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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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Karl at SMB IT Pro Con Australia!

Karl at SMB IT Pro Con Australia!

Host Karl goes down under for the SMB IT Pro Con!

In this episode, Karl captures bite-sized interviews with the best in the industry. 

Featuring (In Order):

Dean Calvert of Calvert Technologies 

Elia…

00:35:43  |   Thu 30 Nov 2023
SMBCP's Smart Person: Chip Reaves

SMBCP's Smart Person: Chip Reaves

Happy Thanksgiving!

 

In this turkey day edition of SMBCP, we have Chip Reaves in the studio!

Chip’s expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010…

00:19:58  |   Thu 23 Nov 2023
Increasing Your Business's Value BEFORE Selling

Increasing Your Business's Value BEFORE Selling

For this week's episode, we are joined by our co-host Amy Babinchak! 

---        

1.) The MSP Question of the Week

What can you do NOW to increase the value of your business BEFORE you sell?

Host Jam…

00:32:50  |   Thu 16 Nov 2023
Your Clients Hires Your Employee -- Now What?

Your Clients Hires Your Employee -- Now What?

1.) MSP Question of The Week          What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement?  Did they let you know in advance or …
00:36:05  |   Thu 09 Nov 2023
What's Next for Alex Farling?

What's Next for Alex Farling?

In this episode of the SMBC podcast, we have three special cohost!   Host James sits with Alex Farling, Wes Spencer and Kyle Christensen of Empath.   https://www.empathmsp.com/   Tune in as we discus…
00:18:57  |   Thu 02 Nov 2023
What Is Your Unique Selling Proposition?

What Is Your Unique Selling Proposition?

1.) The MSP Question of the Week   What is your unique selling proposition? Or your "superpower"?   ---   2.) Notes on the News    Understanding Your Competitors – SWOT Analysis on your business.  
00:30:24  |   Thu 26 Oct 2023
MSP Packaging and Pricing

MSP Packaging and Pricing

1.) What's Up with You?   One of our favorite topics on the show: What do you prefer--the large events or the smaller events?    Let us know and send us message at [email protected]!   Host …
00:13:44  |   Thu 19 Oct 2023
What Is Your Favorite Password Tool?

What Is Your Favorite Password Tool?

1.) MSP Question of The Week          What is your favorite password tool?

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2.) Five Minutes with a Smart Person – Lori Hardke 

Host Karl discuss “PROFIT FIRST” with our guest Lori Hardtke.

Check …

00:47:28  |   Thu 12 Oct 2023
How To Compensate Fully Remote Workers

How To Compensate Fully Remote Workers

In this episode of SMBCP, Host James quickfires some insight on today's hot topics:

How to compensate fully remote workers, dealing with late payers, and the search for entry level technicians.

 

1.)…

00:14:59  |   Thu 05 Oct 2023
Husband and Wife at the Same Company: Yes or No?

Husband and Wife at the Same Company: Yes or No?

Today's special episode of SMBCP we have a special guest host, Donna Blum. 

1.) The MSP Question of the Week         Is it a good idea for couples to work together in the same company? 

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2.) Five …

00:25:01  |   Thu 28 Sep 2023
When Should I Hire My First Sales Person?

When Should I Hire My First Sales Person?

1.) MSP Question of the Week 

When should I hire my first sales person?

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2.) Smart Person - Brianna Haun 

Brianna's passion is to provide a level of excellence in serving clients, leading a team, …

00:36:26  |   Thu 21 Sep 2023
Burned by the “Big Guys” with Jason Miller of BitLyft

Burned by the “Big Guys” with Jason Miller of BitLyft

In this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller - founder and CEO of BitLyft.

Have you ever been lured in by a big…

00:26:53  |   Thu 14 Sep 2023
What is EOS?

What is EOS?

1.) MSP Question of the Week

What the heck is EOS?

We break down Entrepreneurial Operating System.

Recommended reading:

https://www.amazon.com/What-Heck-EOS-Employees-Companies/dp/1543699561#:~:tex…

00:51:44  |   Thu 07 Sep 2023
What's Best--Remote or In The Office?

What's Best--Remote or In The Office?

1.) MSP Question of The Week

Do your workers come into the office, work remote or hybrid?

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2.) Five minutes with a Smart Person

Host Karl sits down with Kathryn Rose of ChannelWise. 

Kathryn Rose …

00:49:24  |   Thu 31 Aug 2023
Social Events with MSP Clients

Social Events with MSP Clients

Segment One: The MSP Question of the Week 

Do you attend social events with clients?

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Segment Two: Notes on the News 

ChatGPT is getting alarmingly less accurate! This is huge. 

https://www.popsci…

00:22:24  |   Thu 24 Aug 2023
MSP Events

MSP Events

Segment One: The MSP Question of The Week

How many shows should an MSP attend in a year?

---

Segment Two: Minutes with A Smart Person - Jake Gregorich 

Host James sits down with Jake Gregorich of Lyr…

00:34:24  |   Thu 17 Aug 2023
Businesses Don't Fail

Businesses Don't Fail

For this edition of SMBCP, Host Karl sits down with two lovely guests in two seperate five minutes with a smart person.

Five Minutes with a Smart Person - Double Feature! 

First up:

Larry Mandelberg …

00:22:14  |   Wed 09 Aug 2023
The IT Magnificent Seven

The IT Magnificent Seven

Segment One: MSP Question of the Week/Notes on the News

We combine our two segments--

With Twitter X's arrival (and departure, which social media should MSPs be using?

We compile a list of our social…

00:39:43  |   Thu 03 Aug 2023
Marketing for the MSP with Charlene Ignacio

Marketing for the MSP with Charlene Ignacio

Today Hosts James welcomes our guest co-host: Charlene Ignacio!

Being from Hawaii, she makes friends everywhere she goes. What you see online is what you get in person. She serves as a multi-industry…

00:37:58  |   Thu 27 Jul 2023
Generative AI's Impact

Generative AI's Impact

Segement One: MSP Question of the Week

From Janet Schijns, a question and a survey:

"Today I am thinking about how Generative AI will impact the channel partner cost to serve vendors in the future. F…

00:26:50  |   Thu 20 Jul 2023
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