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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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Brian Laufer - Overcoming Supply Chain Issues for the MSP

Brian Laufer - Overcoming Supply Chain Issues for the MSP

Host Karl chats with Brian Laufer.

Brian Laufer is the Vice President of QuoteWerks. With a background in IT consulting, software development, and government contracting, he works to ensure business …

00:31:34  |   Thu 06 Oct 2022
Frank Vitagliano - How ESG Initiatives Impact the SMB Channel

Frank Vitagliano - How ESG Initiatives Impact the SMB Channel

Frank Vitagliano has served as the GTDC’s chief executive officer since April 2019. His focus is on strengthening partnerships between members and vendors by addressing industry-wide issues and oppor…

00:32:08  |   Thu 29 Sep 2022
Jonathan Seelig - Going beyond the public cloud with managed services on your own infrastructure

Jonathan Seelig - Going beyond the public cloud with managed services on your own infrastructure

Host Karl chats with Jonathan Seelig.

Jonathan Seelig is the Executive Chairman and Chief Evangelist of Ridge. He co-founded Ridge with the goal of building highly distributed cloud infrastructure, t…

00:29:56  |   Thu 22 Sep 2022
Erin Meyers & Jadon Cruz Montero - Modern Security Operations

Erin Meyers & Jadon Cruz Montero - Modern Security Operations

In this edition of SMBCP, Host Karl catches up with Jadon and Erin of Bitdefender on the latest of Modern Security Operations.

Learn the differences between EDR, XDR, and MDR as we delve into why det…

00:31:10  |   Thu 15 Sep 2022
Daniel Wang - Use Data Driven Process Automation to Move your MSP Game to a New Level

Daniel Wang - Use Data Driven Process Automation to Move your MSP Game to a New Level

Host James chats with Daniel Wang of MSPbots. Daniel Wang is a seasoned MSP owner, and CEO of MSPbots, a software platform that uses dashboards, and bots to help MSP automate the business process, a…

00:26:27  |   Thu 08 Sep 2022
Robert Scott - A Cloud-Based Customer Contracting Solution

Robert Scott - A Cloud-Based Customer Contracting Solution

Host Karl speaks with Robert Scott of Scott & Scott LLP.

Robert Scott represents mid-market and large enterprise companies in software license transactions and disputes with major software publishers…

00:33:42  |   Thu 01 Sep 2022
Chase Doelling - Consolidating IT in SMB

Chase Doelling - Consolidating IT in SMB

Host Karl chats with Chase of JumpCloud. Chase Doelling is the Principal Strategist at cloud directory platform provider JumpCloud, where he leads the team in creating partnerships that enhance and s…

00:32:07  |   Thu 04 Aug 2022
Robert Sawyer and Daniel Daraban of Bitdefender - Become Your Customers’ Strategic Partner with XDR

Robert Sawyer and Daniel Daraban of Bitdefender - Become Your Customers’ Strategic Partner with XDR

In this edition of SMBCP, Host Karl sits down with Robert Sawyer and Daniel Daraban to discuss Bitdefender's GravityZone XDR (extended detection and response). 

Find out what GravityZone XDR can do f…

00:30:17  |   Thu 28 Jul 2022
Lee Darke - Empowering Canadian MSP's with Professional & Modern Standards

Lee Darke - Empowering Canadian MSP's with Professional & Modern Standards

Host Karl speaks with Lee Darke of Information Technology Service Providers of Canada, a non-Profit organization dedicated to the Canadian IT Services Sector. ITSPC's goal is to provide a membership-…

00:30:51  |   Thu 21 Jul 2022
Erin Meyers & Jadon Montero of Bitdefender - Introducing MDR Foundations for MSPs!

Erin Meyers & Jadon Montero of Bitdefender - Introducing MDR Foundations for MSPs!

Skill gap, tools complexity, alert fatigue, and other market challenges have become increasingly difficult to navigate in the MSP space. And for those with limited resources, these obstacles will con…

00:30:07  |   Thu 14 Jul 2022
Angela Schroeder - Living in Your Own Unique Genius

Angela Schroeder - Living in Your Own Unique Genius

Host James chats with Angela Schroeder. Angela is an entrepreneur, author, speaker, coach, connector, and life-long learner.

Angela is passionate about empowering people to live courageously and deve…

00:20:04  |   Thu 07 Jul 2022
Richard Tallman & Michael Reeves of Bitdefender - Why do MSPs and their customers need MDR services

Richard Tallman & Michael Reeves of Bitdefender - Why do MSPs and their customers need MDR services

Host Karl chats with Richard Tallman & Michael Reeves of Bitdefender. 

Richard Tallman is a 20+ year veteran in the technology industry merging the physical & virtual worlds under one umbrella.

At Bi…

00:31:30  |   Thu 30 Jun 2022
Eveline Buchatskiy - Bringing AI to The Masses with Low Code

Eveline Buchatskiy - Bringing AI to The Masses with Low Code

Host Karl chats with Eveline of airSlate.

airSlate is a Boston-based technology company specializing in no-code automation solutions, specifically in no-code document workflow automation, eSignature …

00:32:51  |   Thu 23 Jun 2022
Toby Nangle of Field Effect: Hands Free Cybersecurity – A Roadmap to MSP Growth

Toby Nangle of Field Effect: Hands Free Cybersecurity – A Roadmap to MSP Growth

Host Karl welcomes back Toby Nangle, the Global Director, Channels and Partnership at Field Effect to talk about a new white paper highlighting partner success with Field Effect.

You can catch up on …

00:29:39  |   Thu 16 Jun 2022
Frank Raimondi - Building Cyber Hygiene with Vulnerability Management Programs

Frank Raimondi - Building Cyber Hygiene with Vulnerability Management Programs

Host Karl speaks with Frank Raimondi of IGI Cyberlabs.  Frank currently is the VP of Channel Development for IGI CyberLabs, a MSP focused tool that delivers complete visibility of your network, real-…
00:31:23  |   Thu 09 Jun 2022
Owen McGab Enaohwo - Get Your Employees to Document Procedures

Owen McGab Enaohwo - Get Your Employees to Document Procedures

Host Karl chats with Owen McGab Enaohwo.

Owen McGab Enaohwo is the CEO and Co-founder of SweetProcess, an easy-to-use software that enables company executives and their employees to collaborate toget…

00:30:28  |   Wed 08 Jun 2022
Marnie Stockman - The Formula for Customer Success

Marnie Stockman - The Formula for Customer Success

Host Karl chats with Marnie Stockman. Marnie Stockman, Ed.D. started her career in Customer Success with the toughest customers of all - high school math students. Her passion for education and using…

00:31:52  |   Tue 07 Jun 2022
Jeff Nevins & Josh Wittman - M365 Baselines: Automate and Standard Configurations

Jeff Nevins & Josh Wittman - M365 Baselines: Automate and Standard Configurations

Host James speaks with Jeff Nevins and Josh Wittman of Simeon Cloud.

Jeff has worked in roles ranging from architecture and implementation of complex solutions to building and leading technology orga…

00:11:22  |   Tue 07 Jun 2022
Heather Johnson - Hiring an MSP as a Customer

Heather Johnson - Hiring an MSP as a Customer

Host Amy speaks with Heather Johnson

Heather Johnson, MBA, has her background in business consultation and senior leadership.

She co-founded Gozynta in 2018 and became their Chief Operating Officer. …

00:20:35  |   Thu 02 Jun 2022
Gil Cargill - Sales Management Process

Gil Cargill - Sales Management Process

Host Karl speaks with Gil Cargill of Cargill Consulting. 

Today we discuss coaching and consulting in Sales Process Managment. 

"The sales function of an IT company must provide predictable NEW reven…

00:31:10  |   Thu 26 May 2022
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