustin Puryear is indeed a prominent figure in the tech world. As the founder of Puryear IT, he leads a te…
Larry Garcia of Strety
Host James Kernan sits down with Larry Garcia to discuss the EOS compatible and reporting collaboration tool known as Strety.
Larry Garcia is the co-founder of Strety, a company that provides a B…
Quoting Projects: Should You Quote Hourly or Fixed-Fee?
Hosts James Kernan and Amy Babinchak kick off this week's episode with topics regarding project quotes, the Olympics, and an exclusive interview with Larry Garcia, founder of Strety.
1.) MSP Question…
Jason Miller of BitLyft Cybersecurity
Host James Kernan sits down with Jason Miller, founder and CEO of BitLyft Cybersecurity, for an exclusive interview.
As the founder, Jason has dedicated his 20-year IT career, including co-founding …
Crowdstrike Outage - How Were You Affected?
1.) The MSP Question of The Week - How did Crowdstrike affect you?
This week, James Kernan sits down with Charlene Ignacio, CEO of Fornix Marketing. James addresses the security concern, "Isn't Secur…
Mandy Teply of the Fit Method
1.) Interview with Mandy Teply of the Fit Method. Hear how health and fitnes in the workplace can help with motivation and productivity.
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Our upcoming events and more:
MASTERMIND LIVE – Denver, …
Rob Scott of Monjur
1.) Interview with Rob Scott, co-founder of Monjur
Contracts-as-a-service legal solutions
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Our upcoming events and more:
MASTERMIND LIVE – Denver, CO – Sept 26-27th
Where do you draw the line with Cyber Security?
1.) The MSP Question of The Week
Where do you draw the line with Cyber Security?
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2.) Notes On The News
We talk: Cyber Security Insurance Rates and June's Auto Dealership Hack.
Reuters Art…
When Is The Best Time To Sell Your MSP?
1.) The MSP Question of The Week
When is the best time to sell your MSP?
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2.) Notes On The News
We talk: June's Auto Dealership Hack and Pax8 Beyond Event.
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Our upcoming events and more:
M…
Partner Conflicts
1.) The MSP Question of The Week
How do you deal with partner conflict?
We discuss the "Four R's" of conflict resolution: Recognize, Reflect, Respond, and Resolve.
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2.) Notes on The News
Apple AI …
Louis Erickson & Sam Blowes of Bit-Wizards
Host James sits down with Louis Erickson and Sam Blowes of Bit-Wizards for an exclusive interview.
Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at …
Tracking Vending Subscriptions
1.) Notes On The News
Cybersecurity, AI, and now...M&A? We discuss our opinion on the next new hot topic of the techworld.
Also, Microsoft now backpedaling due to backlash on RECALL.
Finally, Ken P…
VCISO Training and the Coolest Niche in SMB IT
Host Karl attended the ChannelPro Live event in Columbus, Ohio. He interviewed two folks who are doing some cool things.
Wayne Small from Australia is retooling himself and his business to take a ne…
Determining Employee Compensation
1.) MSP Question of The Week
Employee Compenstion--How much is too much or too little?
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2.) Notes on The News
Amy blog article – Financial Crimes Enforcement Network article Linkedin: https://nsi…
Employee Accountability for Subpar Performance
1.) MSP Question of The Week
How do you hold employees accountable for subpar performance?
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2.) James at SMB Techfest
James kicked off the first session on the main stage by sharing how EOS can he…
How To Purchase an MSP with No Money Down
1.) The MSP Question of The Week
How do you buy another MSP with no money down?
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2.) Notes on The News
Kaseya 365 subscription debuts at $3.99!
Endpoint Detection and Response for the MacOS with Huntress
Host Karl Palachuk interviews Wes Hutcherson and Stuart Ashenbrenner from Huntress on the challenges and (and victories) of securing macOS endpoints.
As you know, MacOS represents a growing percenta…
Banning Non-compete Agreements?
1.) MSP Question of the Week
Should you ban Non-compete Agreements?
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2.) Notes on The News
Big Tech firms lost its dream status due to layoffs and instability: https://www.cnbc.com/2024/04/28/h…
Do MSPs Prefer iPhones or Androids?
1.) MSP Question of The Week
Which do you prefer: iPhone or Android? Is there a clear winner?
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2.) Notes on The News
What are the current TOP Password Managers?